Customer Service Representative Jobs in Alaska
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Motor Vehicle Customer Service Representative 1 (125371)
- Juneau, AK
- 11 hours ago
- Juneau, AK
- 11 hours ago
The Motor Vehicle Customer Service Representative 1 (MVCSR1) will interact directly with the public often times explaining policies, statutes and regulations....
Fully Remote - Bilingual Client Services Representative
- Anchorage, AK
- 17 hours ago
- Anchorage, AK
- 17 hours ago
Show more Last updated: 1 day ago Remote Bilingual Customer Service Representative Mass Markets MS, US Remote Full-time MCI is a leading Business Process Outsourcing (BPO) company that specializes in...
Remote WorkEmerald Isle Pull Tabs is hiring for multiple opening in Fairbanks and North Pole. Full and Part time shifts available. We are looking for great customer service skills Please apply in person at...
Company Description Job Description Customer Service Representative ABOUT THE POSITION You got game? You got spring in your step? You want the best job in the world!...
Company Description Job Description Customer Service Representative ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world!...
Now Hiring: Veterinary Client Service Representative - FULL TIME *this is a FULL TIME position* Are you passionate about animals and dedicated to providing exceptional customer service? We're...
We are seeking a friendly and enthusiastic **Front of House Worker** to join our team at Bearfoot Bakery. The ideal candidate will have a passion for customer service and be committed to creating...
Aviation Front Desk Customer Service Representative Full Time Job Sitka, AK
- Sitka, AK
- 3 days ago
- Sitka, AK
- 3 days ago
If so, this Front Desk Customer Service Representative position with Atlantic Aviation at SIT in Sitka, AK may be perfect for you!...
What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top...
Customer Service Representative** **Shift: 10:00 AM - 6:30 PM** ( Training hours are 9am-5:30pm EST for the first 4 weeks....
CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...
Aurora Military Housing, a leader in the real estate development, construction and property management industry, is committed to providing America's military families with the quality homes and...
Motor Vehicle Customer Service Representative 2 (PCN 125114
- Anchorage, AK
- 3 days ago
- Anchorage, AK
- 3 days ago
This experience is met by service as a Motor Vehicle Customer Service Representative 1 with the State of Alaska, or the equivalent elsewhere....
Demographic Data for Alaska
Moving to Alaska? Find some basic demographic data about Alaska below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Alaska
Highest Education Level
Customer Service Representatives in Alaska offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Spanish
- Inventory Management
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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