Call Center Representative Jobs in Oregon
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
This job was posted by : For moreinformation, please see: You will be processing incoming calls for various businesses that arelocated throughout the United States. The TSRs task is to take...
Remote WorkNorthwest Human Services is a non-profit leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970. We are a mission focused organization...
Amergis Healthcare Staffing is looking for qualified Administrative Assistants to be responsible for a variety of administrative and clerical duties to help improve efficiencies at an...
You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in...
Remote WorkRemote Call Center Representative Our call center associates are members of a supportive team....
Remote WorkFunction/Duties of Position The Call Center Representative position is critical to the success and operational efficiency of OHSU, working in a call center which operates 24 hours a day, 7 days a week...
POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling...
Client Support Specialist, OR (US Eastern Time Zone, Remote)
- Remote, OR
- 21 days ago
- Remote, OR
- 21 days ago
We are a growth stage company that creates software solutions combining lean principles, predictive and prescriptive analytics, and machine learning to transform hospital and infusion center...
Remote WorkBilingual Spanish Call Center Customer Service Representative
- Portland, OR
- 22 days ago
- Portland, OR
- 22 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Consumer Services Specialist (Call Center- start date of 4/7)
- Salem, OR
- 25 days ago
- Salem, OR
- 25 days ago
UMB Bank Consumer Services Specialist (Call Center- start date of 4/7) in Salem , Oregon We are currently hiring for our next call center class starting 4/7/2025 --Starting pay of $19/hr-- The...
STEPS Call Center Operator University of Kentucky, United States about 15 hours ago Location: Remote, OREGON Job Type: PartTime Deadline: ; Posting Details Posting Details Job Title STEPS Call...
About Us: Lumencor, Inc. manufactures high-performance solid state lighting subsystems-commonly known as "light engines"-for bioanalytical instruments, medical devices, and life science research...
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Remote WorkAutism Services - Medical Call Center Customer Service Rep
- Portland, OR
- 45+ days ago
- Portland, OR
- 45+ days ago
Must reside in PST to apply for this position Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position. Veterans,...
Demographic Data for Oregon
Moving to Oregon? Find some basic demographic data about Oregon below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Oregon
Highest Education Level
Call Center Representatives in Oregon offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Building Relationships
- Client Support
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Escalation Management
- Courteous
- Insurance Verification
- Claims
- Resolution
- Inside Sales
- Customer Satisfaction
- Scheduling Appointments
- Accounts Receivable
- Inbound/Outbound Calling
- Technical Support
- QuickBooks
- Customer Relations
- Listening
- Microsoft Windows
- Staffing
- Collections
- Telephone Skills
- Conflict Resolution
- High School Diploma
- Troubleshooting
- Investigation
- Microsoft Outlook
- Verbal Communication
- Written Communication
- Data Entry
- Typing
- Documentation
- Spanish
- Multitasking
- Interpersonal Skills
- Collaboration
- Sales
- English
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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