Customer Service Representative Jobs in Goodyear, AZ

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 188 Jobs

Customer Service Representative

  • Community Choice Financial Family of Brands
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 2 days ago
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 2 days ago

Your Opportunity: Customer Service Representative TitleMax Phoenix, AZ As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright when...

In Person

Customer Services Representative

  • Hobaica Services
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 2 hours ago
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 2 hours ago

Position Summary The Customer Service Representative is a full-time, in-office role responsible for managing inbound customer communication, scheduling, administrative support, and customer follow-up...

In Person

Customer Service Rep

  • Specialty Distribution Group LLC
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 2 hours ago
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 2 hours ago

About Your Future with Distribution International Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is...

In Person

Customer Service Rockstar Wanted

  • IVT Media Group LLC
  • Glendale, AZ (17 miles from Goodyear, AZ)
  • 2 hours ago
  • Glendale, AZ (17 miles from Goodyear, AZ)
  • 2 hours ago

We are a rapidly growing company in the cryptocurrency and digital asset industry looking for an experienced Customer Service Representative to become a key member of our team....

Remote

Customer Service Representative

  • American Arbitration Association
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 2 hours ago
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 2 hours ago

Customer Service Representative (2026-63) The American Arbitration Association is seeking a Customer Service Representative to support clients, case participants, staff, and management by responding...

Remote

Customer Service Representative

  • Graybar
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 3 hours ago
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 3 hours ago

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....

In Person

Customer Service Advocate (CSA)

  • EssilorLuxottica
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 6 hours ago
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 6 hours ago

Requisition ID: 930587 Store #: E01009 Ops - Customer Svc - Admin PhxA Position:Full-Time Total Rewards: Benefits/Incentive Information If you've worn a pair of glasses, we've already met. We are...

In Person

Customer Service Representative 4

  • State of Arizona
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 6 hours ago
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 6 hours ago

CUSTOMER SERVICE REPRESENTATIVE 4 Open to current ADOT Employees ONLY Job Location: Vehicle and Title Support 1801 W....

Remote

Customer Service Section Supervisor

  • State of Arizona
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 6 hours ago
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 6 hours ago

DEPT OF TRANSPORTATION Be a part of an innovative and collaborative team driving a safer transportation system for Arizona. Check out a day in the life of our Motor Vehicle Division employees...

Remote

Customer Service Represntative

  • Copart
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 6 hours ago
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 6 hours ago

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....

In Person

Front Desk and Customer Service Representative

  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 17 hours ago
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 17 hours ago

Front Desk / Customer Service Position Job Description Must be bilingual ( English & Spanish ) 1. Invoicing customers for delivery orders. 2. Verify the orders. 3. Schedule delivery routes based...

In Person

Customer Service Renovation Specialist

  • Chadwell Supply
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 20 hours ago
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 20 hours ago

Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be...

In Person

Customer Service Renovation Coordinator

  • Chadwell Supply
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 20 hours ago
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 20 hours ago

Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be...

In Person

Customer Care Representative/Dispatcher

  • Pacific Office Automation
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 20 hours ago
  • Phoenix, AZ (19 miles from Goodyear, AZ)
  • 20 hours ago

Pacific Office Automation is one of the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in eleven...

In Person

Customer Service Specialist - Now Hiring

  • Randstad
  • Goodyear, AZ
  • 20 hours ago
  • Goodyear, AZ
  • 20 hours ago

Ready to put your highly in-demand customer service skill set into practice in a fast-paced environment? If you're an experienced professional who has demonstrated people skills, loves...

In Person

Demographic Data for Goodyear, AZ

Moving to Goodyear, AZ? Find some basic demographic data about Goodyear, AZ below.


Local
National
96,470
1,541
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

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Salary for Customer Service Representative Jobs in Goodyear, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Goodyear, AZ offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Goodyear, AZ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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