Customer Service Manager Jobs in Reading, PA

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1-13 of 13 Jobs

Customer Service Team Lead

  • Cabelas
  • Hamburg, PA (14 miles from Reading, PA)
  • 1 day ago
POSITION SUMMARY: Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include:...

Customer Service Coordinator - 18.00 Per Hour

  • Penske
  • Wyomissing, PA (2 miles from Reading, PA)
  • 3 hours ago
Recommended Skills Customer Service Problem Solving Customer Relationship Management Customer Billing Communications Telephone Skills...

Customer Service Supervisor

  • Hearth & Home Technologies
  • Pottstown, PA (18 miles from Reading, PA)
  • 16 days ago
Customer Service Supervisor Every professional wants to work for an industry leader. Now is your chance as Hearth & Home Technologies is hiring a Customer Service Supervisor in our Pottstown, PA...

Customer Service Supervisor

  • Wawa Inc.
  • Leesport, PA (4 miles from Reading, PA)
  • 27 days ago
STR08119 - Leesport Job Description The Customer Service Supervisor is responsible for the complete operations of the store when a more senior level manager is not present. The Customer Service...

Customer Service Lead - 24H600

  • Carter's
  • Pottstown, PA (18 miles from Reading, PA)
  • 30+ days ago
Employee Type: Regular Carters, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carters and OshKosh Bgosh brands,...

Customer Service Lead

  • Ocean State Job Lot
  • Shillington, PA (4 miles from Reading, PA)
  • 30+ days ago
Job Overview POSITION SUMMARY: The Customer Service Lead is responsible for creating a positive experience for each customer who visits our store and ensuring all associates are trained in and...

Customer Care Coordinator

  • Penske Truck Leasing
  • Reading, PA
  • 45+ days ago
and weekends Strong interpersonal and telephone etiquette skills, and the ability to build rapport with customers Excellent verbal, written, and listening communication skills as youll be handing inbound...

Customer Service Coordinator - 18.00 Per Hour

  • Penske Truck Leasing
  • Reading, PA
  • 45+ days ago
Communicates effectively with customers and drivers providing concise instruction and/or information through verbal and written communication methods - Answers and processes requests received through inbound...

Customer Service Coordinator - Pa

  • Precision Castparts
  • Morgantown, PA (13 miles from Reading, PA)
  • 60+ days ago
Precision Castparts Corp. CHANGE LANGUAGE HOME EVENTS NEW GRADS OR DEVELOPMENT PROGRAMS JOB SEARCH HELP CENTER LOGIN CREATE ACCOUNT Return to search results Customer Service Coordinator -...

Customer Service Lead

  • Burlington Coat Factory Corporation
  • Pottstown, PA (18 miles from Reading, PA)
  • 90+ days ago
You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind....

Customer Service Lead

  • Burlington Stores Inc
  • Wyomissing, PA (2 miles from Reading, PA)
  • 90+ days ago
Youll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind....
Position Summary\: Looking for a rewarding customer service opportunity? Penskes Customer Service Coordinator position allows you to have a positive impact on our customers every day! Our...
Remote Work

Office Coordinator - Client Service

  • Kutztown University Of Pennsylvania
  • Kutztown, PA (14 miles from Reading, PA)
  • 90+ days ago
This incumbent must work independently on a daily basis and must maintain highly confidential external client confidential information. The position is responsible for managing client intake for...

Demographic Data for Reading, PA

Moving to Reading, PA? Find some basic demographic data about Reading, PA below.


213,013
4,602
Large

Customer Service Manager Online Courses and Training Opportunities

Culture of Services: Paradox of Customer Relations
Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service sector. Other sectors, such as agriculture and...

Customer Analytics
Data about our browsing and buying patterns are everywhere. From credit card transactions and online shopping carts, to customer loyalty programs and user-generated ratings/reviews, there is a...

Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Manager Jobs in Reading, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Top Hiring Companies

Top hiring companies in your area for Customer Service Manager positions


Highest Education Level

Customer Service Managers in Reading, PA offer the following education background
  • Bachelor's Degree (36.3%)
  • High School or GED (22.9%)
  • Associate's Degree (13.9%)
  • Master's Degree (11.5%)
  • Vocational Degree or Certification (11.3%)
  • Some College (2.7%)
  • Doctorate Degree (0.8%)
  • Some High School (0.6%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Managers in Reading, PA
  • 4-6 years (43.8%)
  • 1-2 years (15.7%)
  • 2-4 years (15.0%)
  • None (11.8%)
  • 10+ years (7.6%)
  • Less than 1 year (4.8%)
  • 8-10 years (1.3%)
  • 6-8 years (0.2%)

Other Titles

Here are some other career titles that require similar skills


Customer Service Manager Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.