Customer Service Representative Jobs in Eagle River, AK

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 59 Jobs

Customer Service Rep - Mt. View

  • Anchorage, AK (18 miles from Eagle River, AK)
  • 14 hours ago
  • Anchorage, AK (18 miles from Eagle River, AK)
  • 14 hours ago

Company Description Job Description Customer Service Representative ABOUT THE POSITION You got game? You got spring in your step? You want the best job in the world!...

Customer Service Rep - Southside

  • Anchorage, AK (18 miles from Eagle River, AK)
  • 14 hours ago
  • Anchorage, AK (18 miles from Eagle River, AK)
  • 14 hours ago

Company Description Job Description Customer Service Representative ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world!...

Client Services Representative

  • Wasilla, AK (24 miles from Eagle River, AK)
  • 1 day ago
  • Wasilla, AK (24 miles from Eagle River, AK)
  • 1 day ago

Now Hiring: Veterinary Client Service Representative - FULL TIME *this is a FULL TIME position* Are you passionate about animals and dedicated to providing exceptional customer service? We're...

Customer Service/Sales

  • Anchorage, AK (18 miles from Eagle River, AK)
  • 2 days ago
  • Anchorage, AK (18 miles from Eagle River, AK)
  • 2 days ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Customer Service Representative

  • Anchorage, AK (18 miles from Eagle River, AK)
  • 2 days ago
  • Anchorage, AK (18 miles from Eagle River, AK)
  • 2 days ago

Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top...

Customer Care Specialist

  • Anchorage, AK (18 miles from Eagle River, AK)
  • 2 days ago
  • Anchorage, AK (18 miles from Eagle River, AK)
  • 2 days ago

Aurora Military Housing, a leader in the real estate development, construction and property management industry, is committed to providing America's military families with the quality homes and...

Motor Vehicle Customer Service Representative 2 (PCN 125114

  • Anchorage, AK (18 miles from Eagle River, AK)
  • 2 days ago
  • Anchorage, AK (18 miles from Eagle River, AK)
  • 2 days ago

This experience is met by service as a Motor Vehicle Customer Service Representative 1 with the State of Alaska, or the equivalent elsewhere....

Customer Service Associate

  • Eagle River, AK
  • 4 days ago
  • Eagle River, AK
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep - 36th Ave (Midtown)

  • Anchorage, AK (18 miles from Eagle River, AK)
  • 4 days ago
  • Anchorage, AK (18 miles from Eagle River, AK)
  • 4 days ago

Company Description Job Description Customer Service Representative ABOUT THE POSITION You got game? You got spring in your step? You want the best job in the world!...

Customer Service Rep - JBER

  • Anchorage, AK (18 miles from Eagle River, AK)
  • 4 days ago
  • Anchorage, AK (18 miles from Eagle River, AK)
  • 4 days ago

Company Description Job Description MUST BE ABLE TO ACQUIRE MILITARY BASE ACCESS* Customer Service Representative ABOUT THE POSITION You got game? You got spring in your step?...

Lube Technician, Tire Technician, Customer Service Representative

  • Anchorage, AK (18 miles from Eagle River, AK)
  • 4 days ago
  • Anchorage, AK (18 miles from Eagle River, AK)
  • 4 days ago

Join our Jiffy Lube team! Great team environment for experienced lube and tire techs or if you are just entering the automotive industry and wish to learn new skills. Our high volume stores...

Lead Customer Service Associate

  • Anchorage, AK (18 miles from Eagle River, AK)
  • 7 days ago
  • Anchorage, AK (18 miles from Eagle River, AK)
  • 7 days ago

The Lead Customer Service Associate will provide the retail store with essential register operations, excellent customer service and sales floor functions. Assist management in the proper store...

Retail Store - Warehouser- Customer Service

  • Wasilla, AK (24 miles from Eagle River, AK)
  • 8 days ago
  • Wasilla, AK (24 miles from Eagle River, AK)
  • 8 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Representative (Anchorage)

  • Anchorage, AK (18 miles from Eagle River, AK)
  • 9 days ago
  • Anchorage, AK (18 miles from Eagle River, AK)
  • 9 days ago

What You Will Do: As a Customer Service Representative, you will play an essential role within our Anchorage Customer Accounting Department, reporting to the Customer Accounting Supervisor....

Crew Member - Cooks, Cashiers And Customer Service (P1-1352667-1)

  • Wasilla, AK (24 miles from Eagle River, AK)
  • 9 days ago
  • Wasilla, AK (24 miles from Eagle River, AK)
  • 9 days ago

CREW MEMBER - COOKS, CASHIERS AND CUSTOMER SERVICE (P1-1352667-1) LOCATION Wasilla, AK POSTED 03/31/2025 TYPE Raising Cane's JOB ID P1-1352667-1 Pay Range: $16 per hour - $19 per hour *Within the...

Demographic Data for Eagle River, AK

Moving to Eagle River, AK? Find some basic demographic data about Eagle River, AK below.


Local
National
26,947
499
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Eagle River, AK

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Eagle River, AK offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Eagle River, AK
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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