Call Center Representative Jobs in Oregon
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
$18.50/Hr. REMOTE Call Center Agent (Must Live In/Near Portland, OR)
- Portland, OR
- 3 days ago
- Portland, OR
- 3 days ago
Requirements: Must have prior call center experience. Reliable home internet and a quiet work from home environment. Must live within 30 miles of Portland....
Remote WorkCall Center Representative Category:Clerical - Work from Home Location:Portland, OR 97202 Pay:$19.00 Hourly Posted:1 day ago Status:Open Description Call Center Representative Corporate Headquarters...
Remote WorkClient Support Specialist - Greater Portland, OR Area
- Portland, OR
- 9 days ago
- Portland, OR
- 9 days ago
Job Description: To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed...
Job Details Job Location : Gresham RC 706 - Gresham, OR Position Type : Full Time Salary Range : $19.18 - $23.01 Hourly Description Our Vision A world where no resource is wasted. Our Mission To...
Job Details Job Location : Ontario RC 721 - Ontario, OR Position Type : Full Time Salary Range : $18.02 - $22.62 Hourly Description Our Vision A world where no resource is wasted. Our Mission To...
Benefits Enrollment Call Center Agent Our client is seeking a detail-oriented and dependable Benefits Enrollment Call Center Agent to provide high-volume customer service and administrative...
Remote WorkTo be successful in this role, you will have: + Previous customer service and/or call center experience + Keyboarding and MS Office proficiency + Excellent communication skills + Extensive experience...
Remote WorkThese are virtual/hybrid working positions (work from home) but you must be within one hour of travel time to a Providence work location in the Portland Metro Area. This proximity ensures that you...
The Call Center Representative position is critical to the success and operational efficiency of OHSU, working in a call center which operates 24 hours a day, 7 days a week, 365 days a year....
Bilingual (Spanish) Call Center Representative Location: Portland, Oregon 97217 Duration: 6+ Months, Contract Shift Details: Tuesday, Wednesday, Thursday, Friday and Saturdays; 7:30am - 4:00pm PST....
Call Center Representative Full Time Hermiston, Oregon Day 40 Hours USD $22.93/Hr. USD $35.12/Hr....
We are hiring a Call Center Representative in Portland, OR. Step into a role where your quick thinking and communication skills make a difference every single day!...
Our home health and hospice agencies are located throughout California, Hawaii, Oregon and Washington. They serve the entire community and offer personalized in-home care, and many have been...
center representative, etc. working with our company Job Criteria: Start Date: Position Type: Part-Time Permanent Years of Experience Required: Education Required: Overnight Travel: Vacation Time:...
Pay range: $25.18 - $37.77 per hour, based on experience. This position comes with a comprehensive benefits package that includes medical, dental, vision, a 403(b) retirement plan, and a generous...
Demographic Data for Oregon
Moving to Oregon? Find some basic demographic data about Oregon below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Oregon
Highest Education Level
Call Center Representatives in Oregon offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Staffing
- Account Management
- Listening
- Telephone Skills
- High School Diploma
- Troubleshooting
- Driving
- Negotiation
- Punctual
- Typing
- Conflict Resolution
- Microsoft Outlook
- Investigation
- Verbal Communication
- Collaboration
- Interpersonal Skills
- Data Entry
- Multitasking
- Team Building
- Microsoft PowerPoint
- English
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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