Customer Service Manager Jobs in San Antonio, TX
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Job Summary: Disney Direct to Consumer (DTC) includes premium streaming services with Hulu, a premium streaming service that offers premium originals, current season TV, a massive library of hit...
Overview Looking to grow your career at a company that puts its people first? Drees Homes is a family-owned home building company with a passion for making custom homes easy. For over 95 years, we...
Industry/Sector Not Applicable Specialism Microsoft Management Level Director Job Description & Summary A career in our Microsoft Dynamics team will provide the opportunity to help our clients...
Minimum of one year of relevant customer service and/or call center experience is required. Excellent communication skills....
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the...
Make money! Make a Difference! We offer a base salary and a consistent schedule that enables you to have an excellent work-life balance. We also provide an extensive training program on all our...
Job Summary: We are seeking an energetic Customer Service Supervisor. The right person will enjoy a fast-paced environment, is a proactive problem solver, and strives to be an integral part of the...
Store - S.ANT-SAN ANTONIO/CULEBRA RD, TX Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes....
Store - BAN-Bandera, TX Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
What You'll Bring High School Diploma or equivalent Minimum of one year of Customer Service or Call Center experience Bilingual in Spanish Excellent written and oral communication skills Ability to...
Remote WorkWelcome to Vaco - an uncommon company with an empowered culture. At Vaco, we welcome talented malcontents seeking a collaborative environment where creative freedom rings. Entrepreneur and sales...
Job Summary: We are seeking a highly motivated Dealership Customer Service Manager to join our team....
Customer Service Coordinator - Pool
- Schertz, TX (16 miles from San Antonio, TX)
- 12 days ago
- Schertz, TX (16 miles from San Antonio, TX)
- 12 days ago
Description Introduction Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering...
Client Services Coordinator Client Services Coordinator
- San Antonio, TX
- 12 days ago
- San Antonio, TX
- 12 days ago
Client Services Coordinator CBRE 3.2 ( ) San Antonio, TX Why you should apply for a job to CBRE : 67% say the CEO supports gender diversity Ratings are based on anonymous reviews by Fairygodboss...
Description Introduction Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering...
Demographic Data for San Antonio, TX
Moving to San Antonio, TX? Find some basic demographic data about San Antonio, TX below.
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Salary for Customer Service Manager Jobs in San Antonio, TX
Highest Education Level
Customer Service Managers in San Antonio, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Customer Service Management
- Service Standards
- Customer Success
- Call Center Management
- Bank Deposits
- Zendesk
- Courteous
- Client Services
- Customer Retention
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Shipping
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Closing
- Relationship Management
- Account Management
- Friendliness
- Strategy Development
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Customer Relationship Management
- Punctual
- Events
- Driving
- Documentation
- Coaching
- Verbal Communication
- Flexibility
- Reporting
- Collaboration
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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