Customer Service Representative Jobs in Fort Atkinson, WI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 44 Jobs

Customer Support Specialist

  • Cottage Grove, WI (20 miles from Fort Atkinson, WI)
  • 4 hours ago
  • Cottage Grove, WI (20 miles from Fort Atkinson, WI)
  • 4 hours ago

center experience in a call center environment required Working knowledge of Microsoft Office Suite Please apply to the Customer Support - Call Center Agent for immediate consideration!...

Customer Care Representative

  • Marshall, WI (21 miles from Fort Atkinson, WI)
  • 1 day ago
  • Marshall, WI (21 miles from Fort Atkinson, WI)
  • 1 day ago

Customer Care Representative Auburn Ridge 825 Hubbell Street, Marshall, WI 53559 Auburn Ridge, a leader in providing innovative cabinetry and millwork solutions to builders, is seeking a...

Customer Service Representative - Oconomowoc Office

  • Oconomowoc, WI (20 miles from Fort Atkinson, WI)
  • 2 days ago
  • Oconomowoc, WI (20 miles from Fort Atkinson, WI)
  • 2 days ago

Waukesha State Bank - The Bank of Friendly Service, is looking for enthusiastic individuals who are passionate about building relationships with customers, but don't want the grind of retail...

Customer Service Representative (Loan Consultant I)

  • Janesville, WI (17 miles from Fort Atkinson, WI)
  • 3 days ago
  • Janesville, WI (17 miles from Fort Atkinson, WI)
  • 3 days ago

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...

Customer Service Representative (Loan Consultant II)

  • Delavan, WI (19 miles from Fort Atkinson, WI)
  • 3 days ago
  • Delavan, WI (19 miles from Fort Atkinson, WI)
  • 3 days ago

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...

Customer Service SnG

  • Edgerton, WI (14 miles from Fort Atkinson, WI)
  • 3 days ago
  • Edgerton, WI (14 miles from Fort Atkinson, WI)
  • 3 days ago

Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Stop-N-Go 1500 Pay Range: $15.00 to $19.23 Shift: Variable Actual pay will be based on various factors, such...

Customer Service Representative (Water Utility)

  • Janesville, WI (17 miles from Fort Atkinson, WI)
  • 3 days ago
  • Janesville, WI (17 miles from Fort Atkinson, WI)
  • 3 days ago

If so, we want YOU to join our Water Utility Division team at the City of Janesville (CoJ) as a Customer Service Representative (CSR)!...

Store Customer Service Specialist (Shared-Multiple Locations_

  • Oconomowoc, WI (20 miles from Fort Atkinson, WI)
  • 4 days ago
  • Oconomowoc, WI (20 miles from Fort Atkinson, WI)
  • 4 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Returns Customer Service Associate (Part-Time)

  • Stoughton, WI (19 miles from Fort Atkinson, WI)
  • 5 days ago
  • Stoughton, WI (19 miles from Fort Atkinson, WI)
  • 5 days ago

Meeting & Understanding Customers Returns Customer Service Associate (Part-Time) Stoughton, United States Customer Relations Part time Job Description Job ID: 288456 Date posted: 22/04/2025 Why we...

Store Customer Service Specialist

  • Mukwonago, WI (24 miles from Fort Atkinson, WI)
  • 5 days ago
  • Mukwonago, WI (24 miles from Fort Atkinson, WI)
  • 5 days ago

JOB REQUIREMENTS: This position is essential to the success of ourretail stores. Customer Service Specialists work closely with wholesaleand retail customers to determine their needs, answer their...

Part Time Cashier / Customer Service Team Member

  • Delavan, WI (19 miles from Fort Atkinson, WI)
  • 5 days ago
  • Delavan, WI (19 miles from Fort Atkinson, WI)
  • 5 days ago

At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, then Cashiering or Customer Service is for you....

Customer Service Associate

  • Mukwonago, WI (24 miles from Fort Atkinson, WI)
  • 6 days ago
  • Mukwonago, WI (24 miles from Fort Atkinson, WI)
  • 6 days ago

+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...

Member Service Representative

  • Janesville, WI (17 miles from Fort Atkinson, WI)
  • 7 days ago
  • Janesville, WI (17 miles from Fort Atkinson, WI)
  • 7 days ago

JOB REQUIREMENTS: Overview Responds to all incoming correspondence andtelephone inquiries directly related to the position in a professionalmanner consistent with the health system\'s mission....

Customer Service Representative / Project Coordinator

  • Fort Atkinson, WI
  • 8 days ago
  • Fort Atkinson, WI
  • 8 days ago

Responsibilities Interact with customers regularly by phone, email or in person to develop and maintain an excellent relationship. Reviews the purchase requirements for each job; initiates the...

Customer Service Associate - Temporary

  • Mukwonago, WI (24 miles from Fort Atkinson, WI)
  • 9 days ago
  • Mukwonago, WI (24 miles from Fort Atkinson, WI)
  • 9 days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Demographic Data for Fort Atkinson, WI

Moving to Fort Atkinson, WI? Find some basic demographic data about Fort Atkinson, WI below.


Local
National
18,643
470
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Fort Atkinson, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Fort Atkinson, WI offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Fort Atkinson, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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