Customer Service Manager Jobs in Bristol, WI

A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.

Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.

1-15 of 15 Jobs

Customer Sales Account Manager

  • Burlington, WI (13 miles from Bristol, WI)
  • 12 days ago
  • Burlington, WI (13 miles from Bristol, WI)
  • 12 days ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Sales Account Manager

  • Old Mill Creek, IL (10 miles from Bristol, WI)
  • 14 days ago
  • Old Mill Creek, IL (10 miles from Bristol, WI)
  • 14 days ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Full-Time Customer Service Supervisor

  • Kenosha, WI (11 miles from Bristol, WI)
  • 4 days ago
  • Kenosha, WI (11 miles from Bristol, WI)
  • 4 days ago

About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will...

Customer Experience Manager

  • Franklin, WI (23 miles from Bristol, WI)
  • 6 days ago
  • Franklin, WI (23 miles from Bristol, WI)
  • 6 days ago

Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness,...

Customer Service Department Manager

  • Pell Lake, WI (16 miles from Bristol, WI)
  • 8 days ago
  • Pell Lake, WI (16 miles from Bristol, WI)
  • 8 days ago

Minimum Requirements Bachelors degree. 3+ years of customer service management experience. Demonstrated ability to effectively coach and develop a high-performing team....

PT Customer Experience Manager

  • Vernon Hills, IL (22 miles from Bristol, WI)
  • 14 days ago
  • Vernon Hills, IL (22 miles from Bristol, WI)
  • 14 days ago

Store - CHI-VERNON HILLS, IL Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...

Customer Service Coordinator

  • Mundelein, IL (20 miles from Bristol, WI)
  • 15 days ago
  • Mundelein, IL (20 miles from Bristol, WI)
  • 15 days ago

Overview Who we are- Transcat is a dynamic, innovative, growing company that has been recognized as the leading calibration and compliance services provider in North America and beyond. With over...

Customer Service Team Lead - Bilingual

  • Bristol, WI
  • 16 days ago
  • Bristol, WI
  • 16 days ago

Customer Service Team Lead - Bilingual Pay from $28 to $35 per hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary...

Customer Experience Manager

  • Lake Zurich, IL (23 miles from Bristol, WI)
  • 16 days ago
  • Lake Zurich, IL (23 miles from Bristol, WI)
  • 16 days ago

Customer Experience Manager Five Below - 3.3 Lake Zurich, IL Job Details Full-time From $18 an hour 1 day ago Qualifications Management Customer service Mid-level High school diploma or GED...

Customer Experience Manager---Kildeer

  • Kildeer, IL (23 miles from Bristol, WI)
  • 21 days ago
  • Kildeer, IL (23 miles from Bristol, WI)
  • 21 days ago

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...

Customer Service Team Lead

  • Kenosha, WI (11 miles from Bristol, WI)
  • 22 days ago
  • Kenosha, WI (11 miles from Bristol, WI)
  • 22 days ago

Customer Service Team Lead Pay from $28 to $35 per hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer...

Account Manager - NY/NJ

  • Gurnee, IL (12 miles from Bristol, WI)
  • 22 days ago
  • Gurnee, IL (12 miles from Bristol, WI)
  • 22 days ago

Job Title: Account Manager Compensation: $50,000 - $70,000 (based on experience) Position Summary This position is responsible for achieving annual sales targets, exploring new territory...

Software Customer Service Manager

  • Kenosha, WI (11 miles from Bristol, WI)
  • 24 days ago
  • Kenosha, WI (11 miles from Bristol, WI)
  • 24 days ago

Department Overview The Software Customer Service Manager (CSM) position resides in Global Services, within the Video & Software Services Organization....

PT Customer Experience Manager - McHenry

  • McHenry, IL (18 miles from Bristol, WI)
  • 60+ days ago
  • McHenry, IL (18 miles from Bristol, WI)
  • 60+ days ago

Store - CHI-MCHENRY, IL Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...

Customer Experience Manager

  • Vernon Hills, IL (22 miles from Bristol, WI)
  • 90+ days ago
  • Vernon Hills, IL (22 miles from Bristol, WI)
  • 90+ days ago

Store - CHI-VERNON HILLS, ILDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...

Demographic Data for Bristol, WI

Moving to Bristol, WI? Find some basic demographic data about Bristol, WI below.


Local
National
5,950
121
Medium/Sm

Customer Service Manager Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Team Engagement for Customer Service Managers
Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Manager Jobs in Bristol, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Managers in Bristol, WI offer the following education background
Bachelor's Degree
37.9%
High School or GED
20.9%
Associate's Degree
14.2%
Master's Degree
11.9%
Vocational Degree or Certification
11.0%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Managers in Bristol, WI
4-6 years
43.8%
1-2 years
15.7%
2-4 years
15.0%
None
11.8%
10+ years
7.6%
Less than 1 year
4.8%
8-10 years
1.3%
6-8 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Manager Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »