Customer Service Manager Jobs in South Carolina
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Become part of the excitement. As an Area Manager - Customer Service, you will assist the Branch Manager in managing all resources within the branch and overseeing the execution of Company...
In PersonManager, Customer Support - YourCause The opportunity YourCause from Blackbaud supports some of the world's leading companies in managing their corporate impact programs. Customer Support plays an...
Remote- University of South Carolina
- Columbia, SC
- 1 day ago
- Columbia, SC
- 1 day ago
Posting Summary Logo: Posting Number: STA00394PO26 Job Family: Enrollment Management Job Function: Student Services USC Market Title: Student Services Program Coordinator Link to USC Market Title:...
In PersonIntroduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our...
In PersonCustomer Service Coordinator - Credit Bureau
- Global Lending Services
- Greenville, SC
- 2 days ago
- Greenville, SC
- 2 days ago
Why GLS? Purpose : Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, ones family, and the needs of others. Through...
In PersonCustomer Care Coordinator - Order Experience I
- United Seating & Mobility
- Charleston, SC
- 3 days ago
- Charleston, SC
- 3 days ago
By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically...
In PersonBilingual Customer Service Professional
- Kelly Services
- Columbia, SC
- 4 days ago
- Columbia, SC
- 4 days ago
Bilingual Customer Service Professional Apply Now Applied To save a job sign in or get started Job ID: 10242413 Posted today Back Columbia, SC, US Office High School or equivalent Full Time,...
In PersonClient Service Manager (Captives)
- Marsh & McLennan Companies, Inc.
- Charleston, SC
- 4 days ago
- Charleston, SC
- 4 days ago
We are seeking a talented individual to join our Captives team at Marsh as a Client Service Manager. This role can be based in any US office location. This position is responsible for the daily...
HybridCategory/Area of Expertise: Retail Operations Job Requisition: 504057 Address: USA-SC-Greenville-6 K Mart Plaza Store Code: Store 02842 Front End (7238083) Food Lion has been providing an easy,...
In PersonStore - CLEMSON, SC Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
In Person- Arthur J Gallagher & Co.
- Charleston, SC
- 5 days ago
- Charleston, SC
- 5 days ago
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our...
In Person- Arthur J Gallagher & Co.
- Charleston, SC
- 5 days ago
- Charleston, SC
- 5 days ago
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our...
In PersonFinding a job that fits your lifestyle isn’t always easy. That’s where Kelly® comes in. We’re seeking a Bilingual Customer Service Advocate II to work at a leading...
In PersonThe Customer Service Manager builds positive, interactive relationships with McLanes customers from the restaurant level to the corporate home office....
In PersonCustomer Service Lead - Part-Time
- Burlington Coat Factory Corporation
- Fort Mill, SC
- 6 days ago
- Fort Mill, SC
- 6 days ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
In Person Part TimeDemographic Data for South Carolina
Moving to South Carolina? Find some basic demographic data about South Carolina below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in South Carolina
Highest Education Level
Customer Service Managers in South Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Customer Service Management
- Escalation Management
- Service Standards
- Order Entry
- Order Processing
- Zendesk
- Customer Success
- Customer Retention
- Resolution
- Client Services
- Complaint Resolution
- Shipping
- Merchandising
- Performance Management
- Customer Satisfaction
- Onboarding
- Cashier Skills
- Reimbursement
- Relationship Management
- Closing
- Strategy Development
- Retail
- Salesforce
- Account Management
- Friendliness
- High School Diploma
- Conflict Resolution
- Customer Relations
- Events
- Driving
- Process Improvement
- Telephone Skills
- Coaching
- Documentation
- English
- Punctual
- Spanish
- Inventory Management
- Policy Development
- Reporting
- Multitasking
- Collaboration
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
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