Customer Service Manager Jobs in Mebane, NC
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
FT Assistant Manager Customer Service
- Durham, NC (22 miles from Mebane, NC)
- 2 days ago
- Durham, NC (22 miles from Mebane, NC)
- 2 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 440536 Address: USA-NC-Durham-4711 Hope Valley Rd. Store Code: Store 00274 Front End (7208309) Food Lion has been providing an easy,...
Customer Experience Manager - Victoria's Secret - Tanger Outlet at Mebane - Mebane, NC
- Mebane, NC
- 4 days ago
- Mebane, NC
- 4 days ago
Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. Conducting associate observations and associate coaching....
Associate Director, Client Services
- Durham, NC (22 miles from Mebane, NC)
- 4 days ago
- Durham, NC (22 miles from Mebane, NC)
- 4 days ago
Job Overview:** Manages a group of client service professionals within a part of a large market or region. Responsible for quality and service to client, ensuring client obtains maximum value from...
Bilingual Customer Service Coordinator
- Whitsett, NC (20 miles from Mebane, NC)
- 4 days ago
- Whitsett, NC (20 miles from Mebane, NC)
- 4 days ago
Bilingual Customer Service Specialist Our client, a world leader in the packaging industry, is currently seeking an enthusiastic Customer Service Specialist to join their team! The primary...
Principal Technical Account Manager
- Durham, NC (22 miles from Mebane, NC)
- 4 days ago
- Durham, NC (22 miles from Mebane, NC)
- 4 days ago
Description Xperi invents, develops and delivers technologies that create extraordinary experiences at home and on the go for millions of people around the world. Powering billions of consumer...
- Durham, NC (22 miles from Mebane, NC)
- 12 days ago
- Durham, NC (22 miles from Mebane, NC)
- 12 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. CSC is responsibilities...
- Durham, NC (22 miles from Mebane, NC)
- 15 days ago
- Durham, NC (22 miles from Mebane, NC)
- 15 days ago
Assistant Community Manager w/quick growth potential Your Role as a Assistant Community Manager: Your practical and compassionate nature is critical to effectively balance between leasing...
Director/Senior, Client Service Manager
- Durham, NC (22 miles from Mebane, NC)
- 26 days ago
- Durham, NC (22 miles from Mebane, NC)
- 26 days ago
Senior/Director, Client Service Manager ****Please Note: The hiring manager will be hiring at a Senior OR Director level based on candidate experience*** The Role You will be the primary Fidelity...
Associate Director, Customer Service Excellence
- Durham, NC (22 miles from Mebane, NC)
- 30+ days ago
- Durham, NC (22 miles from Mebane, NC)
- 30+ days ago
Locations: New York | Boston | Atlanta | Austin | Chicago | San Francisco | Mountain View | Dallas | Denver | Detroit | Houston | Los Angeles | Miami | Minneapolis | Nashville | Summit |...
Customer Service Lead - Part-Time
- Durham, NC (22 miles from Mebane, NC)
- 30+ days ago
- Durham, NC (22 miles from Mebane, NC)
- 30+ days ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
Sandvik Coromant in North-Central Florida region is looking for an Account Manager Location: Ideal location would be in or around Ocala, Gainesville, Orlando or Daytona Beach. If you are...
Demographic Data for Mebane, NC
Moving to Mebane, NC? Find some basic demographic data about Mebane, NC below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Mebane, NC
Highest Education Level
Customer Service Managers in Mebane, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Coaching
- Bachelor's Degree
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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