Customer Service Manager Jobs in Mt Pleasant, SC
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Charleston, SC (6 miles from Mt Pleasant, SC)
- 6 hours ago
- Charleston, SC (6 miles from Mt Pleasant, SC)
- 6 hours ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Customer Service & E-Commerce Supervisor - Full Time
- Charleston, SC (6 miles from Mt Pleasant, SC)
- 14 days ago
- Charleston, SC (6 miles from Mt Pleasant, SC)
- 14 days ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
- Charleston, SC (6 miles from Mt Pleasant, SC)
- 15 days ago
- Charleston, SC (6 miles from Mt Pleasant, SC)
- 15 days ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Airport Customer Service Supervisor - CHS AC
- Charleston, SC (6 miles from Mt Pleasant, SC)
- 6 days ago
- Charleston, SC (6 miles from Mt Pleasant, SC)
- 6 days ago
General information Job Title Airport Customer Service Supervisor - CHS AC Date Monday, July 28, 2025 Entity Unifi Aviation, LLC State South Carolina City Charleston Base Pay Rate: $ 21.00...
Customer Success Manager, Healthcare
- Charleston, SC (6 miles from Mt Pleasant, SC)
- 7 days ago
- Charleston, SC (6 miles from Mt Pleasant, SC)
- 7 days ago
The Customer Success Manager (CSM) is responsible for the proactive partnership with each customer, leveraging expertise of the social good sector and the pivotal role of cloud technology and data...
Remote WorkFT Assistant Manager Customer Service
- North Charleston, SC (5 miles from Mt Pleasant, SC)
- 7 days ago
- North Charleston, SC (5 miles from Mt Pleasant, SC)
- 7 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 449123 Address: USA-SC-North Charleston-4400 Dorchester Rd Unit10 Store Code: Store 01444 Front End (7224007) Food Lion has been...
- North Charleston, SC (5 miles from Mt Pleasant, SC)
- 17 days ago
- North Charleston, SC (5 miles from Mt Pleasant, SC)
- 17 days ago
Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service,...
Technical Customer Service Coordinator 1
- Ladson, SC (19 miles from Mt Pleasant, SC)
- 22 days ago
- Ladson, SC (19 miles from Mt Pleasant, SC)
- 22 days ago
Job Type Full-time Description Role Objective: This position is responsible for delivering first-level technical support for all AHT products and services, including both warranty and non-warranty...
Client Services Manager - Assistant Manager - Lease Up Community - Aventon Noelle
- Charleston, SC (6 miles from Mt Pleasant, SC)
- 24 days ago
- Charleston, SC (6 miles from Mt Pleasant, SC)
- 24 days ago
Client Services Manager - Assistant Manager - Lease Up Community How do you define success? Our fast-paced company culture mixes challenge and excitement to create an environment of...
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in...
- North Charleston, SC (5 miles from Mt Pleasant, SC)
- 30+ days ago
- North Charleston, SC (5 miles from Mt Pleasant, SC)
- 30+ days ago
Benefits: Medical We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs. Vision The...
Customer Success Manager | Customer Success | USA (Local to Office)| Hybrid RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest,...
- North Charleston, SC (5 miles from Mt Pleasant, SC)
- 30+ days ago
- North Charleston, SC (5 miles from Mt Pleasant, SC)
- 30+ days ago
Insight Global is actively working with one of the nation's top residential builders to identify a Customer Care / Warranty Manager for the Charleston, SC market. This individual will be...
Airport Customer Service Supervisor- CHS Breeze
- Charleston, SC (6 miles from Mt Pleasant, SC)
- 45+ days ago
- Charleston, SC (6 miles from Mt Pleasant, SC)
- 45+ days ago
General information Job Title Airport Customer Service Supervisor- CHS Breeze Date Monday, June 30, 2025 Entity Unifi Aviation, LLC State South Carolina City Charleston Base Pay Rate: $ 21.00...
Area Customer Service Coordinator
- Charleston, SC (6 miles from Mt Pleasant, SC)
- 45+ days ago
- Charleston, SC (6 miles from Mt Pleasant, SC)
- 45+ days ago
Job Title: Area Customer Service Coordinator Summary: Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring exceptional service delivery to our valued...
Demographic Data for Mt Pleasant, SC
Moving to Mt Pleasant, SC? Find some basic demographic data about Mt Pleasant, SC below.
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Salary for Customer Service Manager Jobs in Mt Pleasant, SC
Highest Education Level
Customer Service Managers in Mt Pleasant, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Customer Service Management
- Service Standards
- Customer Success
- Call Center Management
- Bank Deposits
- Zendesk
- Courteous
- Client Services
- Customer Retention
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Shipping
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Closing
- Relationship Management
- Account Management
- Friendliness
- Strategy Development
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Customer Relationship Management
- Punctual
- Events
- Driving
- Documentation
- Coaching
- Verbal Communication
- Flexibility
- Reporting
- Collaboration
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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