Customer Service Manager Jobs in North Charleston, SC
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Airport Customer Service Supervisor- CHS Breeze
- Charleston, SC
- 12 hours ago
- Charleston, SC
- 12 hours ago
General information Job Title Airport Customer Service Supervisor- CHS Breeze Date Monday, June 30, 2025 Entity Unifi Aviation, LLC State South Carolina City Charleston Base Pay Rate: $ 21.00...
- Mt Pleasant, SC (5 miles from North Charleston, SC)
- 4 days ago
- Mt Pleasant, SC (5 miles from North Charleston, SC)
- 4 days ago
About the Role: The Customer Success Manager (CSM) is a key member of our Customer Experience team and is responsible for developing and supporting a strong sense of partnership between Omatic and...
Job Title: Area Customer Service Coordinator Summary: Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring exceptional service delivery to our valued...
By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically...
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)
- Isle of Palms, SC (10 miles from North Charleston, SC)
- 12 days ago
- Isle of Palms, SC (10 miles from North Charleston, SC)
- 12 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...
Client Services Manager - Assistant Manager - Lease Up Community - Aventon Noelle
- Charleston, SC
- 19 days ago
- Charleston, SC
- 19 days ago
Client Services Manager - Assistant Manager - Lease Up Community How do you define success? Our fast-paced company culture mixes challenge and excitement to create an environment of...
Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness,...
Client Service Coordinator FT- Citadel/West Ashley, SC
- Charleston, SC
- 27 days ago
- Charleston, SC
- 27 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...
Category/Area of Expertise: Retail Operations Job Requisition: 262783 Address: USA-SC-Charleston-1291 Folly Road Store Code: Store 01097 Front End (7218726) Food Lion has been providing an easy,...
For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant...
- Charleston, SC
- 45+ days ago
- Charleston, SC
- 45+ days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
FT Assistant Manager Customer Service
- Goose Creek, SC (15 miles from North Charleston, SC)
- 45+ days ago
- Goose Creek, SC (15 miles from North Charleston, SC)
- 45+ days ago
Category/Area of Expertise: Retail Operations Job Requisition: 280100 Address: USA-SC-Goose Creek-1316 Redbank Rd Store Code: Store 00410 Front End (7209774) Food Lion has been providing an easy,...
JOB SUMMARY Builds and maintains the relationships of qualified defined contribution retirement plans utilizing our Recordkeeping platform. Acts as a point of contact for assigned relationships,...
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ('CSC') drives the flow of clients and pets through the hospital, maximizes the productivity of the...
Demographic Data for North Charleston, SC
Moving to North Charleston, SC? Find some basic demographic data about North Charleston, SC below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in North Charleston, SC
Highest Education Level
Customer Service Managers in North Charleston, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Coaching
- Bachelor's Degree
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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