Customer Service Manager Jobs in South Carolina
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Category/Area of Expertise: Retail Operations Job Requisition: 440847 Address: USA-SC-Rock Hill-2260 Cross Pointe Drive Store Code: Store 01590 Front End (7226956) Food Lion has been providing an...
Airport Customer Service Supervisor- CHS Breeze
- Charleston, SC
- 9 hours ago
- Charleston, SC
- 9 hours ago
General information Job Title Airport Customer Service Supervisor- CHS Breeze Date Monday, June 30, 2025 Entity Unifi Aviation, LLC State South Carolina City Charleston Base Pay Rate: $ 21.00...
Customer Care Coordinator - Sales Department
- Fountain Inn, SC
- 17 hours ago
- Fountain Inn, SC
- 17 hours ago
Stueken, LLC Customer Care Coordinator - Sales Department Sign in to apply Fountain Inn, SC Sign in to apply 1st shift position 8:00am-4:30pm Job Description/ Key Responsibilities Primary...
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Location: Gaffney - Store 15: 1627 W. Floyd Baker Blvd. Gaffney SC 29340 Requirements Ideal candidates will possess interpersonal and communication skills which will allow them to provide...
Eaton's Assemblies and Residential Solutions group (ARS) division is seeking a SCM Planning & Customer Service Manager to join their Supply Chain team....
PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed...
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service,...
BAYADA Home Health Care has an immediate opening for Client Services Manager in Greenville, SC! If you are looking for an exciting career opportunity in a growing industry, a Client Services...
Overview The Customer Service Manager plays a key role in supporting the sales team and ensuring a positive customer experience....
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Store - Florence, SC Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
About the role: As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter expert in a specific mode of transportation (ex. Full-truckload,...
Country USA State South Carolina City Greenville Descriptions & requirements About the role: As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject...
Demographic Data for South Carolina
Moving to South Carolina? Find some basic demographic data about South Carolina below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in South Carolina
Highest Education Level
Customer Service Managers in South Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Coaching
- Bachelor's Degree
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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