Customer Service Manager Jobs in Memphis, TN
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Customer Service Coordinator Job ID: 32982 Job Category: Administrative Non Clinical Support Work Type: Full Time Work Schedule: Days Department: GI Specialist Facility: GI Specialist Location:...
Our Company PharMerica Overview As a critical member of a dynamic, growing pharmaceutical services company, you will be vital in the company's success! The Account Manager of Client Services...
POSITION SUMMARY: The Associate Account Manager is responsible for proactively maintaining and retaining relationships with existing customers for permanent commercial and industrial waste...
Remote WorkCrafco, Inc. is seeking a Customer Support / Team Lead at our supply center in Memphis, TN. Crafco Supply Centers are retail and manufacturing stores that make and sell pavement preservation...
Customer Service Coordinator II Job ID: 33210 Job Category: Administrative Non Clinical Support Work Type: Full Time Work Schedule: Days Department: BMG Metro Memphis Facility: BMG Clinics...
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Country USA State Tennessee City Memphis Descriptions & requirements About the role: As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter...
The Associate Account Manager is responsible for proactively maintaining and retaining relationships with existing customers for permanent commercial and industrial waste services in an assigned...
About Rotech Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help...
Coordinator-Customer Service -Memphis Hospitalists Job ID: 32109 Job Category: Administrative Non Clinical Support Work Type: Full Time Work Schedule: Days Department: BMG Metro Memphis Facility:...
Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. More than 11,000 of the industrys brightest...
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)
- Memphis, TN
- 45+ days ago
- Memphis, TN
- 45+ days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...
- Collierville, TN (22 miles from Memphis, TN)
- 60+ days ago
- Collierville, TN (22 miles from Memphis, TN)
- 60+ days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...
Coordinator-Customer Service Job ID: 31096 Job Category: Administrative Non Clinical Support Work Schedule: Days Department: BMG Metro Memphis Facility: BMG Clinics Location: Memphis, TN Overview...
Demographic Data for Memphis, TN
Moving to Memphis, TN? Find some basic demographic data about Memphis, TN below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Memphis, TN
Highest Education Level
Customer Service Managers in Memphis, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Resolution
- Cash Management
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Driving
- Punctual
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Coaching
- Bachelor's Degree
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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