Customer Service Representative Jobs in Memphis, TN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Distribution Center Customer Service Representative
- WAI Global
- Southaven, MS (13 miles from Memphis, TN)
- 12 days ago
- WAI Global
- Southaven, MS (13 miles from Memphis, TN)
- 12 days ago
Description WAI is excited to announce that we're expanding our team and seeking a dedicated Distribution Center Customer Service Representative to help us continue our commitment to excellence....
At GE Appliances, a Haier company, we come together to make good things, for life. As the fastest-growing appliance company in the U.S., were powered by creators, thinkers and makers who believe...
Remote WorkWould you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Memphis site is looking for a new Air Logistics Customer Care...
Company Description Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose...
Remote WorkCustomer Service Representative - Work From Home (Bartlett, TN)
- Bartlett, TN (15 miles from Memphis, TN)
- 1 day ago
- Bartlett, TN (15 miles from Memphis, TN)
- 1 day ago
At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading...
Remote Work- Collierville, TN (22 miles from Memphis, TN)
- 1 day ago
- Collierville, TN (22 miles from Memphis, TN)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Cordova Safety Products, a division of Bunzl, is seeking a Customer Service Representative for our location in Memphis....
Red Dot Corporation, the leading producer of premium mobile HVAC units and components for heavy-duty commercial and military vehicles, is recruiting for the following position: Reports to: CSR AM...
Customer Service Representative
- Collierville, TN (22 miles from Memphis, TN)
- 3 days ago
- Collierville, TN (22 miles from Memphis, TN)
- 3 days ago
Check us out here! About Us: Serving the packaging and promotional industry for over sixty years, CCL is the global supply chain leader of innovative premium packaging, promotional vehicles and...
Customer Service Associate Job
- Arlington, TN (21 miles from Memphis, TN)
- 3 days ago
- Arlington, TN (21 miles from Memphis, TN)
- 3 days ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 9809...
Customer Service Associate - Temporary
- Hernando, MS (24 miles from Memphis, TN)
- 3 days ago
- Hernando, MS (24 miles from Memphis, TN)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
team as a Customer Service Representative....
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Customer Service & Retail Front Desk Associate - Store #157 - 1945 Union Ave
- Memphis, TN
- 5 days ago
- Memphis, TN
- 5 days ago
Prior phone or call center experience is a plus! or more in markets with a higher cost of living #LI-DNI #DBHVOL...
Demographic Data for Memphis, TN
Moving to Memphis, TN? Find some basic demographic data about Memphis, TN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Memphis, TN
Highest Education Level
Customer Service Representatives in Memphis, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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