Customer Service Representative Jobs in Maricopa, AZ

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 116 Jobs

Customer Care Specialist II (Manheim)

  • Tempe, AZ (24 miles from Maricopa, AZ)
  • 14 hours ago
  • Tempe, AZ (24 miles from Maricopa, AZ)
  • 14 hours ago

CANDIDATE MUST HAVE STABLE INTERNET CONNECTION WITH REQUIRED BANDWIDTH AND LIVE IN PHOENIX, AZ. Key Responsibilities: Proficient in all knowledge base requirements. Manage high volume of inbound...

Member Service Representative

  • Gilbert, AZ (22 miles from Maricopa, AZ)
  • 18 hours ago
  • Gilbert, AZ (22 miles from Maricopa, AZ)
  • 18 hours ago

Member Service & Front Desk Associate Crunch Fitness in Gilbert, AZ is a multi-million dollar state of the art fitness facility. Looking to combine work, fitness and fun? Working at Crunch is more...

Wireless Customer Service Representative - Paid Training Provided

  • Chandler, AZ (19 miles from Maricopa, AZ)
  • 1 day ago
  • Chandler, AZ (19 miles from Maricopa, AZ)
  • 1 day ago

Job Duties and Responsibilities Customer Service Representative: $20.00/hr starting pay with the opportunity to increase pay to $22.00/hr within 60 days. No experience required....

Client Service Associate

  • Chandler, AZ (19 miles from Maricopa, AZ)
  • 1 day ago
  • Chandler, AZ (19 miles from Maricopa, AZ)
  • 1 day ago

Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill...

Customer Service Representative

  • Tempe, AZ (24 miles from Maricopa, AZ)
  • 2 days ago
  • Tempe, AZ (24 miles from Maricopa, AZ)
  • 2 days ago

Are you a customer service rock star and have a passion for helping others? Are you interested in joining a team that takes pride in constructing a high-performing culture that empowers employees...

Customer Service - Donor Support Technician

  • Tempe, AZ (24 miles from Maricopa, AZ)
  • 2 days ago
  • Tempe, AZ (24 miles from Maricopa, AZ)
  • 2 days ago

The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...

Client Service Representative Wanted in Honolulu!

  • Tempe, AZ (24 miles from Maricopa, AZ)
  • 3 days ago
  • Tempe, AZ (24 miles from Maricopa, AZ)
  • 3 days ago

Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top...

Customer Service Advisor - French Speaking

  • Tempe, AZ (24 miles from Maricopa, AZ)
  • 3 days ago
  • Tempe, AZ (24 miles from Maricopa, AZ)
  • 3 days ago

Play your part in our team succeeding Our Customer Service Representatives provide premium customer service on all engagement channels, such as phone calls, emails, and live chat....

Customer Service Representative - Brazilian Portuguese Speaking

  • Tempe, AZ (24 miles from Maricopa, AZ)
  • 3 days ago
  • Tempe, AZ (24 miles from Maricopa, AZ)
  • 3 days ago

Play your part in our team succeeding Our Customer Service Representatives provide premium customer service on all engagement channels, such as phone calls, emails, and live chat....

Customer Service-Tire Technician

  • Casa Grande, AZ (21 miles from Maricopa, AZ)
  • 4 days ago
  • Casa Grande, AZ (21 miles from Maricopa, AZ)
  • 4 days ago

Tire Technician Part-Time Casa Grande Discount Tire 1572 E Florence Blvd Casa Grande, AZ, 85122 Overview The Tire Technician is the backbone of our success and is the first step in your journey...

Logistics Customer Support Representative

  • Tempe, AZ (24 miles from Maricopa, AZ)
  • 4 days ago
  • Tempe, AZ (24 miles from Maricopa, AZ)
  • 4 days ago

Hiring Customer Support Representatives for large tech company in Tempe, AZ! Must work onsite. If interested, please apply here! Job Description This role provides vital support to drivers...

Customer Service Associate

  • Casa Grande, AZ (21 miles from Maricopa, AZ)
  • 4 days ago
  • Casa Grande, AZ (21 miles from Maricopa, AZ)
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service/Logistics Representative

  • Tempe, AZ (24 miles from Maricopa, AZ)
  • 4 days ago
  • Tempe, AZ (24 miles from Maricopa, AZ)
  • 4 days ago

Hiring Customer Support Representatives for large tech company in Tempe, AZ! Must work onsite. If interested, please apply here! Job Description This role provides vital support to drivers...

Customer Service Representative

  • Tempe, AZ (24 miles from Maricopa, AZ)
  • 5 days ago
  • Tempe, AZ (24 miles from Maricopa, AZ)
  • 5 days ago

Customer Service Representative Job Poster : Jobs Skills:CustomerService | Location: Tempe, Arizona, United States Of America Views:10 Our Customer Service Representatives ensure that customers' transactional...

Client Advocate - Commercial Insurance (Retail and Distribution)

  • Tempe, AZ (24 miles from Maricopa, AZ)
  • 5 days ago
  • Tempe, AZ (24 miles from Maricopa, AZ)
  • 5 days ago

CLIENT ADVOCATE - COMMERCIAL INSURANCE (RETAIL AND DISTRIBUTION) at WTW in Tempe, Arizona, United States Job Description Description The Client Advocate is responsible for maintaining and...

Demographic Data for Maricopa, AZ

Moving to Maricopa, AZ? Find some basic demographic data about Maricopa, AZ below.


Local
National
65,051
510
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Maricopa, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Maricopa, AZ offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Maricopa, AZ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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