Customer Service Manager Jobs in Falls Church, VA
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- Chantilly, VA (16 miles from Falls Church, VA)
- 2 days ago
Customer Service Manager - SHOPPERS Food ( Maryland Stores - Local 400)
- Forestville, MD (14 miles from Falls Church, VA)
- 2 days ago
Client Service Coordinator - 005020 in Woodbridge, VA
- Woodbridge, VA (17 miles from Falls Church, VA)
- 2 days ago
Full-Time Customer Service Supervisor
- Occoquan, VA (13 miles from Falls Church, VA)
- 1 day ago
FT Manager Customer Service (H)
- Herndon, VA (14 miles from Falls Church, VA)
- 1 day ago
Client Service Coordinator - 005247 in Vienna, VA
- Vienna, VA (4 miles from Falls Church, VA)
- 2 days ago
Customer Service Administrator
- Sterling, VA (17 miles from Falls Church, VA)
- 1 day ago
- Arlington, VA (3 miles from Falls Church, VA)
- 9 hours ago
- Manassas, VA (19 miles from Falls Church, VA)
- 4 hours ago
- Herndon, VA (14 miles from Falls Church, VA)
- 1 day ago
Client Service Coordinator - 001484 in Chantilly, VA
- Chantilly, VA (16 miles from Falls Church, VA)
- 2 days ago
- Rockville, MD (14 miles from Falls Church, VA)
- 8 hours ago
Store Support Supervisor (Customer Service, Front End Support)
- Silver Spring, MD (13 miles from Falls Church, VA)
- 1 day ago
Retirement Client Service Manager-401(k) experience required
- Washington, DC (6 miles from Falls Church, VA)
- 1 day ago
- Manassas, VA (19 miles from Falls Church, VA)
- 1 day ago
Demographic Data for Falls Church, VA
Moving to Falls Church, VA? Find some basic demographic data about Falls Church, VA below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Falls Church, VA
Highest Education Level
- Bachelor's Degree (36.3%)
- High School or GED (22.9%)
- Associate's Degree (13.9%)
- Master's Degree (11.5%)
- Vocational Degree or Certification (11.3%)
- Some College (2.7%)
- Doctorate Degree (0.8%)
- Some High School (0.6%)
Average Work Experience
- 4-6 years (43.8%)
- 1-2 years (15.7%)
- 2-4 years (15.0%)
- None (11.8%)
- 10+ years (7.6%)
- Less than 1 year (4.8%)
- 8-10 years (1.3%)
- 6-8 years (0.2%)
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
= trending- Account Management
- Billing
- Call Center Experience
- Call Center Management
- Claims Management
- Client Services
- Coaching
- Communication Skills
- Complaint Resolution
- Computer Skills
- Conflict Resolution
- Customer Relations
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Success
- Driving
- Employee Retention
- English
- Escalation Management
- Flexibility
- Friendliness
- High School Diploma
- Leadership
- Liaison
- Listening
- Management
- Merchandising
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Multitasking
- Onboarding
- Organization
- Performance Management
- Policy Administration
- Policy Development
- Problem Solving
- Project Coordination
- Public Speaking
- Relationship Management
- Reporting
- Research Skills
- Resolution
- Retail
- Sales
- Scheduling
- Scheduling Appointments
- Software
- Staff Supervision
- Time Management
- Training and Development
- Verbal Communication
- Willingness To Learn
- Written Communication
- Zendesk
Other Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.