Customer Service Manager Jobs in South Carolina
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
Division Manager Customer Care - Charleston, SC
- North Charleston, SC
- 3 hours ago
- North Charleston, SC
- 3 hours ago
JOB SUMMARY The Division Manager Customer Care is responsible for the operation and results of the customer experience within the division. Administers quality control/process improvement programs...
Division Manager Customer Care - Charleston, SC
- Charleston, SC
- 11 hours ago
- Charleston, SC
- 11 hours ago
JOB SUMMARY The Division Manager Customer Care is responsible for the operation and results of the customer experience within the division. Administers quality control/process improvement programs...
Category/Area of Expertise: Retail Operations Job Requisition: 438233 Address: USA-SC-Myrtle Beach-1241 38Th Avenue N Store Code: Store 02240 Front End (7231927) Food Lion has been providing an...
Airport Customer Service Supervisor (Breeze) - MYR
- Myrtle Beach, SC
- 1 day ago
- Myrtle Beach, SC
- 1 day ago
General information Job Title Airport Customer Service Supervisor (Breeze) - MYR Date Friday, April 18, 2025 State South Carolina City Myrtle Beach Base Pay Rate: $ 19.00 Full/Part Time Full Time...
Personal Lines Account Manager/CSR. Job in Charleston Gr8Jobs
- Charleston, SC
- 1 day ago
- Charleston, SC
- 1 day ago
A Personal Lines Account Manager assists in the production, support and retention of personal insurance accounts. In addition to providing exceptional customer service, additional responsibilities...
Customer Success Manager USA - Charleston, SC Employee Referrals RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care....
Customer Success Manager | Customer Success | USA (Local to Office)| Hybrid RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest,...
Insight Global is actively working with one of the nation's top residential builders to identify a Customer Care / Warranty Manager for the Columbia, SC market. This individual will be responsible...
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and...
PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed...
Customer Service Coordinator - Bilingual (Mandarin)
- Fountain Inn, SC
- 3 days ago
- Fountain Inn, SC
- 3 days ago
About the role: As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter expert in a specific mode of transportation (ex. Full-truckload,...
Customer Service Coordinator - Bilingual (Mandarin)
- Greenville, SC
- 3 days ago
- Greenville, SC
- 3 days ago
Country USA State South Carolina City Greenville Descriptions & requirements About the role: As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject...
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and...
Demographic Data for South Carolina
Moving to South Carolina? Find some basic demographic data about South Carolina below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in South Carolina
Highest Education Level
Customer Service Managers in South Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Call Center Management
- Bank Deposits
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Resolution
- Cash Management
- Shipping
- Customer Satisfaction
- Invoicing
- Performance Management
- Merchandising
- Onboarding
- Cashier Skills
- Customer Relations
- Relationship Management
- Strategy Development
- Closing
- Telephone Skills
- Retail
- Process Improvement
- Friendliness
- High School Diploma
- Account Management
- Customer Relationship Management
- Driving
- Punctual
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Coaching
- Documentation
- English
- Multitasking
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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