Call Center Representative Jobs in Oregon
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Call Center Representative (Fundraising for Charities) $18 - $20!!!!!!! HIRING NOW - Love what you do and the team you do it with!...
Trustmarks mission is to improve wellbeing for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust....
Job Details Job Location : Milwaukie RC 718 - Milwaukie, OR Position Type : Full Time Salary Range : $19.18 - $23.01 Hourly Description Our Vision A world where no resource is wasted. Our Mission...
CALL CENTER AGENT - REMOTE - Use Your Own Devices Our client operates a fast-paced office environment with extensive contact with clients and employees. They demand the highest level of...
Remote WorkGrants Pass Honda Chevrolet Nissan Sales Call Center Agent
- Grants Pass, OR
- 3 days ago
- Grants Pass, OR
- 3 days ago
Grants Pass Automotive is seeking motivated individuals to join our Sales Business Development Team! This person must be comfortable multi-tasking, answering questions via phone, email or text and...
Join Our Team as a Call Center Representative - Make an Impact from Portland, OR! Are you a problem-solver with a knack for delivering top-notch customer service?...
Our home health and hospice agencies are located throughout California, Hawaii, Oregon and Washington. They serve the entire community and offer personalized in-home care, and many have been...
In-Person Position Are you looking for a company that is founded on growth and opportunity? Are you having trouble finding a company that values its employees and is committed to personal growth...
center representative, etc. working with our company Job Criteria: Start Date: Position Type: Part-Time Permanent Years of Experience Required: Education Required: Overnight Travel: Vacation Time:...
Are you an organized, detail-oriented professional who enjoys supporting both people and processes? Were looking for an enthusiastic Office & Client Support Specialist to join our team in...
Pay range: $25.18 - $37.77 per hour, based on experience. This position comes with a comprehensive benefits package that includes medical, dental, vision, a 403(b) retirement plan, and a generous...
Looking for a sales career where you control your income? Join our team as a Client Relations Specialist and help individuals make informed financial decisions with Indexed Universal Life (IUL)...
Remote WorkNorthwest Human Services is a non-profit leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970. We are a mission focused organization...
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Remote WorkIn-Person Position Are you looking for a company that is founded on growth and opportunity? Are you having trouble finding a company that values its employees and is committed to personal growth...
Demographic Data for Oregon
Moving to Oregon? Find some basic demographic data about Oregon below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Oregon
Highest Education Level
Call Center Representatives in Oregon offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Escalation Management
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Telephone Skills
- Staffing
- Listening
- Account Management
- High School Diploma
- Conflict Resolution
- Troubleshooting
- Driving
- Punctual
- Negotiation
- Investigation
- Microsoft Outlook
- Verbal Communication
- Collaboration
- Interpersonal Skills
- English
- Spanish
- Microsoft PowerPoint
- Policy Development
- Multitasking
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Call Center Representative Related Career Advice Articles
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