Customer Service Representative Jobs in Ashland City, TN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 127 Jobs

Customer Service Representative

Patton Logistics, Inc.
Brentwood, TN (23 miles from Ashland City, TN)
1 day ago

Patton Logistics, Inc.
Brentwood, TN (23 miles from Ashland City, TN)
1 day ago

As part of the Patton Logistics family of entities, our team at Route Consultant Purchasing Alliance (RCPA) is looking for a proactive and detail-oriented Customer Service Representative....

Customer Service Representative

Nashville, TN (18 miles from Ashland City, TN)
4 hours ago

Nashville, TN (18 miles from Ashland City, TN)
4 hours ago

Must be local to Nashville TN to apply Location: Nashville TN Monday-Friday 8am-5pm or 9am-6pm $18.00 per hour Currently seeking Customer Service representatives seeking a company to grow with, a career...

Japanese Customer Service Senior Representative Remote

Nashville, TN (18 miles from Ashland City, TN)
10 hours ago

Nashville, TN (18 miles from Ashland City, TN)
10 hours ago

. + 1+ years of customer service experience analyzing and solving customer problems required, call center experience a PLUS Intermediate proficiency in Microsoft Office Suite; high level capacity to...

Remote Work

Lead Director, Meritain Customer Service

Nashville, TN (18 miles from Ashland City, TN)
10 hours ago

Nashville, TN (18 miles from Ashland City, TN)
10 hours ago

center experience, with a proven track record of developing and executing customer service strategies that improve customer satisfaction and operational efficiency. 5 + years' management and leadership...

Logistics Customer Service Delivery Driver- Part-Time

Nashville, TN (18 miles from Ashland City, TN)
14 hours ago

Nashville, TN (18 miles from Ashland City, TN)
14 hours ago

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...

Inbound Customer Service Agent-Bodewell (Remote)

Nashville, TN (18 miles from Ashland City, TN)
18 hours ago

Nashville, TN (18 miles from Ashland City, TN)
18 hours ago

At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who...

Remote Work

Customer Service Representative-Weekday

Clarksville, TN (21 miles from Ashland City, TN)
1 day ago

Clarksville, TN (21 miles from Ashland City, TN)
1 day ago

Express Employment Professionals of Clarksville is currently seeking reliable and experienced candidates for a Customer Service Receptionist position with an Answering Service Company located in...

Customer Service Senior Representative Remote

Nashville, TN (18 miles from Ashland City, TN)
1 day ago

Nashville, TN (18 miles from Ashland City, TN)
1 day ago

Call center experience preferred....

Remote Work

Customer Service Representative

Nashville, TN (18 miles from Ashland City, TN)
1 day ago

Nashville, TN (18 miles from Ashland City, TN)
1 day ago

Role/Responsibilities/Project: We are seeking a detail-oriented and customer-focused Customer Service Representative with a minimum of 3 years of experience in customer service....

Customer Service Representative

Kingston Springs, TN (14 miles from Ashland City, TN)
1 day ago

Kingston Springs, TN (14 miles from Ashland City, TN)
1 day ago

Customer Service Representative Location: Kingston Springs, TN (On-Site) Status: Full-Time, Hourly Non-Exempt Why Join First Financial Bank?...

Senior Representative, Customer Service Operations

Nashville, TN (18 miles from Ashland City, TN)
2 days ago

Nashville, TN (18 miles from Ashland City, TN)
2 days ago

What Customer Service Operations contributes to Cardinal Health Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration,...

Sr Customer Service Representative

Nashville, TN (18 miles from Ashland City, TN)
2 days ago

Nashville, TN (18 miles from Ashland City, TN)
2 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Care Specialist

Nashville, TN (18 miles from Ashland City, TN)
2 days ago

Nashville, TN (18 miles from Ashland City, TN)
2 days ago

ABOUT THE ROLE The Customer Care Improvement Specialist will manage all aspects of the Order-to-Cash process/Customer Order Management. The Specialist will support goals and objectives to ensure...

Customer Service Operator

Nashville, TN (18 miles from Ashland City, TN)
2 days ago

Nashville, TN (18 miles from Ashland City, TN)
2 days ago

Tennessee Oncology, one of the nation's largest, community-based cancer care specialists, is home to one of the leading clinical trial networks in the country. Established 1976 in Nashville,...

Software Development Engineer II- Amazon Customer Service, Amazon Customer Service

Nashville, TN (18 miles from Ashland City, TN)
2 days ago

Nashville, TN (18 miles from Ashland City, TN)
2 days ago

About the Role Amazon Customer Service Technology is seeking talented Software Development Engineers who are passionate about creating customer-obsessed solutions that impact millions of customers...

View all 127 jobs

Demographic Data for Ashland City, TN

Moving to Ashland City, TN? Find some basic demographic data about Ashland City, TN below.

Median Age

Average Household Income

Home Value vs Household Income in Ashland City, TN

Local

National

Total Population

18,761

Number of Businesses

276

City Size

Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Omnichannel for Customer Service

With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Ashland City, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Ashland City, TN offer the following education background

Bachelor's Degree

30.9%

High School or GED

27.3%

Associate's Degree

16.1%

Vocational Degree or Certification

13.0%

Master's Degree

7.9%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Ashland City, TN

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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