Customer Service Manager Jobs in South Carolina
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Mount Pleasant, SC
- 1 day ago
- Mount Pleasant, SC
- 1 day ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
Customer Experience Manager - Victoria's Secret - Columbiana Centre - Columbia, SC
- Columbia, SC
- 1 day ago
- Columbia, SC
- 1 day ago
A Victoria’s Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store...
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
Opening Statement Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the...
Store - GREENVILLE, SC Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Turn on your Island Charm... Latitude Margaritaville Hilton Head is looking for a Part-Time Customer Service Coordinator to join our team! Purpose: The Latitude Customer Service Coordinator...
Technical Account Manager - Ansible Automation Platform
- Columbia, SC
- 4 days ago
- Columbia, SC
- 4 days ago
About The Job Red Hat's Technical Services team is looking for an enterprise-level engineer with a background in enterprise automation technologies to join us remotely in the Southeastern U.S. In...
Remote WorkTechnical Account Manager - OpenShift Container Platform
- Columbia, SC
- 4 days ago
- Columbia, SC
- 4 days ago
About The Job Red Hat's Technical Services team is looking for an enterprise-level engineer to join us remotely as an OpenShift Technical Account Manager (TAM) in the Southeastern U.S. In this...
Remote WorkBachelors Degree. 2-years of claims processing or call center experience. Our comprehensive benefits package includes the following. We offer our employees great benefits and rewards....
Apply Now Description Interim HealthCare, a leading home health organization and 7 x Top Workplace in South Carolina, has an immediate opening for a Client Services Manager for our Personal Care...
Our Company All Ways Caring HomeCare Overview Who we are looking for: The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall...
Job Details Job Location : King and Columbus - CHARLESTON, SC Position Type : Full Time Salary Range : Undisclosed Description King & Columbus, a sister-company to The Post and Courier and a...
Customer Service Supervisor/Human Resources Recruitment Coordinator
- Greenville, SC
- 7 days ago
- Greenville, SC
- 7 days ago
Our Company All Ways Caring HomeCare Overview The Customer Service Supervisor/HR Designee (CSS/HR) is responsible for coordinating quality care and customer service to our valued clients by...
- Charleston, SC
- 8 days ago
- Charleston, SC
- 8 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service,...
Demographic Data for South Carolina
Moving to South Carolina? Find some basic demographic data about South Carolina below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in South Carolina
Highest Education Level
Customer Service Managers in South Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Expense Control
- Call Center Experience
- Service Standards
- Escalation Management
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Customer Retention
- Shipping
- Resolution
- Customer Satisfaction
- Merchandising
- Cash Management
- Performance Management
- Onboarding
- Relationship Management
- Cashier Skills
- Customer Relations
- Closing
- Retail
- Salesforce
- Friendliness
- Telephone Skills
- Conflict Resolution
- High School Diploma
- Account Management
- Process Improvement
- Customer Relationship Management
- Driving
- Written Communication
- Events
- Documentation
- Spanish
- Multitasking
- Coaching
- Collaboration
- Sales
- Reporting
- Team Building
- English
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
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