Customer Service Manager Jobs in Warminster, PA
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Full time Customer Experience Manager Michaels Feasterville Pa 5132
- Feasterville Trevose, PA (6 miles from Warminster, PA)
- 3 hours ago
- Feasterville Trevose, PA (6 miles from Warminster, PA)
- 3 hours ago
Store - PHI-FEASTERVILLE, PADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
Retail Customer Service Supervisor
- Philadelphia, PA (18 miles from Warminster, PA)
- 3 hours ago
- Philadelphia, PA (18 miles from Warminster, PA)
- 3 hours ago
PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed...
- Phoenixville, PA (23 miles from Warminster, PA)
- 13 hours ago
- Phoenixville, PA (23 miles from Warminster, PA)
- 13 hours ago
Customer Service Coordinator (Phoenixville) image 1 of 1 compensation: 21.00 Job description This opportunity is for a driven individual who embodies positivity, a can-do attitude, desire to...
Manager of Customer Support - Environmental Services (ES)
- Mount Laurel, NJ (19 miles from Warminster, PA)
- 13 hours ago
- Mount Laurel, NJ (19 miles from Warminster, PA)
- 13 hours ago
Manages the activities of Customer Support Specialists engaged in handling day to day issues regarding the company's service offerings. Interfaces with regulators, customers, sales force and...
- Springfield, PA (24 miles from Warminster, PA)
- 1 day ago
- Springfield, PA (24 miles from Warminster, PA)
- 1 day ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
- Trenton, NJ (17 miles from Warminster, PA)
- 1 day ago
- Trenton, NJ (17 miles from Warminster, PA)
- 1 day ago
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Customer Service Manager - Mini Splits
- Philadelphia, PA (18 miles from Warminster, PA)
- 1 day ago
- Philadelphia, PA (18 miles from Warminster, PA)
- 1 day ago
Position Summary: This position is responsible for overseeing the daily activities of the Fulfillment Customer Service department and ensuring Almo delivers the highest level of customer service...
- Fort Washington, PA (8 miles from Warminster, PA)
- 2 days ago
- Fort Washington, PA (8 miles from Warminster, PA)
- 2 days ago
Business Unit: Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make peoples...
- Trenton, NJ (17 miles from Warminster, PA)
- 4 days ago
- Trenton, NJ (17 miles from Warminster, PA)
- 4 days ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
- Princeton, NJ (24 miles from Warminster, PA)
- 4 days ago
- Princeton, NJ (24 miles from Warminster, PA)
- 4 days ago
Customer Experience Manager - 320 Princeton Five Below - [Department Supervisor] As a Customer Experience Manager at Five Below, you'll: Lead the Support Lead, Lead Cashiers and associates while...
Client Services Manager, Home Health
- Horsham, PA (4 miles from Warminster, PA)
- 5 days ago
- Horsham, PA (4 miles from Warminster, PA)
- 5 days ago
BAYADA Home Health Care has an immediate opening for a Client Service Manager in our **Horsham, PA Home Health Office**. If you are looking for an exciting career opportunity in a growing...
- Flemington, NJ (23 miles from Warminster, PA)
- 5 days ago
- Flemington, NJ (23 miles from Warminster, PA)
- 5 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
Regional Client Service Director
- Philadelphia, PA (18 miles from Warminster, PA)
- 5 days ago
- Philadelphia, PA (18 miles from Warminster, PA)
- 5 days ago
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
- Philadelphia, PA (18 miles from Warminster, PA)
- 5 days ago
- Philadelphia, PA (18 miles from Warminster, PA)
- 5 days ago
Stantec Consulting Services Inc., Client Service Manager (Multiple Positions), Philadelphia, PA. Oversee and support multiple water, wastewater, and stormwater projects within budget and on...
Customer Experience Manager - 320 Princeton
- Princeton, NJ (24 miles from Warminster, PA)
- 6 days ago
- Princeton, NJ (24 miles from Warminster, PA)
- 6 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Demographic Data for Warminster, PA
Moving to Warminster, PA? Find some basic demographic data about Warminster, PA below.
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Title Synonyms
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Salary for Customer Service Manager Jobs in Warminster, PA
Highest Education Level
Customer Service Managers in Warminster, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Call Center Management
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Retail
- Account Management
- High School Diploma
- Process Improvement
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Coaching
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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