Customer Service Representative Jobs in Mobile, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish) - Zone
- Daphne, AL (12 miles from Mobile, AL)
- 2 days ago
- Daphne, AL (12 miles from Mobile, AL)
- 2 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Store Customer Service Specialist - Zone
- Fairhope, AL (18 miles from Mobile, AL)
- 2 days ago
- Fairhope, AL (18 miles from Mobile, AL)
- 2 days ago
This FULL-TIME position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their...
JOB TITLE: Healthcare Customer Service Representative FLSA STATUS: Non-Exempt DEPARTMENT: Healthcare REPORTS TO: Varies SUPERVISORY RESPONSIBILITIES: No JOB LOCATION: TRAVEL: No ESSENTIAL DUTIES & RESPONSIBILITIES...
Pharmacy Customer Service Associate
- Saraland, AL (12 miles from Mobile, AL)
- 3 days ago
- Saraland, AL (12 miles from Mobile, AL)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Overview Qualifications Minimum Qualifications: High School graduate or equivalent Excellent written and oral communication skills Proficient in word processing and PC based spreadsheet programs...
Customer Service Representative
- Theodore, AL (16 miles from Mobile, AL)
- 4 days ago
- Theodore, AL (16 miles from Mobile, AL)
- 4 days ago
Store 2706628: 6585 Rangeline Rd, Theodore, Alabama 36582 Availability - Shift/Days Part time Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...
Bilingual Customer Service Specialist (Spanish) - Zone
- Daphne, AL (12 miles from Mobile, AL)
- 4 days ago
- Daphne, AL (12 miles from Mobile, AL)
- 4 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Store Customer Service Specialist - Zone
- Fairhope, AL (18 miles from Mobile, AL)
- 4 days ago
- Fairhope, AL (18 miles from Mobile, AL)
- 4 days ago
This FULL-TIME position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their...
Customer Service Team Member - N University Blvd., Mobile, AL (AL0902)
- Mobile, AL
- 4 days ago
- Mobile, AL
- 4 days ago
Job Details Job Location : Mobile, AL Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
The Opportunity** Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. **The Role** + Prepares the...
Associate Client Advocate - Commercial Insurance (Transportation & Logistics)
- Mobile, AL
- 7 days ago
- Mobile, AL
- 7 days ago
The Associate Client Advocate (ACA) client-facing functions utilizing the colleagues advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal...
Associate Client Advocate - Commercial Insurance (Natural Resources)
- Mobile, AL
- 7 days ago
- Mobile, AL
- 7 days ago
The Associate Client Advocate (ACA) client-facing functions utilizing the colleagues advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Grand Bay, AL (22 miles from Mobile, AL)
- 7 days ago
- Grand Bay, AL (22 miles from Mobile, AL)
- 7 days ago
Theres never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us...
Customer Service Representative Fueler/Washer
- Loxley, AL (18 miles from Mobile, AL)
- 7 days ago
- Loxley, AL (18 miles from Mobile, AL)
- 7 days ago
As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again....
Demographic Data for Mobile, AL
Moving to Mobile, AL? Find some basic demographic data about Mobile, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Mobile, AL
Highest Education Level
Customer Service Representatives in Mobile, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »