Customer Service Representative Jobs in Anchorage, AK
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Alaska 4x4 Rentals - Customer Service Agent - Full Time / Part Time Position - $20 - $22/hr
- Anchorage, AK
- 3 hours ago
- Anchorage, AK
- 3 hours ago
Job Type Full-time, Part-time Description The Customer Service Agent provides superior, friendly, and efficient customer service at time of rental using the company approved sales and service...
#zrsw #LI-SS1 Responsibilities of Customer Service Representative include, but are not limited to: Responding to customer inquiries regarding company products and services Processing customer phone...
Customer Service Rep - Eagle River
- Eagle River, AK (18 miles from Anchorage, AK)
- 3 days ago
- Eagle River, AK (18 miles from Anchorage, AK)
- 3 days ago
Company Description Job Description Customer Service Representative ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world!...
Customer Service Engineer (System Administrator) (ESOM)
- Anchorage, AK
- 4 days ago
- Anchorage, AK
- 4 days ago
Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our...
Assist calls with one call resolution. Refer new or additional services as needed Process customer inquiries utilizing bank resources. Assist calls with one call resolution....
Ready to do your best work? Interested in a minimum starting hourly rate of $16.62 per hour - $19.55 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Client Service Representative Veterinary Hospital** **Location:** Anchorage, Alaska **Employment Type:** Full-Time **About Us:** VCA Bering Sea Animal Hospital is a well-established **3-doctor...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
We are seeking a friendly and knowledgeable Customer Service Representative to join our appliance repair company....
Aircraft Maintenance Technician - CSR (Customer Service Representative)
- Anchorage, AK
- 9 days ago
- Anchorage, AK
- 9 days ago
We are seeking an experienced Aircraft Maintenance Technician (AMT) to serve as the on-site Customer Service Representative (CSR) for one of our airline customers....
Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our...
Savers / Value Village Careers - GreenDrop Customer Service Attendant
- Anchorage, AK
- 10 days ago
- Anchorage, AK
- 10 days ago
Description Job Title: GreenDrop Attendant Who we are: GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering...
Customer Service Representative (Anchorage) Alaska Property Managers image 1 of 1 compensation: $25 employment type: experience level: mid level job title: Customer Service Representative relocation...
About the company Albertsons Companies is at the forefront of the revolution in retail. With a fixation on raising the bar with innovation and building belonging through our culture, our team is...
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Demographic Data for Anchorage, AK
Moving to Anchorage, AK? Find some basic demographic data about Anchorage, AK below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Anchorage, AK
Highest Education Level
Customer Service Representatives in Anchorage, AK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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