Customer Service Manager Jobs in South Carolina
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
What You Bring: 5+ years of experience in inside sales, call center management, or customer operations-including 2+ years of team leadership....
Minimum of one year of relevant customer service and/or call center experience is required. Excellent communication skills....
Position Summary: The Customer Service Lead is responsible for upholding and embodying the Earth Fare Customer Service standards at all times to ensure that every customer has the best shopping...
- Mount Pleasant, SC
- 1 day ago
- Mount Pleasant, SC
- 1 day ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
Company Description About A Place for Mom A Place for Mom is the leading online resource connecting families searching for senior care with a team of expert advisors providing insight-driven,...
Remote WorkJob Seekers can review the Job Applicant Privacy Policy by clicking here ( ). Job Description : Summary JOB DESCRIPTION START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE At Ryder, our most...
Minimum of one year of relevant customer service and/or call center experience is required. Excellent communication skills....
The Director is responsible for leading and overseeing the Customer Service division within the Revenue Service Center, along with developing a high-performance team in a centralized business...
Remote WorkConduct in-person homeowner assessments on an as needed basis. Determine if corrective work order is needed. Lead root-cause analysis. Schedule, organize, and execute service work through vendors...
Benefits: Medical We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs. Vision The...
Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference...
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the...
Salary: $60,000 - $65,000 / year Other Forms of Compensation: Yearly Bonus Incentive Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine food, service, and...
.** **Job Summary** The Supervisor, Customer Service Management directly supervises staff that are performing customer service and enrollment activities as well as Reimbursement Staff performing benefit...
Remote WorkCompany: Marsh Description: We are seeking a talented individual to join our Captives team at Marsh as a Client Service Manager - Accounting. This role can be based in any US office location. This...
Demographic Data for South Carolina
Moving to South Carolina? Find some basic demographic data about South Carolina below.
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Title Synonyms
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Salary for Customer Service Manager Jobs in South Carolina
Highest Education Level
Customer Service Managers in South Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Retention
- Shipping
- Cash Management
- Customer Satisfaction
- Merchandising
- Performance Management
- Onboarding
- Cashier Skills
- Customer Relations
- Relationship Management
- Strategy Development
- Closing
- Telephone Skills
- Friendliness
- Customer Relationship Management
- Listening
- High School Diploma
- Account Management
- Retail
- Process Improvement
- Verbal Communication
- Driving
- Written Communication
- Flexibility
- Documentation
- Events
- Mentoring
- Collaboration
- Spanish
- Multitasking
- Coaching
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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