Customer Service Representative Jobs in Mobile, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist - Zone
- Fairhope, AL (18 miles from Mobile, AL)
- 2 hours ago
- Fairhope, AL (18 miles from Mobile, AL)
- 2 hours ago
This FULL-TIME position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their...
Customer Service Representative
- Stapleton, AL (16 miles from Mobile, AL)
- 11 hours ago
- Stapleton, AL (16 miles from Mobile, AL)
- 11 hours ago
Store 2721561: 35100 Hwy 59, Stapleton, Alabama 36578 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
- Saraland, AL (12 miles from Mobile, AL)
- 1 day ago
- Saraland, AL (12 miles from Mobile, AL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Prichard, AL (3 miles from Mobile, AL)
- 2 days ago
- Prichard, AL (3 miles from Mobile, AL)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Daphne, AL (12 miles from Mobile, AL)
- 2 days ago
- Daphne, AL (12 miles from Mobile, AL)
- 2 days ago
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Pharmacy Customer Service Associate
- Fairhope, AL (18 miles from Mobile, AL)
- 4 days ago
- Fairhope, AL (18 miles from Mobile, AL)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Cashier
- Loxley, AL (18 miles from Mobile, AL)
- 5 days ago
- Loxley, AL (18 miles from Mobile, AL)
- 5 days ago
Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...
Customer Service Representative (Multi Branch Support)
- Bay Minette, AL (21 miles from Mobile, AL)
- 5 days ago
- Bay Minette, AL (21 miles from Mobile, AL)
- 5 days ago
Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job...
- Spanish Fort, AL (9 miles from Mobile, AL)
- 7 days ago
- Spanish Fort, AL (9 miles from Mobile, AL)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Saraland, AL (12 miles from Mobile, AL)
- 7 days ago
- Saraland, AL (12 miles from Mobile, AL)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Fairhope, AL (18 miles from Mobile, AL)
- 7 days ago
- Fairhope, AL (18 miles from Mobile, AL)
- 7 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Bayou La Batre, AL (23 miles from Mobile, AL)
- 7 days ago
- Bayou La Batre, AL (23 miles from Mobile, AL)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Theodore, AL (16 miles from Mobile, AL)
- 7 days ago
- Theodore, AL (16 miles from Mobile, AL)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Bay Minette, AL (21 miles from Mobile, AL)
- 7 days ago
- Bay Minette, AL (21 miles from Mobile, AL)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Grand Bay, AL (22 miles from Mobile, AL)
- 7 days ago
- Grand Bay, AL (22 miles from Mobile, AL)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Demographic Data for Mobile, AL
Moving to Mobile, AL? Find some basic demographic data about Mobile, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Mobile, AL
Highest Education Level
Customer Service Representatives in Mobile, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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