Customer Service Manager Jobs in Reading, PA
Search Customer Service Manager Jobs
- Hamburg, PA (14 miles from Reading, PA)
- 1 day ago
Customer Service Coordinator - 18.00 Per Hour
- Wyomissing, PA (2 miles from Reading, PA)
- 3 hours ago
- Pottstown, PA (18 miles from Reading, PA)
- 16 days ago
- Leesport, PA (4 miles from Reading, PA)
- 27 days ago
Customer Service Lead - 24H600
- Pottstown, PA (18 miles from Reading, PA)
- 30+ days ago
- Shillington, PA (4 miles from Reading, PA)
- 30+ days ago
- Reading, PA
- 45+ days ago
Customer Service Coordinator - 18.00 Per Hour
- Reading, PA
- 45+ days ago
Customer Service Coordinator - Pa
- Morgantown, PA (13 miles from Reading, PA)
- 60+ days ago
- Pottstown, PA (18 miles from Reading, PA)
- 90+ days ago
- Wyomissing, PA (2 miles from Reading, PA)
- 90+ days ago
Telecommute Customer Service Coordinator (Roadside Assistance Coordinator )
- Reading, PA
- 90+ days ago
Office Coordinator - Client Service
- Kutztown, PA (14 miles from Reading, PA)
- 90+ days ago
Demographic Data for Reading, PA
Moving to Reading, PA? Find some basic demographic data about Reading, PA below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Reading, PA
Top Hiring Companies
Top hiring companies in your area for Customer Service Manager positions
Highest Education Level
- Bachelor's Degree (36.3%)
- High School or GED (22.9%)
- Associate's Degree (13.9%)
- Master's Degree (11.5%)
- Vocational Degree or Certification (11.3%)
- Some College (2.7%)
- Doctorate Degree (0.8%)
- Some High School (0.6%)
Average Work Experience
- 4-6 years (43.8%)
- 1-2 years (15.7%)
- 2-4 years (15.0%)
- None (11.8%)
- 10+ years (7.6%)
- Less than 1 year (4.8%)
- 8-10 years (1.3%)
- 6-8 years (0.2%)
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
= trending- Account Management
- Billing
- Call Center Experience
- Call Center Management
- Claims Management
- Client Services
- Coaching
- Communication Skills
- Complaint Resolution
- Computer Skills
- Conflict Resolution
- Customer Relations
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Success
- Driving
- Employee Retention
- English
- Escalation Management
- Flexibility
- Friendliness
- High School Diploma
- Leadership
- Liaison
- Listening
- Management
- Merchandising
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Multitasking
- Onboarding
- Organization
- Performance Management
- Policy Administration
- Policy Development
- Problem Solving
- Project Coordination
- Public Speaking
- Relationship Management
- Reporting
- Research Skills
- Resolution
- Retail
- Sales
- Scheduling
- Scheduling Appointments
- Software
- Staff Supervision
- Time Management
- Training and Development
- Verbal Communication
- Willingness To Learn
- Written Communication
- Zendesk
Other Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.