Customer Service Representative Jobs in Apache Junction, AZ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Alpha The Agency
- Scottsdale, AZ (23 miles from Apache Junction, AZ)
- 7 days ago
- Alpha The Agency
- Scottsdale, AZ (23 miles from Apache Junction, AZ)
- 7 days ago
Looking to kickstart your career in management? Alpha The Agency is on the hunt for a motivated individual to join our team as a Management Trainee in Scottsdale, AZ 85260. If you've got a...
In Person
- Alpha The Agency
- Scottsdale, AZ (23 miles from Apache Junction, AZ)
- 14 days ago
- Alpha The Agency
- Scottsdale, AZ (23 miles from Apache Junction, AZ)
- 14 days ago
Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260. We are looking for individuals who are passionate about providing top-notch customer service and are...
In PersonBilingual - Avail Customer Care Specialist
- Realtor.com
- Scottsdale, AZ (21 miles from Apache Junction, AZ)
- moments ago
- Scottsdale, AZ (21 miles from Apache Junction, AZ)
- moments ago
Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with...
In Person- Sherwin Williams
- Fountain Hills, AZ (16 miles from Apache Junction, AZ)
- 10 hours ago
- Fountain Hills, AZ (16 miles from Apache Junction, AZ)
- 10 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In Person- Safeway
- Scottsdale, AZ (21 miles from Apache Junction, AZ)
- 13 hours ago
- Scottsdale, AZ (21 miles from Apache Junction, AZ)
- 13 hours ago
A Day in the Life: As a Customer Service Clerk, you will be responsible for providing high-quality customer service in accordance with our company's standards and policies. Your role will involve...
In PersonCustomer Service Associate - Morning Shift
- Raising Cane's
- Gilbert, AZ (16 miles from Apache Junction, AZ)
- 13 hours ago
- Gilbert, AZ (16 miles from Apache Junction, AZ)
- 13 hours ago
Starting hiring pay at: $ 15.50 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In Person- Home Depot
- Scottsdale, AZ (21 miles from Apache Junction, AZ)
- 1 day ago
- Scottsdale, AZ (21 miles from Apache Junction, AZ)
- 1 day ago
Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and...
In PersonCustomer Service Representative, Full or Part Time
- Circle K Stores, Inc.
- Scottsdale, AZ (21 miles from Apache Junction, AZ)
- 1 day ago
- Scottsdale, AZ (21 miles from Apache Junction, AZ)
- 1 day ago
Store 4705263: 4101 N Hayden Rd, Scottsdale, Arizona 85251 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...
In Person Part Time- LHH
- Tempe, AZ (20 miles from Apache Junction, AZ)
- 1 day ago
- Tempe, AZ (20 miles from Apache Junction, AZ)
- 1 day ago
Mortgage Customer Service LHH Recruitment is partnering with a mortgage servicing client in Tempe who is looking to add a customer service representative to their team....
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Queen Creek, AZ (12 miles from Apache Junction, AZ)
- 1 day ago
- Queen Creek, AZ (12 miles from Apache Junction, AZ)
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonInsurance Customer Service Agent
- Goodwin Recruiting
- Scottsdale, AZ (21 miles from Apache Junction, AZ)
- 1 day ago
- Scottsdale, AZ (21 miles from Apache Junction, AZ)
- 1 day ago
Our client, a 60+-year-old life insurance organization is looking to add an Insurance Customer Service Agent to its growing team. INSURANCE CUSTOMER SERVICE AGENT RESPONSIBILITIES: Provide an...
In PersonBilingual Customer Support Specialist - Rider Support
- Cognizant Technology Solutions
- Mesa, AZ (17 miles from Apache Junction, AZ)
- 2 days ago
- Mesa, AZ (17 miles from Apache Junction, AZ)
- 2 days ago
Cognizant is looking for a Senior Associate to join our Rider Support Operations team in the heart of Phoenix. As the voice of Cognizant, you will provide world-class assistance to our riders,...
In PersonCustomer Service Representative- Remote
- DriveTime
- Mesa, AZ (17 miles from Apache Junction, AZ)
- 2 days ago
- Mesa, AZ (17 miles from Apache Junction, AZ)
- 2 days ago
In short, the SilverRock Customer Service Representative is responsible for inbound and outbound phone calls where you'll be educating and answering questions regarding the customer's warranty....
Remote- Hillman
- Tempe, AZ (20 miles from Apache Junction, AZ)
- 2 days ago
- Tempe, AZ (20 miles from Apache Junction, AZ)
- 2 days ago
Job Summary Establishes and maintains positive relationships with customers and Hillman Field Service staff by receiving and responding to a high volume of telephone requests. The schedule for...
Remote- Serenity Mental Health Centers
- Gilbert, AZ (16 miles from Apache Junction, AZ)
- 2 days ago
- Gilbert, AZ (16 miles from Apache Junction, AZ)
- 2 days ago
Customer Care Specialist Location: Gilbert, AZ Employment Type : Full-Time Compensation: $23$30/hr + quarterly performance based bonuses. At Serenity, we believe purposeful work comes from helping...
In PersonDemographic Data for Apache Junction, AZ
Moving to Apache Junction, AZ? Find some basic demographic data about Apache Junction, AZ below.
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Salary for Customer Service Representative Jobs in Apache Junction, AZ
Highest Education Level
Customer Service Representatives in Apache Junction, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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