Customer Service Manager Jobs in Marysville, WA
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Bothell, WA (21 miles from Marysville, WA)
- 4 days ago
- Bothell, WA (21 miles from Marysville, WA)
- 4 days ago
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated...
Customer Service Manager, Micro Markets - Everett, WA
- Everett, WA (4 miles from Marysville, WA)
- 5 days ago
- Everett, WA (4 miles from Marysville, WA)
- 5 days ago
Canteen Salary: $80,000 - $85,000 / year Other Forms of Compensation: Yearly Bonus Incentive Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine food, service, and...
Store - SEA-MARYSVILLE, WA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Client Success Manager/ Sales Representative
- Mountlake Terrace, WA (19 miles from Marysville, WA)
- 11 days ago
- Mountlake Terrace, WA (19 miles from Marysville, WA)
- 11 days ago
Who We Are: Mindful Support Services is a mental health organization focused on business-to-business support for independent therapy and psychiatric private practices. For over 12 years, we have...
Director, Customer Service Operations, North America
- Mill Creek, WA (14 miles from Marysville, WA)
- 23 days ago
- Mill Creek, WA (14 miles from Marysville, WA)
- 23 days ago
Title:Director, Customer Service Operations, North America Reports to: Global VP Sales Transformation & Operations Location: Bothell, WA Travel: Up to 20% (domestic and international) About the...
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)
- Woodinville, WA (19 miles from Marysville, WA)
- 30+ days ago
- Woodinville, WA (19 miles from Marysville, WA)
- 30+ days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Mgr Customer Service (Cust Experience Front Ln )
- Everett, WA (4 miles from Marysville, WA)
- 30+ days ago
- Everett, WA (4 miles from Marysville, WA)
- 30+ days ago
Mgr Customer Service (Cust Experience Front Ln ) Snohomish County PUD - 3.7 Everett, WA Job Details Full-time $143,528 - $179,410 a year 20 hours ago Benefits AD&D insurance Paid holidays...
Customer Experience Manager - FT
- Everett, WA (4 miles from Marysville, WA)
- 90+ days ago
- Everett, WA (4 miles from Marysville, WA)
- 90+ days ago
Store - SEA-EVERETT, WA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Demographic Data for Marysville, WA
Moving to Marysville, WA? Find some basic demographic data about Marysville, WA below.
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Salary for Customer Service Manager Jobs in Marysville, WA
Highest Education Level
Customer Service Managers in Marysville, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Documentation
- Coaching
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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