Call Center Representative Jobs in South Carolina
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Trustmarks mission is to improve wellbeing for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust....
center experience is preferred....
.** **This job might be an outstanding fit if you:** + **Have a High School Diploma or equivalent, with at least 2 years of call center experience, with preferred experience of 1 year of working with...
Remote Part Time Call Center Representative Movado Group Inc. 401(k) United States, South Carolina Jun 03, 2025 At Movado Group, we are committed to building the strongest brands in the industry - and...
We are hiring Remote Call Center Representatives to join our customer support team....
Remote WorkPOSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
Remote Workcenter experience....
LOCATION Remote Work-at-Home JOB TYPE Full-Time & Part-Time PAY TYPES Hourly + Bonus BENEFITS & PERKS REMOTE REPRESENTATIVE: Work-From-Home, Paid Training, Paid Time Off, Medical, Dental, Vision,...
Remote WorkCall Center Customer Service Representative-Part-Time-Remote
- Greenville, SC
- 30+ days ago
- Greenville, SC
- 30+ days ago
Our team is currently looking for an experienced Part Time Call Center Representative to keep up our level of commitment to safety and customer service....
Remote WorkLOCATION Remote Work-at-Home JOB TYPE Part-Time PAY TYPES Hourly + Bonus APPLICATION DETAILS No Resume Required, Entry-Level POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO)...
We are looking for call center representatives to support our "Get Out the Vote" initiative....
We are seeking a dedicated and customer-focused Call Center Representative to join our team....
Remote WorkThis job might be an outstanding fit if you: Have a High School Diploma or equivalent, with at least 2 years of call center experience, with preferred experience of 1 year of working with claims, or...
BDC Representative / Call Center Agent - Mercedes-Benz of Hilton Head
- Bluffton, SC
- 45+ days ago
- Bluffton, SC
- 45+ days ago
center experience a plus Superior communication and customer service skills Excellent follow-through skills Solid working knowledge of the Internet Familiarity with automotive financing Maintaining...
Embrace the future and join our dynamic team. Apply today to start the process, and you can potentially be a part of our exceptional team, in as soon as a week. What we do: Work in a blended...
Demographic Data for South Carolina
Moving to South Carolina? Find some basic demographic data about South Carolina below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in South Carolina
Highest Education Level
Call Center Representatives in South Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Escalation Management
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Telephone Skills
- Staffing
- Listening
- Account Management
- High School Diploma
- Conflict Resolution
- Troubleshooting
- Driving
- Negotiation
- Punctual
- Investigation
- Microsoft Outlook
- Verbal Communication
- Collaboration
- Interpersonal Skills
- English
- Spanish
- Microsoft PowerPoint
- Policy Development
- Multitasking
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Call Center Representative Related Career Advice Articles
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