Customer Service Manager Jobs in Ashland City, TN
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Director Client Services Workers Compensation
- Sedgwick
- Nashville, TN (18 miles from Ashland City, TN)
- 13 hours ago
- Nashville, TN (18 miles from Ashland City, TN)
- 13 hours ago
By joining Sedgwick, you'll be part of something truly meaningful. Its what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your...
In PersonSenior Customer Relations Manager - Strategic Access Support Team - Remote
- Vanderbilt Health
- Nashville, TN (18 miles from Ashland City, TN)
- 1 day ago
- Nashville, TN (18 miles from Ashland City, TN)
- 1 day ago
Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals...
RemoteFT Assistant Manager Customer Service
- Food Lion
- Ashland City, TN
- 2 days ago
- Ashland City, TN
- 2 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 504649 Address: USA-TN-Ashland City-314 Frey Street Store Code: Store 00693 Front End (7214054) Food Lion has been providing an easy,...
In PersonDirector, Client Services (Dry Grocery/Foods)
- Daymon
- Nashville, TN (18 miles from Ashland City, TN)
- 2 days ago
- Nashville, TN (18 miles from Ashland City, TN)
- 2 days ago
Summary At our Company, we grow People, Brands, and Businesses! We are seeking a highly dynamic Director, Client Services (Dry Grocery/Foods)to be responsible for the development and execution of...
In PersonFT Manager Customer Service (H)
- Food Lion
- Nashville, TN (18 miles from Ashland City, TN)
- 4 days ago
- Nashville, TN (18 miles from Ashland City, TN)
- 4 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 504179 Address: USA-TN-Nashville-3636 Bell Rd Store Code: Store 01617 Front End (7227611) Food Lion has been providing an easy, fresh...
In PersonSr. Director, Client Services: Pet/Paper/Non-Foods
- Daymon
- Nashville, TN (18 miles from Ashland City, TN)
- 6 days ago
- Nashville, TN (18 miles from Ashland City, TN)
- 6 days ago
Summary Senior Director, Client Services - Pet/Paper/Non-Foods At our Company, we grow People, Brands, and Businesses! We are seeking a highly dynamic Senior Director of Client Services to be...
In Person- Oracle
- Nashville, TN (18 miles from Ashland City, TN)
- 6 days ago
- Nashville, TN (18 miles from Ashland City, TN)
- 6 days ago
U.S. citizenship required due to client contracts. Position must be performed on U.S. soil. Ability to obtain the appropriate government security clearance is required. Preferred Hub Locations...
In PersonClient Service Manager Trainee - Achieve July 2026
- Gallagher
- Nashville, TN (18 miles from Ashland City, TN)
- 7 days ago
- Nashville, TN (18 miles from Ashland City, TN)
- 7 days ago
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our...
Hybrid- Billtrust
- Nashville, TN (18 miles from Ashland City, TN)
- 14 days ago
- Nashville, TN (18 miles from Ashland City, TN)
- 14 days ago
Who We Are Finance leaders choose Billtrust to get paid faster, control costs, and maximize customer satisfaction. As the leader in B2B accounts receivable workflow and payment software, we...
In Person- Wawa
- Nashville, TN (18 miles from Ashland City, TN)
- 14 days ago
- Nashville, TN (18 miles from Ashland City, TN)
- 14 days ago
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. Youll work side-by-side with peer supervisors and store leaders to deliver...
In PersonWest Nashville Customer Experience Manager
- Michaels Stores
- Nashville, TN (18 miles from Ashland City, TN)
- 14 days ago
- Nashville, TN (18 miles from Ashland City, TN)
- 14 days ago
Store - NAS-NASHVILLE WEST, TN Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
In PersonCustomer Service Coordinator - Regional Operations
- WinnCompanies
- Nashville, TN (18 miles from Ashland City, TN)
- 20 days ago
- Nashville, TN (18 miles from Ashland City, TN)
- 20 days ago
center experience Proficiency in YARDI or other similar industry software Military understanding Our Benefits: Regular full-time US employees are eligible to participate in the following benefits:...
In Person- Whole Foods Market
- Nashville, TN (18 miles from Ashland City, TN)
- 24 days ago
- Nashville, TN (18 miles from Ashland City, TN)
- 24 days ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
In PersonFull-Time Customer Service Supervisor
- Kohls Illinois, Inc.
- Nashville, TN (18 miles from Ashland City, TN)
- 26 days ago
- Nashville, TN (18 miles from Ashland City, TN)
- 26 days ago
About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will...
In Person Full Time- The Bailey Company
- Nashville, TN (18 miles from Ashland City, TN)
- 30+ days ago
- Nashville, TN (18 miles from Ashland City, TN)
- 30+ days ago
Job Type Full-time Description Step into a vital role at the heart of our service operations. As a Customer Care Coordinator, youll be assigned to a dedicated pod of technicians and a specific...
In PersonDemographic Data for Ashland City, TN
Moving to Ashland City, TN? Find some basic demographic data about Ashland City, TN below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Ashland City, TN
Highest Education Level
Customer Service Managers in Ashland City, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Customer Service Management
- Escalation Management
- Service Standards
- Order Entry
- Order Processing
- Zendesk
- Customer Success
- Customer Retention
- Resolution
- Client Services
- Complaint Resolution
- Shipping
- Merchandising
- Performance Management
- Customer Satisfaction
- Onboarding
- Cashier Skills
- Reimbursement
- Relationship Management
- Closing
- Strategy Development
- Retail
- Salesforce
- Account Management
- Friendliness
- High School Diploma
- Conflict Resolution
- Customer Relations
- Events
- Driving
- Process Improvement
- Telephone Skills
- Coaching
- Documentation
- English
- Punctual
- Spanish
- Inventory Management
- Policy Development
- Reporting
- Multitasking
- Collaboration
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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