Customer Service Representative Jobs in North Charleston, SC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Charleston, SC
- 5 days ago
- Charleston, SC
- 5 days ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...
Customer Service Representative
- Ladson, SC (18 miles from North Charleston, SC)
- 16 hours ago
- Ladson, SC (18 miles from North Charleston, SC)
- 16 hours ago
Store 2720446: 830 College Park Rd, Ladson, South Carolina 29456 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Associate - Temporary
- Goose Creek, SC (15 miles from North Charleston, SC)
- 1 day ago
- Goose Creek, SC (15 miles from North Charleston, SC)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - 1st Shift
- Hanahan, SC (11 miles from North Charleston, SC)
- 2 days ago
- Hanahan, SC (11 miles from North Charleston, SC)
- 2 days ago
On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. 1st Shift, Monday - Friday, 10:00am - 06:00pm As the Customer Service Representative, you...
Business Analyst - Natural Gas Customer Services Representative
- Charleston, SC
- 3 days ago
- Charleston, SC
- 3 days ago
Determined. Imaginative. Curious. If these are some of the ways you describe yourself we want to learn more about you! At TC Energy, we are Energy Problem Solvers passionate about transitioning...
Customer Service Representative
- Ladson, SC (18 miles from North Charleston, SC)
- 3 days ago
- Ladson, SC (18 miles from North Charleston, SC)
- 3 days ago
We are seeking a Customer Service Representative to join our team! At Shimano, we welcome your talent, innovation, and enthusiasm....
Customer Service Representative Store #83
- North Charleston, SC
- 3 days ago
- North Charleston, SC
- 3 days ago
Customer Service Representative Job Description At Parker's, we believe our company is only as successful as our team....
Customer Service & E-Commerce Supervisor - Full Time
- Charleston, SC
- 3 days ago
- Charleston, SC
- 3 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Customer Service Engineer (System Administrator) (ESOM)
- Charleston, SC
- 3 days ago
- Charleston, SC
- 3 days ago
Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time
- Mt Pleasant, SC (5 miles from North Charleston, SC)
- 3 days ago
- Mt Pleasant, SC (5 miles from North Charleston, SC)
- 3 days ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Client Services Associate New Jersey Connections Charleston, SC, US 5 days ago Quick Job type Full-time Quick Job description We are looking to fill an immediate need for a Client Services...
Retail Customer Service Associate
- Mount Pleasant, SC (5 miles from North Charleston, SC)
- 4 days ago
- Mount Pleasant, SC (5 miles from North Charleston, SC)
- 4 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Mount Pleasant, SC (5 miles from North Charleston, SC)
- 5 days ago
- Mount Pleasant, SC (5 miles from North Charleston, SC)
- 5 days ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
We're on the lookout for warm, helpful folks to join our team as Remote Customer Service Representatives! If you love chatting with people and want a job that fits your life, this one's for you....
Remote WorkDemographic Data for North Charleston, SC
Moving to North Charleston, SC? Find some basic demographic data about North Charleston, SC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in North Charleston, SC
Highest Education Level
Customer Service Representatives in North Charleston, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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