Customer Service Manager Jobs in Oregon
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Portland, OR
- 1 day ago
- Portland, OR
- 1 day ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
We are seeking an experienced Director of Product Management and Process Automation to lead the development and optimization of First Tech's Customer Relationship Management platform. In this key...
Customer Experience Manager - Victoria's Secret - Salem Center - Salem, OR
- Salem, OR
- 1 day ago
- Salem, OR
- 1 day ago
A Victoria’s Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store...
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Opening Statement Client...
Checkmarx Customer Success Manager in Salem , Oregon Customer Success Manager US- Remote Customer Services Full time Office Checkmarx is the enterprise application security leader and the host of...
Store Support Supervisor (Customer Service, Front End Support) - Full Time
- Lake Oswego, OR
- 2 days ago
- Lake Oswego, OR
- 2 days ago
Assists with scheduling and supervision of Store Support Team Members as well with the as day-to-day flow of the department. Supports the Store Support Team Leader and Associate Team Leader(s) to...
Customer Experience Manager PT (Nights and Weekends)
- Clackamas, OR
- 5 days ago
- Clackamas, OR
- 5 days ago
Store - PORT-CLACKAMAS, ORDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Customer Service Supervisor (Customer Service, Front End Support) - Full Time
- Clackamas, OR
- 6 days ago
- Clackamas, OR
- 6 days ago
Assists with scheduling and supervision of Store Support Team Members as well with the as day-to-day flow of the department. Supports the Store Support Team Leader and Associate Team Leader(s) to...
About The Job Red Hat's Technical Services team is looking for an enterprise-level engineer to join us remotely as an OpenShift Technical Account Manager (TAM) in the U.S. Pacific or Mountain Time...
Remote Work1565 W Happy Valley Rd Phoenix Arizona, 85085, +... Pay $17.00 Per Hour Position Description : Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales...
What You Bring to Cambia Qualifications: High school diploma or equivalent 6 months of customer service call center experience; or 6 months of customer service experience in insurance, retail, banking...
Remote WorkCustomer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)
- Eugene, OR
- 8 days ago
- Eugene, OR
- 8 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically...
Customer Experience Manager - Victoria's Secret PINK - Washington Square - Portland, OR
- Portland, OR
- 11 days ago
- Portland, OR
- 11 days ago
A Victoria’s Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store...
- Portland, OR
- 13 days ago
- Portland, OR
- 13 days ago
Initial Posting Date: 03/12/2025 Application Deadline: 03/24/2025 Agency: Oregon Liquor & Cannabis Commission Salary Range: $8,504 - $13,148 Position Type: Employee Position Title: IT Project...
Demographic Data for Oregon
Moving to Oregon? Find some basic demographic data about Oregon below.
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Title Synonyms
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Salary for Customer Service Manager Jobs in Oregon
Highest Education Level
Customer Service Managers in Oregon offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Expense Control
- Call Center Experience
- Service Standards
- Escalation Management
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Customer Retention
- Shipping
- Resolution
- Customer Satisfaction
- Merchandising
- Cash Management
- Performance Management
- Onboarding
- Relationship Management
- Cashier Skills
- Customer Relations
- Closing
- Retail
- Salesforce
- Friendliness
- Telephone Skills
- Conflict Resolution
- High School Diploma
- Account Management
- Process Improvement
- Customer Relationship Management
- Driving
- Written Communication
- Events
- Documentation
- Spanish
- Multitasking
- Coaching
- Collaboration
- Sales
- Reporting
- Team Building
- English
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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