Customer Service Representative Jobs in Mobile, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
In PersonJob Description: The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service....
In PersonCompany Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonCustomer Service Representative
- Circle K
- Daphne, AL (12 miles from Mobile, AL)
- 1 day ago
- Daphne, AL (12 miles from Mobile, AL)
- 1 day ago
Store 2704164: 28685 N Main St, Daphne, Alabama 36526 Shift Availability Evenings Time Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative...
In PersonSales Customer Service Representatives
- Tameron Honda Eastern Shore
- Daphne, AL (12 miles from Mobile, AL)
- 1 day ago
- Daphne, AL (12 miles from Mobile, AL)
- 1 day ago
9871 Justina Avenue, Daphne, AL 36526 BDC Internet Sales Appointment Setter Averages $30 per Hour! No Cold Calls Excellent Training, Benefits, & Career Growth! Tameron Honda Eastern Shore is a...
In Person- Caliber Holdings LLC
- Saraland, AL (12 miles from Mobile, AL)
- 10 days ago
- Saraland, AL (12 miles from Mobile, AL)
- 10 days ago
Service Center Saraland JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly...
In Person- Caliber Collision
- Saraland, AL (12 miles from Mobile, AL)
- 12 days ago
- Saraland, AL (12 miles from Mobile, AL)
- 12 days ago
Service Center Saraland JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly...
In PersonCustomer Service Rep(05831) - 1616 Government St.
- Domino's
- Mobile, AL
- 12 days ago
- Mobile, AL
- 12 days ago
Job DescriptionAs an RPM Customer Service Representative (CSR), you are the first and sometimes only point of contact for our customers....
In PersonCustomer Service Team Member - Mobile 1 N University Blvd (AL0902) (68363)
- ModWash
- Mobile, AL
- 18 days ago
- Mobile, AL
- 18 days ago
Job DetailsJob Location: Mobile, AL 36618Position Type: Part TimeSalary Range: $12.00 Base+Commission/monthTravel Percentage: NoneJob Shift: AnyJob Category: SalesBe Bold. Be Kind. Be You. Join...
In PersonBilingual (Spanish/English) Customer Service Representative Mobile, AL
- Pilot Catastrophe Services Inc
- Mobile, AL
- 19 days ago
- Mobile, AL
- 19 days ago
Spanish-speaking Customer Service Representatives, Claims Processors, and Administrative Support staff to join our growing team....
In PersonRetail Customer Service Specialist
- DICK'S Sporting Goods
- Mobile, AL
- 21 days ago
- Mobile, AL
- 21 days ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
In PersonStore 2704472: 6900 Airport Blvd, Mobile, Alabama 36608 Shift Availability Overnight Time Type Part time Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
In PersonPosition Summary The Customer Service Lead (CSL) plays a critical role in delivering exceptional customer experiences while serving as a trusted leader and operational point person within the...
In PersonBilingual Customer Care Representative
- JM Family Enterprises
- Mobile, AL
- 27 days ago
- Mobile, AL
- 27 days ago
Southeast Toyota Finance, a subsidiary of JM Family Enterprises, is seeking Bilingual Customer Care Representatives to provide high-quality, phone-based support to customers. This role is...
In PersonWHERE FRIENDLY TAKES FLIGHT - BECOME A CUSTOMER SERVICE AGENT TODAY! Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a...
In PersonDemographic Data for Mobile, AL
Moving to Mobile, AL? Find some basic demographic data about Mobile, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Mobile, AL
Highest Education Level
Customer Service Representatives in Mobile, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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