Customer Service Manager Jobs in South Carolina

A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.

Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.

1-15 of 74 Jobs

Client Service Manager

  • Greenville, SC
  • 60+ days ago
  • Greenville, SC
  • 60+ days ago

Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...

Division Manager Customer Care - Charleston, SC

  • North Charleston, SC
  • 3 hours ago
  • North Charleston, SC
  • 3 hours ago

JOB SUMMARY The Division Manager Customer Care is responsible for the operation and results of the customer experience within the division. Administers quality control/process improvement programs...

Division Manager Customer Care - Charleston, SC

  • Charleston, SC
  • 11 hours ago
  • Charleston, SC
  • 11 hours ago

JOB SUMMARY The Division Manager Customer Care is responsible for the operation and results of the customer experience within the division. Administers quality control/process improvement programs...

FT Assistant Manager Customer Service

  • Myrtle Beach, SC
  • 21 hours ago
  • Myrtle Beach, SC
  • 21 hours ago

Category/Area of Expertise: Retail Operations Job Requisition: 438233 Address: USA-SC-Myrtle Beach-1241 38Th Avenue N Store Code: Store 02240 Front End (7231927) Food Lion has been providing an...

Airport Customer Service Supervisor (Breeze) - MYR

  • Myrtle Beach, SC
  • 1 day ago
  • Myrtle Beach, SC
  • 1 day ago

General information Job Title Airport Customer Service Supervisor (Breeze) - MYR Date Friday, April 18, 2025 State South Carolina City Myrtle Beach Base Pay Rate: $ 19.00 Full/Part Time Full Time...

Personal Lines Account Manager/CSR. Job in Charleston Gr8Jobs

  • Charleston, SC
  • 1 day ago
  • Charleston, SC
  • 1 day ago

A Personal Lines Account Manager assists in the production, support and retention of personal insurance accounts. In addition to providing exceptional customer service, additional responsibilities...

Customer Success Manager

  • Charleston, SC
  • 1 day ago
  • Charleston, SC
  • 1 day ago

Customer Success Manager USA - Charleston, SC Employee Referrals RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care....

Customer Success Manager

  • Mount Pleasant, SC
  • 1 day ago
  • Mount Pleasant, SC
  • 1 day ago

Customer Success Manager | Customer Success | USA (Local to Office)| Hybrid RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest,...

Customer Care Manager

  • Columbia, SC
  • 2 days ago
  • Columbia, SC
  • 2 days ago

Insight Global is actively working with one of the nation's top residential builders to identify a Customer Care / Warranty Manager for the Columbia, SC market. This individual will be responsible...

Client Service Coordinator

  • Charleston, SC
  • 2 days ago
  • Charleston, SC
  • 2 days ago

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...

Customer Service Coordinator, Corporate

  • SC
  • 2 days ago
  • SC
  • 2 days ago

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and...

Retail Customer Service Supervisor

  • North Augusta, SC
  • 3 days ago
  • North Augusta, SC
  • 3 days ago

PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed...

Customer Service Coordinator - Bilingual (Mandarin)

  • Fountain Inn, SC
  • 3 days ago
  • Fountain Inn, SC
  • 3 days ago

About the role: As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter expert in a specific mode of transportation (ex. Full-truckload,...

Customer Service Coordinator - Bilingual (Mandarin)

  • Greenville, SC
  • 3 days ago
  • Greenville, SC
  • 3 days ago

Country USA State South Carolina City Greenville Descriptions & requirements About the role: As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject...

Customer Service Coordinator, Corporate

  • Columbia, SC
  • 3 days ago
  • Columbia, SC
  • 3 days ago

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and...

Demographic Data for South Carolina

Moving to South Carolina? Find some basic demographic data about South Carolina below.


Local
National
5,118,425
116,011

Customer Service Manager Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Team Engagement for Customer Service Managers
Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Manager Jobs in South Carolina

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Managers in South Carolina offer the following education background
Bachelor's Degree
37.9%
High School or GED
20.9%
Associate's Degree
14.2%
Master's Degree
11.9%
Vocational Degree or Certification
11.0%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Managers in South Carolina
4-6 years
43.8%
1-2 years
15.7%
2-4 years
15.0%
None
11.8%
10+ years
7.6%
Less than 1 year
4.8%
8-10 years
1.3%
6-8 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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