Customer Service Representative Jobs in Mt Pleasant, SC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 97 Jobs

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Charleston, SC (6 miles from Mt Pleasant, SC)
  • 5 days ago
  • Charleston, SC (6 miles from Mt Pleasant, SC)
  • 5 days ago

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...

Customer Service Representative

  • Ladson, SC (19 miles from Mt Pleasant, SC)
  • 16 hours ago
  • Ladson, SC (19 miles from Mt Pleasant, SC)
  • 16 hours ago

Store 2720446: 830 College Park Rd, Ladson, South Carolina 29456 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Associate - Temporary

  • Goose Creek, SC (14 miles from Mt Pleasant, SC)
  • 1 day ago
  • Goose Creek, SC (14 miles from Mt Pleasant, SC)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • Charleston, SC (6 miles from Mt Pleasant, SC)
  • 1 day ago
  • Charleston, SC (6 miles from Mt Pleasant, SC)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(08771) - 113 Foxbank Plantation Blvd., Suite A

  • Moncks Corner, SC (24 miles from Mt Pleasant, SC)
  • 2 days ago
  • Moncks Corner, SC (24 miles from Mt Pleasant, SC)
  • 2 days ago

We are searching for qualified customer service representatives with personality and people skills....

Customer Service Representative - 1st Shift

  • Hanahan, SC (11 miles from Mt Pleasant, SC)
  • 2 days ago
  • Hanahan, SC (11 miles from Mt Pleasant, SC)
  • 2 days ago

On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. 1st Shift, Monday - Friday, 10:00am - 06:00pm As the Customer Service Representative, you...

Business Analyst - Natural Gas Customer Services Representative

  • Charleston, SC (6 miles from Mt Pleasant, SC)
  • 3 days ago
  • Charleston, SC (6 miles from Mt Pleasant, SC)
  • 3 days ago

Determined. Imaginative. Curious. If these are some of the ways you describe yourself we want to learn more about you! At TC Energy, we are Energy Problem Solvers passionate about transitioning...

Customer Service Representative

  • Ladson, SC (19 miles from Mt Pleasant, SC)
  • 3 days ago
  • Ladson, SC (19 miles from Mt Pleasant, SC)
  • 3 days ago

We are seeking a Customer Service Representative to join our team! At Shimano, we welcome your talent, innovation, and enthusiasm....

Customer Service Representative Store #83

  • North Charleston, SC (5 miles from Mt Pleasant, SC)
  • 3 days ago
  • North Charleston, SC (5 miles from Mt Pleasant, SC)
  • 3 days ago

Customer Service Representative Job Description At Parker's, we believe our company is only as successful as our team....

Customer Service & E-Commerce Supervisor - Full Time

  • Charleston, SC (6 miles from Mt Pleasant, SC)
  • 3 days ago
  • Charleston, SC (6 miles from Mt Pleasant, SC)
  • 3 days ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

Customer Service Engineer (System Administrator) (ESOM)

  • Charleston, SC (6 miles from Mt Pleasant, SC)
  • 3 days ago
  • Charleston, SC (6 miles from Mt Pleasant, SC)
  • 3 days ago

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our...

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...

Sr. Customer Assistance Representative - Moncks Corner

  • Moncks Corner, SC (24 miles from Mt Pleasant, SC)
  • 3 days ago
  • Moncks Corner, SC (24 miles from Mt Pleasant, SC)
  • 3 days ago

Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...

Client Services Associate

  • Charleston, SC (6 miles from Mt Pleasant, SC)
  • 3 days ago
  • Charleston, SC (6 miles from Mt Pleasant, SC)
  • 3 days ago

Client Services Associate New Jersey Connections Charleston, SC, US 5 days ago Quick Job type Full-time Quick Job description We are looking to fill an immediate need for a Client Services...

Retail Customer Service Associate

  • Mount Pleasant, SC
  • 4 days ago
  • Mount Pleasant, SC
  • 4 days ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Demographic Data for Mt Pleasant, SC

Moving to Mt Pleasant, SC? Find some basic demographic data about Mt Pleasant, SC below.


Local
National
5,118,425
116,011

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Mt Pleasant, SC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Mt Pleasant, SC offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Mt Pleasant, SC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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