Customer Service Representative Jobs in Anchorage, AK
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Essential Duties and Responsibilities: Parts Counter: Ensure Technicians are supplied with parts in a timely manner.. Receive, secure and store all parts and supplies purchased. Ensure parts...
In PersonStart a career with First National Bank Alaska, the *Best Place to Work in Alaska* as recognized 10 years in a row by Alaska Business magazine readers. First National's Escrow team is hiring an...
In PersonCustomer Service Representative - Lab Admin - Providence Anchorage
- Providence Health
- Anchorage, AK
- 6 days ago
- Anchorage, AK
- 6 days ago
We are hiring for Customer Service Representative position at Providence Alaska Medical Center in Anchorage, AK! Position is Part Time, 0.8 FTE, Day Shift, 32 hours per week....
In PersonCourt Case Manager 1 (41-3024) Anchorage Customer Service
- State of Alaska
- Anchorage, AK
- 12 days ago
- Anchorage, AK
- 12 days ago
* Employees transferring from another State of Alaska agency may receive consideration for an advance step placement. ** Please note that employees working in this job classification will promote...
In PersonAviation Front Desk Customer Service Representative Full Time Job Anchorage, AK
- Talentcare
- Anchorage, AK
- 13 days ago
- Anchorage, AK
- 13 days ago
If so, this Front Desk Customer Service Representative position with Atlantic Aviation at ANC in Anchorage, AK may be perfect for you!...
In Person Full TimeBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Anchorage, AK
- 14 days ago
- Anchorage, AK
- 14 days ago
The individual selected for this role will be expected to work at Store #708231, located at: 401 West International Airport Rd, Suite 1A Anchorage AK 99518. This is a Full-Time Role with Pay...
In PersonU-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonCustomer Service Representative
- National Veterinary Associates
- Anchorage, AK
- 30+ days ago
- Anchorage, AK
- 30+ days ago
Job Description Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls,...
In PersonPosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
In PersonCustomer Support Specialist II
- Republic Services
- Anchorage, AK
- 30+ days ago
- Anchorage, AK
- 30+ days ago
POSITION SUMMARY: The Customer Support Specialist provides assistance and support to customers, Sales, Facility Operations, Customer Service Manager, and management by coordinating office...
In PersonCustomer Service Representative
- Hillside Pet Clinic
- Anchorage, AK
- 30+ days ago
- Anchorage, AK
- 30+ days ago
Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve...
In PersonPart-time Customer Relations Specialist
- Suburban Propane
- Anchorage, AK
- 30+ days ago
- Anchorage, AK
- 30+ days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a...
In Person Part TimeSummary Customer Service Representative Service Excellence Representative Position Profile This position is responsible for providing customer service by monitoring and responding to customer requests...
In PersonSeasonal Customer Service Agent - Anchorage Airport
- Enterprise Holdings
- Anchorage, AK
- 30+ days ago
- Anchorage, AK
- 30+ days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
In Person TemporaryDescription Position at Span Alaska Transportation About Us Span Alaska Transportation, established in 1978, is a premier, asset-based freight forwarding company serving the great state of Alaska....
In PersonDemographic Data for Anchorage, AK
Moving to Anchorage, AK? Find some basic demographic data about Anchorage, AK below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Anchorage, AK
Highest Education Level
Customer Service Representatives in Anchorage, AK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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