Customer Service Manager Jobs in Oregon
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
RN Client Care Manager page is loaded RN Client Care Manager locations Lake Oswego, OR time type Part time posted on Posted 4 Days Ago job requisition id JR103758 For nearly 20 years, TheKey has...
THE ROLE: The E-commerce Customer Service Manager will play a pivotal role in ensuring fans have a seamless experience with our merchandise....
Program Manager, Customer Success, Just Walk Out, (JWO)
- North Bend, OR
- 2 days ago
- North Bend, OR
- 2 days ago
Amazon Just Walk Out as a Service (JWOS) delivers solutions to our Retail Customers to simplify shopping for their shoppers. Our enterprise-ready, autonomous retail technology enables shoppers to...
Customer Service Professional I Location: Remote (Must reside in OR, WA, ID, or UT) Category: Customer Service Representative (General) Employment Type: 5-Month Contract (Potential for Early...
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit...
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies...
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)
- Junction City, OR
- 11 days ago
- Junction City, OR
- 11 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Associate Customer Care Coordinator: Evening Shift (Remote: SW WA / OR)
- Remote, OR
- 12 days ago
- Remote, OR
- 12 days ago
**Providence is calling an Associate Customer Care Coordinator (Evening Shift) who will:** + Serve as a member of a service team that supports multiple regions and whose primary purpose is to...
Remote WorkPulley's mission is to make it easier for anyone to start a company. We believe that more startups should exist and that founder-led companies are more successful in the long term. With Pulley's...
Essential Responsibilities: Provide dynamic leadership for Customer Service management team and agents....
Why Join Us? As the world's leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we've assembled a global team of the most driven, creative, and innovative people....
1565 W Happy Valley Rd Phoenix Arizona, 85085, +... Starting Pay: $17.00 Hourly Position Description : Responsible for the oversight, leadership and achievement for the sales floor and obtaining...
Candidates must have a high school diploma or equivalent 1 year customer service call center experience or 1 year customer service experience such as insurance, banking, hospital medical office or other...
Remote WorkJob Title: Bilingual Customer Service CoordinatorCategory: Classified Lincoln County School District is accepting on-line applications for a Bilingual Customer Service Coordinator/...
Demographic Data for Oregon
Moving to Oregon? Find some basic demographic data about Oregon below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Oregon
Highest Education Level
Customer Service Managers in Oregon offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Call Center Management
- Bank Deposits
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Resolution
- Complaint Resolution
- Cash Management
- Shipping
- Customer Satisfaction
- Invoicing
- Performance Management
- Merchandising
- Onboarding
- Cashier Skills
- Customer Relations
- Relationship Management
- Strategy Development
- Closing
- Telephone Skills
- Retail
- Process Improvement
- Friendliness
- High School Diploma
- Account Management
- Customer Relationship Management
- Driving
- Punctual
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Coaching
- Documentation
- English
- Multitasking
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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