Customer Service Manager Jobs in Fort Atkinson, WI
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Customer Service Coordinator Total Water Treatment Systems is looking to immediately hire a Customer Service Coordinators for our Fort Atkinson, WI office. Working with customers, technicians,...
Client Services Manager Client Services Manager locations Fort Atkinson, WI time type Full time posted on Posted 3 Days Ago job requisition id JR105584 Are you someone who is passionate about...
- North Prairie, WI (21 miles from Fort Atkinson, WI)
- 20 days ago
- North Prairie, WI (21 miles from Fort Atkinson, WI)
- 20 days ago
Job Details Job Location : ZZI North Prairie - North Prairie, WI Position Type : Full Time Salary Range : Undisclosed Travel Percentage : None Description Qualifications Who Are We? Have you ever...
Retail Customer Service Supervisor
- Janesville, WI (17 miles from Fort Atkinson, WI)
- 21 days ago
- Janesville, WI (17 miles from Fort Atkinson, WI)
- 21 days ago
PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed...
- Oconomowoc, WI (20 miles from Fort Atkinson, WI)
- 21 days ago
- Oconomowoc, WI (20 miles from Fort Atkinson, WI)
- 21 days ago
At ProMach, we’re looking for people who want to shine. You’ll have opportunities to take your career in the direction you want. You can be creative. Strategic. Persuasive. Influential. A...
Demographic Data for Fort Atkinson, WI
Moving to Fort Atkinson, WI? Find some basic demographic data about Fort Atkinson, WI below.
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Title Synonyms
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Salary for Customer Service Manager Jobs in Fort Atkinson, WI
Highest Education Level
Customer Service Managers in Fort Atkinson, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Retention
- Shipping
- Cash Management
- Customer Satisfaction
- Merchandising
- Performance Management
- Onboarding
- Cashier Skills
- Customer Relations
- Relationship Management
- Strategy Development
- Closing
- Telephone Skills
- Friendliness
- Customer Relationship Management
- Listening
- High School Diploma
- Account Management
- Retail
- Process Improvement
- Verbal Communication
- Driving
- Written Communication
- Flexibility
- Documentation
- Events
- Mentoring
- Collaboration
- Spanish
- Multitasking
- Coaching
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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