Customer Service Representative Jobs in Alaska
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Relations Representative - State Farm Agent Team Member
- Palmer, AK
- 1 day ago
- Palmer, AK
- 1 day ago
Position Overview: Dont let the title of Assistant deter you, we need you as part of our ever growing team! Each one of us plays a crucial part here at the State Farm insurance agency located in...
The Customer Service Representative must be able to communicate effectively and pleasantly both on the phone and in person....
Motor Vehicle Customer Service Representative 1 (12-5217)
- Juneau, AK
- 2 days ago
- Juneau, AK
- 2 days ago
What You Will Be Doing The Division of Motor Vehicles (DMV) is looking for a motivated, organized, and innovative individual to join our team as a Motor Vehicle Customer Service Representative....
Motor Vehicle Customer Service Representative 2 (PCN 125236)
- Juneau, AK
- 2 days ago
- Juneau, AK
- 2 days ago
The Department of Administration, Division of Motor Vehicles is recruiting for a Motor Vehicle Customer Service Representative 2 in Juneau!...
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top...
Petro 49, Inc. dba Petro Marine Services Part-time Customer Service Rep. (Juneau) in Juneau , Alaska This is a year-round, part-time position with varying schedule -must be available to work some...
Alaska Electric Light & Power Company (AEL&P) Customer Service Rep II in Juneau , Alaska POSITION SUMMARY:This position serves as the first contact with customers, handles payment processing,...
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at HMS, a...
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
The Customer Service Representative must be able to communicate effectively and pleasantly both on the phone and in person....
ADMINISTRATIVE REPRESENTATIVE II (Customer Service Representative II) - Range AMEA / 10
- Anchorage, AK
- 4 days ago
- Anchorage, AK
- 4 days ago
Open to the general public and any current Municipal employee. This position is represented by the Anchorage Municipal Employee Association (AMEA) and is subject to the provisions of the current...
employment type: job title: C.S Representative Alpine Veterinary Medical Centre is looking for a Customer Service Representative/Receptionist to expand our fun and energetic team!...
Customer Engagement Representative locations Alaska (US) 1 - Remote 100% West Coast (US) - Remote time type Full time posted on Posted Yesterday job requisition id R-12162 Covetrus Customer...
POSITION SUMMARY: The Customer Support Specialist provides assistance and support to customers, Sales, Facility Operations, Customer Service Manager, and management by coordinating office...
Demographic Data for Alaska
Moving to Alaska? Find some basic demographic data about Alaska below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Alaska
Highest Education Level
Customer Service Representatives in Alaska offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- Willingness To Learn
- Order Entry
- First In, First Out
- Asset Protection
- Customer Support
- Sales Leadership
- Baking
- Courteous
- Point-of-Sale System
- Client Services
- Complaint Resolution
- Resolution
- Loading & Unloading
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Referrals
- Customer Relations
- Stocking
- Listening
- Retail
- Friendliness
- Telephone Skills
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- Sales
- Filing
- Reporting
- English
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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