Customer Service Manager Jobs in Wilmington, NC

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1-5 of 5 Jobs

Customer Relationship Manager

  • Drive Today Wilmington
  • Wilmington, NC
  • 3 hours ago
At Drive Today Wilmington, we provide a level of professional service that truly set us apart from the rest. What differentiates us the most is our treatment of our customers with the utmost care...

Customer Service Lead - H600

  • Carters Incorporated
  • Wilmington, NC
  • 8 days ago
Employee Type: Regular Carters, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carters and OshKosh Bgosh brands,...

Client Service Coordinator - Wilmington, NC Full Time

  • Banfield Pet Hospital
  • Wilmington, NC
  • 10 days ago
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in...

Customer Service Lead - 24H600

  • Carter's
  • Wilmington, NC
  • 12 days ago
Employee Type: Regular Carters, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carters and OshKosh Bgosh brands,...

FT Assistant Manager Customer Service

  • Food Lion
  • Wilmington, NC
  • 16 days ago
to learn multiple tasks and technical requirements of the job Ability to use technical information to solve problems Must meet minimum age requirements to perform specific job functions Must be able...

Demographic Data for Wilmington, NC

Moving to Wilmington, NC? Find some basic demographic data about Wilmington, NC below.

186,140
6,707
Medium/Lg

Customer Service Manager Online Courses and Training Opportunities

edX
Culture of Services: Paradox of Customer Relations
Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service sector. Other sectors, such as agriculture and...
Coursera
Customer Analytics
Data about our browsing and buying patterns are everywhere. From credit card transactions and online shopping carts, to customer loyalty programs and user-generated ratings/reviews, there is a...
Coursera
Branding and Customer Experience
Whether students come from a Branding or a Customer Experience background or perspective, this course will explore the synergies between and the intersection of the two sets of activities. While...
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Salary for Customer Service Manager Jobs in Wilmington, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Top Hiring Companies

Top hiring companies in your area for Customer Service Manager positions

Highest Education Level

Customer Service Managers in Wilmington, NC offer the following education background
  • Bachelor's Degree (36.4%)
  • High School or GED (22.9%)
  • Associate's Degree (13.9%)
  • Master's Degree (11.5%)
  • Vocational Degree or Certification (11.3%)
  • Some College (2.7%)
  • Doctorate Degree (0.8%)
  • Some High School (0.6%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Managers in Wilmington, NC
  • 4-6 years (43.8%)
  • 1-2 years (15.7%)
  • 2-4 years (15.0%)
  • None (11.8%)
  • 10+ years (7.6%)
  • Less than 1 year (4.8%)
  • 8-10 years (1.3%)
  • 6-8 years (0.2%)

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Manager position

= trending

Other Titles

Here are some other career titles that require similar skills

Customer Service Manager Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.