Customer Service Representative Jobs in Alabaster, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Experience Representative
- Birmingham, AL (20 miles from Alabaster, AL)
- 7 hours ago
- Birmingham, AL (20 miles from Alabaster, AL)
- 7 hours ago
The Customer Experience Representative is responsible for providing a world-class communication experience for Thompson customers and personnel by managing incoming calls, and greeting customers...
Customer Service Associate - Temporary
- Bessemer, AL (15 miles from Alabaster, AL)
- 9 hours ago
- Bessemer, AL (15 miles from Alabaster, AL)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Lead Retail Customer Service Associate
- Birmingham, AL (20 miles from Alabaster, AL)
- 19 hours ago
- Birmingham, AL (20 miles from Alabaster, AL)
- 19 hours ago
POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer...
Customer Service Representative
- Vestavia Hills, AL (13 miles from Alabaster, AL)
- 19 hours ago
- Vestavia Hills, AL (13 miles from Alabaster, AL)
- 19 hours ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Seasonal Customer Service Team Member
- Birmingham, AL (20 miles from Alabaster, AL)
- 20 hours ago
- Birmingham, AL (20 miles from Alabaster, AL)
- 20 hours ago
Store - Birmingham, AL Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Client Advocate (Commercial Insurance) - Construction Practice
- Birmingham, AL (20 miles from Alabaster, AL)
- 20 hours ago
- Birmingham, AL (20 miles from Alabaster, AL)
- 20 hours ago
Description The Client Advocate (CA) is a key client-facing role within WTW's Construction industry vertical division (IVD), responsible for maintaining and strengthening relationships with...
- Mountain Brook, AL (19 miles from Alabaster, AL)
- 4 days ago
- Mountain Brook, AL (19 miles from Alabaster, AL)
- 4 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Rep(05842) - 4527 Valleydale Rd.
- Birmingham, AL (20 miles from Alabaster, AL)
- 4 days ago
- Birmingham, AL (20 miles from Alabaster, AL)
- 4 days ago
Duties & Responsibilities: We are looking for Customer Service Representatives with pep, personality and people skills....
Customer Service Specialist - Accounting
- Columbiana, AL (10 miles from Alabaster, AL)
- 4 days ago
- Columbiana, AL (10 miles from Alabaster, AL)
- 4 days ago
The Customer Service Specialist - Accounting plays a crucial role in maintaining accurate financial records and providing essential support to the Financial Services Department. Responsibilities...
- Bessemer, AL (15 miles from Alabaster, AL)
- 4 days ago
- Bessemer, AL (15 miles from Alabaster, AL)
- 4 days ago
Summary: At Harcros Chemicals Inc., an employee-owned company with a rich legacy in specialty chemical manufacturing and distribution, we're continuously expanding. With 2 manufacturing plants and...
(CSS2)-Customer Support Specialist II
- Birmingham, AL (20 miles from Alabaster, AL)
- 5 days ago
- Birmingham, AL (20 miles from Alabaster, AL)
- 5 days ago
Job Information Job Title: Customer Support Specialist II Department: Customer Support Services Reporting Relationship: Superintendent FLSA Status: Non-Exempt Grade: F General Responsibilities:...
Sr Medical Screener - Reception Technician (Customer Service)
- Birmingham, AL (20 miles from Alabaster, AL)
- 5 days ago
- Birmingham, AL (20 miles from Alabaster, AL)
- 5 days ago
Summary Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to qualify donors for the plasma pheresis process. Job Description 1 In...
Retail Customer Service Cashier
- Mc Calla, AL (18 miles from Alabaster, AL)
- 5 days ago
- Mc Calla, AL (18 miles from Alabaster, AL)
- 5 days ago
Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...
Part Time Flexible Customer Service Associate
- Birmingham, AL (20 miles from Alabaster, AL)
- 6 days ago
- Birmingham, AL (20 miles from Alabaster, AL)
- 6 days ago
The Part Time Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer...
- Hoover, AL (13 miles from Alabaster, AL)
- 6 days ago
- Hoover, AL (13 miles from Alabaster, AL)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Alabaster, AL
Moving to Alabaster, AL? Find some basic demographic data about Alabaster, AL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Alabaster, AL
Highest Education Level
Customer Service Representatives in Alabaster, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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