Customer Service Manager Jobs in Cincinnati, OH
Search Customer Service Manager Jobs
Customer Service Supervisor Healthcare -, Hybrid
- Cincinnati, OH
- 3 days ago
Director, Client Service - Account Management Director, Scientific Communications Agency
- Covington, KY (7 miles from Cincinnati, OH)
- 1 day ago
Inside Sales Account Manager ,
- Cincinnati, OH
- 1 day ago
- Cincinnati, OH
- 18 hours ago
- Mason, OH (15 miles from Cincinnati, OH)
- 3 days ago
- Cincinnati, OH
- 1 day ago
Client Service Coordinator - Marketing
- Cincinnati, OH
- 1 day ago
Customer Service Administrator
- Crestview Hills, KY (11 miles from Cincinnati, OH)
- 16 hours ago
- Cincinnati, OH
- 2 days ago
Linux Technical Account Manager, Amer
- Cincinnati, OH
- 1 day ago
Director, Client Service - Account Management Director, Scientific Communications Agency
- Cincinnati, OH
- 1 day ago
Director, Client Service Account Management, Brand Communications Agency
- Covington, KY (7 miles from Cincinnati, OH)
- 1 day ago
Director, Client Service Account Management, Brand Communications Agency
- Cincinnati, OH
- 1 day ago
Customer Service Coordinator - 2nd and 3rd Shift - 17.00 Per Hour
- Elsmere, KY (12 miles from Cincinnati, OH)
- 20 hours ago
- Walton, KY (21 miles from Cincinnati, OH)
- 3 days ago
Demographic Data for Cincinnati, OH
Moving to Cincinnati, OH? Find some basic demographic data about Cincinnati, OH below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Cincinnati, OH
Highest Education Level
- Bachelor's Degree (36.3%)
- High School or GED (22.9%)
- Associate's Degree (13.9%)
- Master's Degree (11.5%)
- Vocational Degree or Certification (11.3%)
- Some College (2.7%)
- Doctorate Degree (0.8%)
- Some High School (0.6%)
Average Work Experience
- 4-6 years (43.8%)
- 1-2 years (15.7%)
- 2-4 years (15.0%)
- None (11.8%)
- 10+ years (7.6%)
- Less than 1 year (4.8%)
- 8-10 years (1.3%)
- 6-8 years (0.2%)
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
= trending- Account Management
- Billing
- Call Center Experience
- Call Center Management
- Claims Management
- Client Services
- Coaching
- Communication Skills
- Complaint Resolution
- Computer Skills
- Conflict Resolution
- Customer Relations
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Success
- Disability Claims
- Driving
- Employee Retention
- English
- Escalation Management
- Flexibility
- Friendliness
- High School Diploma
- Leadership
- Liaison
- Listening
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Multitasking
- Onboarding
- Organization
- Policy Administration
- Policy Development
- Problem Solving
- Project Coordination
- Project Management
- Public Speaking
- Relationship Management
- Reporting
- Research Skills
- Resolution
- Retail
- Sales
- Scheduling
- Scheduling Appointments
- Software
- Staff Supervision
- Time Management
- Training and Development
- Verbal Communication
- Willingness To Learn
- Written Communication
- Zendesk
Other Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.