Customer Service Manager Jobs in Memphis, TN
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Other Forms of Compensation: Yearly Bonus Opportunity Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading...
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...
Supply Chain & Customer Service Coordinator
- Collierville, TN (22 miles from Memphis, TN)
- 3 days ago
- Collierville, TN (22 miles from Memphis, TN)
- 3 days ago
Check us out here! About Us: Serving the packaging and promotional industry for over sixty years, CCL is the global supply chain leader of innovative premium packaging, promotional vehicles and...
- Collierville, TN (22 miles from Memphis, TN)
- 3 days ago
- Collierville, TN (22 miles from Memphis, TN)
- 3 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...
Customer Service Coordinator II
- Southaven, MS (13 miles from Memphis, TN)
- 5 days ago
- Southaven, MS (13 miles from Memphis, TN)
- 5 days ago
Customer Service Coordinator II Job ID: 31702 Job Category: Administrative Non Clinical Support Work Schedule: Days Department: Memphis Lung Facility: Memphis Lung Location: Southaven, MS Overview...
- Germantown, TN (15 miles from Memphis, TN)
- 5 days ago
- Germantown, TN (15 miles from Memphis, TN)
- 5 days ago
Overview Job Summary Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and...
Customer Service Coordinator Job ID: 31037 Job Category: Administrative Non Clinical Support Work Schedule: Days Department: BMG Metro Memphis Facility: BMG Clinics Location: Memphis, TN Overview...
Coordinator-Customer Service II
- Southaven, MS (13 miles from Memphis, TN)
- 7 days ago
- Southaven, MS (13 miles from Memphis, TN)
- 7 days ago
Coordinator-Customer Service II Job ID: 31179 Job Category: Administrative Non Clinical Support Work Schedule: Days Department: Memphis Lung Facility: Memphis Lung Location: Southaven, MS Overview...
Coordinator-Customer Service Job ID: 31096 Job Category: Administrative Non Clinical Support Work Schedule: Days Department: BMG Metro Memphis Facility: BMG Clinics Location: Memphis, TN Overview...
Location: On site at location listed in job posting. Summary First Horizon Bank – Correspondent Banking is a leading provider of specialty services for depository institutions (i.e., banks and...
Store - MPHS-BARTLETT/WOLFCHASE, TNDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes....
Overview Coordinator-Customer Service II Job Code: 20529 FLSA Status: Job Family: ADMIN SUPPORT Job Description Title: Coordinator-Customer Service II Job Summary The Coordinator-Customer Service...
Retail Customer Service Supervisor
- Collierville, TN (22 miles from Memphis, TN)
- 22 days ago
- Collierville, TN (22 miles from Memphis, TN)
- 22 days ago
PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed...
Our Company PharMerica Overview As a critical member of a dynamic, growing pharmaceutical services company, you will be vital in the companys success! The Account Manager of Client Services...
This position will report to the Customer Service Manager....
Demographic Data for Memphis, TN
Moving to Memphis, TN? Find some basic demographic data about Memphis, TN below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Memphis, TN
Highest Education Level
Customer Service Managers in Memphis, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Retention
- Shipping
- Cash Management
- Customer Satisfaction
- Merchandising
- Performance Management
- Onboarding
- Cashier Skills
- Customer Relations
- Relationship Management
- Strategy Development
- Closing
- Telephone Skills
- Friendliness
- Customer Relationship Management
- High School Diploma
- Account Management
- Retail
- Process Improvement
- Verbal Communication
- Driving
- Written Communication
- Flexibility
- Documentation
- Events
- Mentoring
- Collaboration
- Spanish
- Multitasking
- Coaching
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
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