Customer Service Representative Jobs in Anchorage, AK
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
The Lead Customer Service Associate will provide the retail store with essential register operations, excellent customer service and sales floor functions. Assist management in the proper store...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
What You Will Do: As a Customer Service Representative, you will play an essential role within our Anchorage Customer Accounting Department, reporting to the Customer Accounting Supervisor....
Store - ANCHORAGE, AK Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative (Anchorage) Alaska Property Managers image 1 of 1 compensation: $25 employment type: experience level: mid level job title: Customer Service Representative relocation...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Jewel Lake Bowl is looking for Front desk agents and Porters. Front desk agents need to have some cashiering and customer service experience. Duties include cashiering, lane control, customer...
Customer Service Agents Each day is a new adventure in our office! Our visitors are off to see National Parks, majestic glaciers, fishing, and so much more and our customer service rock stars help...
Storite Storage on Jewel Lake RD. is looking for customer service agents. The job description includes manning the customer service counter, collecting fees, selling locker units and parking spots...
Seasonal Customer Service Agent - Anchorage Airport
- Anchorage, AK
- 7 days ago
- Anchorage, AK
- 7 days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Company Alaska Airlines The Team Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or...
GreenDrop Floating Customer Service Attendant/Truck Driver
- Chugiak, AK (22 miles from Anchorage, AK)
- 8 days ago
- Chugiak, AK (22 miles from Anchorage, AK)
- 8 days ago
GreenDrop Floating Site Attendant** **REQUIRED: Must have ability to drive 26-foot box truck on occasion. Must have experience.** **Who we are:** GreenDrop is rapidly expanding to make donating...
## Full job description **Customer Service Associate** **Job Description** Work with customers in accepting donations, sorting and preparing items for sale, stocking shelves and racks, processing...
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Store - ANCHORAGE, AK Deliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Demographic Data for Anchorage, AK
Moving to Anchorage, AK? Find some basic demographic data about Anchorage, AK below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Anchorage, AK
Highest Education Level
Customer Service Representatives in Anchorage, AK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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