Customer Service Representative Jobs in Reading, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Care Representative (Clerical Assistant 3)
- State of Pennsylvania
- Reading, PA
- 1 day ago
- Reading, PA
- 1 day ago
Yes No 11 Preferred Qualification: Do you have prior call center experience?...
In PersonCustomer Service Representative $17 hourly
- Raymour & Flanigan
- Reading, PA
- 1 day ago
- Reading, PA
- 1 day ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
In PersonCW9179- Lititz Customer Service Rep/Car Wash Attendant
- Valvoline Oil/Mr. Sparkle Car Wash
- Lititz, PA (22 miles from Reading, PA)
- 1 day ago
- Lititz, PA (22 miles from Reading, PA)
- 1 day ago
Job DetailsJob Location: CW9179 Car Wash -Lititz - Lititz, PA 17543Position Type: Customer Service RepresentativeSalary Range: $16.00 - $17.00 HourlyCar Wash Employees Wanted!!! Mr. Sparkle is...
In Person- Wawa, Inc.
- Wyomissing, PA (2 miles from Reading, PA)
- 1 day ago
- Wyomissing, PA (2 miles from Reading, PA)
- 1 day ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
In PersonPowder - Customer Service Representative - Reading, PA
- AkzoNobel
- Reading, PA
- 2 days ago
- Reading, PA
- 2 days ago
Purpose of the Job Manage customer relationships through highly professional frontline support, including order entry and processing, complaints management, escalation management, information...
In PersonInsight Global Keyword Location Search view all jobs Customer Support Specialist - Spanish / English Bilingual Reading, PA Posted 2 days ago Apply Now Job Description A client in Reading, PA is...
In PersonBlood Collection Staff - Customer Service
- American National Red Cross
- Pottstown, PA (18 miles from Reading, PA)
- 2 days ago
- Pottstown, PA (18 miles from Reading, PA)
- 2 days ago
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
In PersonCustomer Service Representative I
- FASTBRIDGE FIBER LLC
- Reading, PA
- 3 days ago
- Reading, PA
- 3 days ago
Schedule: Sunday- 10:00am-6:30pm EST Monday-Thursday- 12:00pm-8:30pm EST The Customer Service Representative will have a combination of in office and work from home shifts....
RemotePhlebotomy and Customer Service Specialist Kissel Hill (Full Time/Day Shift)
- Penn Medicine
- Lititz, PA (22 miles from Reading, PA)
- 5 days ago
- Lititz, PA (22 miles from Reading, PA)
- 5 days ago
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine....
In Person Full TimeCustomer Service Asssociate II
- DollarTree
- Wyomissing, PA (2 miles from Reading, PA)
- 7 days ago
- Wyomissing, PA (2 miles from Reading, PA)
- 7 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...
In PersonCustomer Service & Business Office Associate
- Legend Senior Living
- Lititz, PA (22 miles from Reading, PA)
- 7 days ago
- Lititz, PA (22 miles from Reading, PA)
- 7 days ago
Job Details Job Title Customer Service & Business Office Associate Posted: 5/26/2026 Salary: $19-22 Job Title Location PA, Lititz - Legend of Lititz Personal Care Memory Care 80 West Millport Rd...
In PersonCustomer Service Representative (Loan Consultant I)
- Lendmark
- Sinking Spring, PA (5 miles from Reading, PA)
- 7 days ago
- Sinking Spring, PA (5 miles from Reading, PA)
- 7 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
In PersonCustomer Service Rep(04872) - 63 Lewis Rd.
- Domino's Pizza
- Royersford, PA (24 miles from Reading, PA)
- 8 days ago
- Royersford, PA (24 miles from Reading, PA)
- 8 days ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
In PersonCustomer Service Rep(09090) - 15100 Kutztown Rd
- Domino's Pizza
- Kutztown, PA (14 miles from Reading, PA)
- 9 days ago
- Kutztown, PA (14 miles from Reading, PA)
- 9 days ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
In PersonDistribution Customer Service Representative
- NFI Industries
- Breinigsville, PA (19 miles from Reading, PA)
- 10 days ago
- Breinigsville, PA (19 miles from Reading, PA)
- 10 days ago
Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...
In PersonDemographic Data for Reading, PA
Moving to Reading, PA? Find some basic demographic data about Reading, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Reading, PA
Highest Education Level
Customer Service Representatives in Reading, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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