Customer Service Representative Jobs in Alaska
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Follows written standard operating procedures (SOP) for Customer Service Representative....
#zrsw #LI-SS1 Responsibilities of Customer Service Representative include, but are not limited to: Responding to customer inquiries regarding company products and services Processing customer phone...
Work Schedule First Shift (Days) Environmental Conditions Office Job Description As a member of the Thermo Fisher Scientific Team, you will carry out important work, such as assisting customers in...
Savers / Value Village Careers - Customer Service Associate
- Fairbanks, AK
- 2 days ago
- Fairbanks, AK
- 2 days ago
Description Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing,...
Heating Oil Customer Service Representative Job Fairbanks, AK
- Fairbanks, AK
- 2 days ago
- Fairbanks, AK
- 2 days ago
Apply Now Why Youll Love This Job Customer Service Representative for heating oil department....
Company Description Job Description Customer Service Representative ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world!...
Ready to do your best work? Interested in a minimum starting hourly rate of $17.34 per hour - $20.40 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Engineer (System Administrator) (ESOM)
- Anchorage, AK
- 4 days ago
- Anchorage, AK
- 4 days ago
Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative for heating oil department. Working at the front counter of the heating oil office will be the first to help customers on the phone or in person....
Assist calls with one call resolution. Refer new or additional services as needed Process customer inquiries utilizing bank resources. Assist calls with one call resolution....
Motor Vehicle Customer Service Representative 2 (12-5336)
- Haines, AK
- 6 days ago
- Haines, AK
- 6 days ago
This experience is met by service as a Motor Vehicle Customer Service Representative 1 with the State of Alaska, or the equivalent elsewhere....
Now Hiring: Veterinary Client Service Representative - FULL TIME *this is a FULL TIME position* Are you passionate about animals and dedicated to providing exceptional customer service? We're...
Client Service Representative Veterinary Hospital** **Location:** Anchorage, Alaska **Employment Type:** Full-Time **About Us:** VCA Bering Sea Animal Hospital is a well-established **3-doctor...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Demographic Data for Alaska
Moving to Alaska? Find some basic demographic data about Alaska below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Alaska
Highest Education Level
Customer Service Representatives in Alaska offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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