Customer Service Manager Jobs in Anna, TX
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Customer Service Lead - Part-Time
- Prosper, TX (16 miles from Anna, TX)
- 4 days ago
- Prosper, TX (16 miles from Anna, TX)
- 4 days ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
Assistant Customer Experience Manager
- Celina, TX (12 miles from Anna, TX)
- 4 days ago
- Celina, TX (12 miles from Anna, TX)
- 4 days ago
Brookshire Grocery Company (BGC) is a family business based in Tyler, Texas, and currently operates more than 209 stores in four states - Texas, Louisiana, Arkansas, and Oklahoma - with three...
Customer Experience Manager - Part Time
- Allen, TX (18 miles from Anna, TX)
- 6 days ago
- Allen, TX (18 miles from Anna, TX)
- 6 days ago
Store - DFW-Allen, TX Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Full Time - Customer Experience Manager
- McKinney, TX (11 miles from Anna, TX)
- 6 days ago
- McKinney, TX (11 miles from Anna, TX)
- 6 days ago
Store - DFW-MCKINNEY, TX Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Sponsor Backed Client Success Manager
- Plano, TX (22 miles from Anna, TX)
- 7 days ago
- Plano, TX (22 miles from Anna, TX)
- 7 days ago
Enjoy managing complex client relationships? Blurring the lines between Commercial and Private Banking? This role will meld the two areas and be the primary point of contact with one or more of...
Work From Home - Customer Service Coordinator - Estates
- Plano, TX (22 miles from Anna, TX)
- 11 days ago
- Plano, TX (22 miles from Anna, TX)
- 11 days ago
center experience At least 1 year of experience using Google Suite or Microsoft Office Preferred Qualifications: At least 3 years of customer service or call center experience At least 6 months of...
Remote WorkClient Service Senior Manager Client Service Senior Manager
- Plano, TX (22 miles from Anna, TX)
- 12 days ago
- Plano, TX (22 miles from Anna, TX)
- 12 days ago
Client Service Senior Manager JPMorgan Chase 3.3 ( ) Plano, TX Why you should apply for a job to JPMorgan Chase : Ranked as one of the 61% say women are treated fairly and equally to men 77% say...
- Plano, TX (22 miles from Anna, TX)
- 14 days ago
- Plano, TX (22 miles from Anna, TX)
- 14 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. SUMMARY OF JOB PURPOSE AND...
, service managers, and co-workers Routinely reacts to visual, auditory, and other signals including alarms and instructions, and is required to visually inspect work Ascends/descends with gradual or...
- Plano, TX (22 miles from Anna, TX)
- 17 days ago
- Plano, TX (22 miles from Anna, TX)
- 17 days ago
About Us Founded in 1973, O'Neil Digital Solutions (ODS) is a leading IT consulting firm specializing in the optimization of complex end-to-end business process systems for a multitude of business...
- Plano, TX (22 miles from Anna, TX)
- 17 days ago
- Plano, TX (22 miles from Anna, TX)
- 17 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
- Frisco, TX (21 miles from Anna, TX)
- 20 days ago
- Frisco, TX (21 miles from Anna, TX)
- 20 days ago
HITRUSTs Customer Success Manager is our customers primary connection to our products, services, and programs. The role goes beyond traditional CSM activity. A HITRUST CSM is expected to take a...
- Tom Bean, TX (12 miles from Anna, TX)
- 20 days ago
- Tom Bean, TX (12 miles from Anna, TX)
- 20 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Customer Service Team Lead - Bilingual
- Lavon, TX (23 miles from Anna, TX)
- 24 days ago
- Lavon, TX (23 miles from Anna, TX)
- 24 days ago
Customer Service Team Lead - Bilingual Pay from $28 to $35 per hour with significant growth and earning potential! Texas Branch 2600 Rental Car Drive, DFW Airport, TX 75261 Leading the way with...
Customer Service Supervisor - Westwood
- Plano, TX (22 miles from Anna, TX)
- 24 days ago
- Plano, TX (22 miles from Anna, TX)
- 24 days ago
Westwood Insurance Agency is one of the largest personal lines agencies in the US. Since 1952, we've helped more than a million customers protect what matters most. Licensed in all 50 states,...
Demographic Data for Anna, TX
Moving to Anna, TX? Find some basic demographic data about Anna, TX below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Anna, TX
Highest Education Level
Customer Service Managers in Anna, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Customer Service Management
- Service Standards
- Customer Success
- Call Center Management
- Bank Deposits
- Zendesk
- Courteous
- Client Services
- Customer Retention
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Shipping
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Closing
- Relationship Management
- Account Management
- Friendliness
- Strategy Development
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Customer Relationship Management
- Punctual
- Events
- Driving
- Documentation
- Coaching
- Verbal Communication
- Flexibility
- Reporting
- Collaboration
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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