Call Center Representative Jobs in Oregon
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
center representative, etc. working with our company Job Criteria: Start Date: Position Type: Part-Time Permanent Years of Experience Required: Education Required: Overnight Travel: Vacation Time:...
Are you an organized, detail-oriented professional who enjoys supporting both people and processes? Were looking for an enthusiastic Office & Client Support Specialist to join our team in...
Pay range: $25.18 - $37.77 per hour, based on experience. This position comes with a comprehensive benefits package that includes medical, dental, vision, a 403(b) retirement plan, and a generous...
Looking for a sales career where you control your income? Join our team as a Client Relations Specialist and help individuals make informed financial decisions with Indexed Universal Life (IUL)...
Remote WorkNorthwest Human Services is a non-profit leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970. We are a mission focused organization...
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Remote WorkThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Remote WorkIn-Person Position Are you looking for a company that is founded on growth and opportunity? Are you having trouble finding a company that values its employees and is committed to personal growth...
center management Communication skills Banking Entry level Under 1 year Full Job Description Overview Not just a Customer Service Representative, but a Contact Center Representative!...
We are seeking a dedicated Call Center Representative I to join our team at our clinic in Hood River, Oregon....
Center Experience Strong Computer Skills Excellent Verbal & Writtenmunication Position Overview: Working within a leading industry client in Class Action business operations, the call center manages...
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Remote WorkBilingual Spanish Call Center Customer Service Representative
- Portland, OR
- 45+ days ago
- Portland, OR
- 45+ days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Job Details Job Location : Gresham RC 706 - Gresham, OR Position Type : Full Time Salary Range : $19.18 - $19.18 Hourly Description Our Vision A world where no resource is wasted. Our Mission To...
Demographic Data for Oregon
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Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Oregon
Highest Education Level
Call Center Representatives in Oregon offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Collections
- Telephone Skills
- Microsoft Windows
- Staffing
- Listening
- High School Diploma
- Account Management
- Conflict Resolution
- Troubleshooting
- Driving
- Punctual
- Negotiation
- Investigation
- Verbal Communication
- Microsoft Outlook
- Typing
- Collaboration
- Interpersonal Skills
- Data Entry
- English
- Multitasking
- Spanish
- Microsoft PowerPoint
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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