Call Center Representative Jobs in South Carolina
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Contact Center Agent: 3 - 12 Hour Shifts on Weekends (Mon/Tues/Wed/Thur Off)
- Charleston, SC
- 1 day ago
- Charleston, SC
- 1 day ago
Overview The Contact Center Agent is responsible for being the first point of contact for the Hussmann customer base. This agent will utilize a variety of applications and resources to determine...
We are hiring Remote Call Center Representatives to join our customer support team....
Remote WorkOverview: We are seeking a dedicated and bilingual (English/Spanish) Call Center Representative to join our remote team....
Remote WorkType: Temp to Hire To be a champion in this role, you will need: Ability to pass background check and credit check 2+ years of call center experience We know you are more than a resume and understand...
Part-Time Call Center Representative (Temp-to-Perm)
- Charleston, SC
- 14 days ago
- Charleston, SC
- 14 days ago
The Patient Engagement Advocate (Call Center Representative) works within a Patient Engagement Center that helps promote overall health and well-being....
Remote WorkThe Occupational Medicine Client Support Specialist is a key member of our staff supporting our Business Development Team in building and fostering client relations. Timely responsiveness, over...
Are you a customer service professional with some call center experience who is looking for better hours and pay?...
Customer Service Representative-Call Center (On-Site) Location: Columbia, SC (In-office only) Schedule: Monday-Friday, 8:00?AM-5:00?PM Annual Pay Range: $31,200-$38,000 ($15-$18/hr) Why Join Us?...
A company in Charleston, SC is hiring full-time Call Center Representatives for a temp-to-hire B2B collections role paying $17/hour plus monthly bonuses....
Remote Bilingual Call Center Representative - Paid training
- North, SC
- 27 days ago
- North, SC
- 27 days ago
Company Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation...
Remote WorkPOSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
SOUTH CAROLINA only - Work at Home Call Center Representative
- Bennettsville, SC
- 45+ days ago
- Bennettsville, SC
- 45+ days ago
Embrace the future and join our dynamic team. Apply today to start the process, and you can potentially be a part of our exceptional team, in as soon as a week. What we do: Work in a blended...
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
Remote WorkDemographic Data for South Carolina
Moving to South Carolina? Find some basic demographic data about South Carolina below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in South Carolina
Highest Education Level
Call Center Representatives in South Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Account Management
- Staffing
- Listening
- High School Diploma
- Telephone Skills
- Troubleshooting
- Microsoft Outlook
- Negotiation
- Punctual
- Conflict Resolution
- Typing
- Driving
- Verbal Communication
- Investigation
- Data Entry
- Collaboration
- Interpersonal Skills
- English
- Multitasking
- Policy Development
- Microsoft PowerPoint
- Spanish
- Team Building
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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