Call Center Representative Jobs in Maricopa, AZ

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-15 of 22 Jobs

Healthcare Call Center Representative

Tempe, AZ (24 miles from Maricopa, AZ)
13 hours ago

Tempe, AZ (24 miles from Maricopa, AZ)
13 hours ago

TEKsystems in partnership with One Medical* Overview This is an inbound healthcare contact center representative role working for a nationwide primary care practice. Description + Managing phone...

Sales Call Center Agent - Customer Facing

Maricopa, AZ
21 hours ago

Maricopa, AZ
21 hours ago

Company Summary Non-Negotiable Base Pay: $17.75/hour + Uncapped Commission 1st Year On-Target Earnings: $68,000. No sales experience required. Paid full-time training provided! Department Summary...

Sales Call Center Agent - Entry Level

Chandler, AZ (19 miles from Maricopa, AZ)
21 hours ago

Chandler, AZ (19 miles from Maricopa, AZ)
21 hours ago

Company Summary Non-Negotiable Base Pay: $17.75/hour + Uncapped Commission 1st Year On-Target Earnings: $68,000. No sales experience required. Paid full-time training provided! Department Summary...

Sales Call Center Agent - Training Provided

Casa Grande, AZ (21 miles from Maricopa, AZ)
21 hours ago

Casa Grande, AZ (21 miles from Maricopa, AZ)
21 hours ago

Company Summary Non-Negotiable Base Pay: $17.75/hour + Uncapped Commission 1st Year On-Target Earnings: $68,000. No sales experience required. Paid full-time training provided! Department Summary...

Sales Call Center Agent

Casa Grande, AZ (21 miles from Maricopa, AZ)
22 hours ago

Casa Grande, AZ (21 miles from Maricopa, AZ)
22 hours ago

Company Summary Non-Negotiable Base Pay: $17.75/hour + Uncapped Commission 1st Year On-Target Earnings: $68,000. No sales experience required. Paid full-time training provided! Department Summary...

Retention Call Center Agent (Base + Commission)

Chandler, AZ (19 miles from Maricopa, AZ)
5 days ago

Chandler, AZ (19 miles from Maricopa, AZ)
5 days ago

Company Summary** **Non-Negotiable Base Pay:** $17.75/hour + Uncapped Commission **1st Year On-Target Earnings:** $68,000. No sales experience required. Paid full-time training provided!...

Call Center Representative - Paid Training

Chandler, AZ (19 miles from Maricopa, AZ)
9 days ago

Chandler, AZ (19 miles from Maricopa, AZ)
9 days ago

knowledge of our wireless products, accessories and pricing plans + Respond to customer inquiries regarding billing, devices, product features, troubleshooting, and hardware operation, with a focus on one-call...

Call Center Representative

Tempe, AZ (24 miles from Maricopa, AZ)
10 days ago

Tempe, AZ (24 miles from Maricopa, AZ)
10 days ago

Join Our Growing Transportation Operations Team! Be part of a fast-paced, expanding team that manages daily freight movements across North American fulfillment centers. This is a great opportunity...

Next Gen Client Support Specialist

Tempe, AZ (24 miles from Maricopa, AZ)
10 days ago

Tempe, AZ (24 miles from Maricopa, AZ)
10 days ago

ADP is hiring a Client Support Specialist. Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with...

Call Center Representative

Gilbert, AZ (22 miles from Maricopa, AZ)
10 days ago

Gilbert, AZ (22 miles from Maricopa, AZ)
10 days ago

Call Center Representative Optum Home Solutions is a rapidly growing brand in the acrylic bath remodeling industry....

Call Center Representative

Tempe, AZ (24 miles from Maricopa, AZ)
14 days ago

Tempe, AZ (24 miles from Maricopa, AZ)
14 days ago

TEKsystems in partnership with One Medical* Overview This is an inbound healthcare contact center representative role working for a nationwide primary care practice. Description Managing phone and...

Next Gen Client Support Specialist - Bilingual (English/Spanish)

Tempe, AZ (24 miles from Maricopa, AZ)
17 days ago

Tempe, AZ (24 miles from Maricopa, AZ)
17 days ago

ADP is hiring a Client Support Specialist. Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? Do you want to join a company...

Call Center Representative / Pharmacy Tech Support (Remote-Friendly anywhere in the US)

Chandler, AZ (19 miles from Maricopa, AZ)
21 days ago

Chandler, AZ (19 miles from Maricopa, AZ)
21 days ago

We are excited to announce that currently we are looking for a 100% remote (work from homeWFH) contract **Pharmacy Support Call Center Representative** to join our team....

Remote Work

AXS _Contact Center Representative I

Tempe, AZ (24 miles from Maricopa, AZ)
24 days ago

Tempe, AZ (24 miles from Maricopa, AZ)
24 days ago

Company Information For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000...

Part-Time Call Center Operator

Casa Grande, AZ (21 miles from Maricopa, AZ)
27 days ago

Casa Grande, AZ (21 miles from Maricopa, AZ)
27 days ago

Job Details Job Location : CG PEDIATRICS - CASA GRANDE, AZ Position Type : Per Diem Salary Range : Undisclosed Job Shift : 8:00am-5:00pm M-F; 8:00am-12:30pm Sat Description Sun Life Health is...

View all 22 jobs

Demographic Data for Maricopa, AZ

Moving to Maricopa, AZ? Find some basic demographic data about Maricopa, AZ below.

Median Age

Average Household Income

Home Value vs Household Income in Maricopa, AZ

Local

National

Total Population

65,051

Number of Businesses

510

City Size

Medium

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Call Center Training

Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...

Effective Questioning for Call Handlers

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited information that might affect service delivery, customer satisfaction and...

Salary for Call Center Representative Jobs in Maricopa, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Maricopa, AZ offer the following education background

High School or GED

32.8%

Bachelor's Degree

25.1%

Associate's Degree

17.2%

Vocational Degree or Certification

14.9%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Maricopa, AZ

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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