Customer Service Manager Jobs in Milwaukee, WI
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Full-Time Customer Service Supervisor
- Grafton, WI (19 miles from Milwaukee, WI)
- 4 hours ago
- Grafton, WI (19 miles from Milwaukee, WI)
- 4 hours ago
About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will...
Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and...
Store - Milwaukee, WI Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Industry/Sector Not Applicable Specialism Microsoft Management Level Director Job Description & Summary A career in our Microsoft Dynamics team will provide the opportunity to help our clients...
Customer Service Administrator - IntelliScript (Remote)
- Brookfield, WI (9 miles from Milwaukee, WI)
- 5 days ago
- Brookfield, WI (9 miles from Milwaukee, WI)
- 5 days ago
What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy...
Remote Work- Brookfield, WI (9 miles from Milwaukee, WI)
- 7 days ago
- Brookfield, WI (9 miles from Milwaukee, WI)
- 7 days ago
SVA is looking for a Client Success Manager to join our growing Consulting team. This is the opportunity you have been looking for! In this role, you will refine your skills across several...
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Position: Customer Care Supervisor Reports To: Director, Customer Care Location: Milwaukee, Wisconsin - HQ The Customer Care Supervisor is responsible for supporting organizational effectiveness...
Customer Experience Manager- Part Time
- Brookfield, WI (9 miles from Milwaukee, WI)
- 8 days ago
- Brookfield, WI (9 miles from Milwaukee, WI)
- 8 days ago
Store - MILW-BROOKFIELD, WI Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
Join a Customer-Focused Team Lead and Elevate Service Excellence at Wixon! Are you a dynamic and resilient leader with a passion for creating exceptional customer experiences? Wixon, a growing and...
Account Manager Req #743 Milwaukee, WI, USA Job Description Posted Monday, August 4, 2025 at 10:00 PM The Account Manager I is responsible for building value-driven strategic relationships with...
Customer Service Department Manager
- Waterford, WI (23 miles from Milwaukee, WI)
- 11 days ago
- Waterford, WI (23 miles from Milwaukee, WI)
- 11 days ago
Minimum Requirements Bachelors degree. 3+ years of customer service management experience. Demonstrated ability to effectively coach and develop a high-performing team....
Customer Service Team Lead - Bilingual
- Pewaukee, WI (18 miles from Milwaukee, WI)
- 11 days ago
- Pewaukee, WI (18 miles from Milwaukee, WI)
- 11 days ago
Customer Service Team Lead - Bilingual Pay from $28 to $35 per hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary...
Client Success Manager Senior, Wealth/Global Plus
- Brown Deer, WI (7 miles from Milwaukee, WI)
- 11 days ago
- Brown Deer, WI (7 miles from Milwaukee, WI)
- 11 days ago
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 1 - 5% Job Description As the...
Retail Customer Service Supervisor - Part Time Retail Customer Service Supervisor - Part Time
- Greenfield, WI (5 miles from Milwaukee, WI)
- 12 days ago
- Greenfield, WI (5 miles from Milwaukee, WI)
- 12 days ago
Retail Customer Service Supervisor - Part Time TJX Companies 3.5 ( ) Greenfield, WI Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated...
Demographic Data for Milwaukee, WI
Moving to Milwaukee, WI? Find some basic demographic data about Milwaukee, WI below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Milwaukee, WI
Highest Education Level
Customer Service Managers in Milwaukee, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Customer Service Management
- Service Standards
- Customer Success
- Call Center Management
- Bank Deposits
- Zendesk
- Courteous
- Client Services
- Customer Retention
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Shipping
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Closing
- Relationship Management
- Account Management
- Friendliness
- Strategy Development
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Customer Relationship Management
- Punctual
- Events
- Driving
- Documentation
- Coaching
- Verbal Communication
- Flexibility
- Reporting
- Collaboration
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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