Customer Service Manager Jobs in Mebane, NC
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Service Manager as requested Works to promote teamwork at all levels of the company Willing to work flexible hours, if necessary Perform all duties according to established safety policy, including...
Customer Service Lead (Seasonal)
- Hillsborough, NC (12 miles from Mebane, NC)
- 2 days ago
- Hillsborough, NC (12 miles from Mebane, NC)
- 2 days ago
Customer Service Lead (Seasonal) Location: On-site in Hillsborough, NC Reports to: Customer Service Supervisor Department: Contact Center NOTE: THIS IS AN INTERNAL HIRE POSITION Job Purpose The...
Client Service Coordinator - 005030
- Durham, NC (22 miles from Mebane, NC)
- 3 days ago
- Durham, NC (22 miles from Mebane, NC)
- 3 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...
Client Service Coordinator - 000598
- Durham, NC (22 miles from Mebane, NC)
- 5 days ago
- Durham, NC (22 miles from Mebane, NC)
- 5 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...
Retail Customer Service Supervisor
- Durham, NC (22 miles from Mebane, NC)
- 12 days ago
- Durham, NC (22 miles from Mebane, NC)
- 12 days ago
PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed...
Director, Customer Service & Self-Pay Collections- PRMO
- Durham, NC (22 miles from Mebane, NC)
- 16 days ago
- Durham, NC (22 miles from Mebane, NC)
- 16 days ago
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and...
Customer Service Lead - Part-Time
- Burlington, NC (14 miles from Mebane, NC)
- 16 days ago
- Burlington, NC (14 miles from Mebane, NC)
- 16 days ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
Director, Customer Service & Self-Pay Collections- PRMO
- Durham, NC (22 miles from Mebane, NC)
- 16 days ago
- Durham, NC (22 miles from Mebane, NC)
- 16 days ago
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and...
- Durham, NC (22 miles from Mebane, NC)
- 21 days ago
- Durham, NC (22 miles from Mebane, NC)
- 21 days ago
Position Overview We are seeking a detail-oriented and client-focused Customer Service Manager (CSM) to oversee day-to-day client support and operational excellence within our Solar and Storage Operations...
Sandvik Coromant in North-Central Florida region is looking for an Account Manager Location: Ideal location would be in or around Ocala, Gainesville, Orlando or Daytona Beach. If you are...
Staff Technical Customer Experience Manager/Architect- Federal DOD
- Durham, NC (22 miles from Mebane, NC)
- 60+ days ago
- Durham, NC (22 miles from Mebane, NC)
- 60+ days ago
Hungry, Humble, Honest, with Heart. The Opportunity- Public Sector Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for...
Staff Technical Customer Experience Manager- Federal
- Durham, NC (22 miles from Mebane, NC)
- 60+ days ago
- Durham, NC (22 miles from Mebane, NC)
- 60+ days ago
Hungry, Humble, Honest, with Heart. The Opportunity- Public Sector Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for...
Account Manager - Northern Kansas & Central Nebraska area
- Mebane, NC
- 60+ days ago
- Mebane, NC
- 60+ days ago
Account Manager - Northern Kansas & Central Nebraska area locations USA, Kansas City time type Full time posted on Posted 5 Days Ago job requisition id R0068877 Northern Kansas and Central...
Demographic Data for Mebane, NC
Moving to Mebane, NC? Find some basic demographic data about Mebane, NC below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Mebane, NC
Highest Education Level
Customer Service Managers in Mebane, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Retention
- Shipping
- Cash Management
- Customer Satisfaction
- Merchandising
- Performance Management
- Onboarding
- Cashier Skills
- Customer Relations
- Relationship Management
- Strategy Development
- Closing
- Telephone Skills
- Friendliness
- Customer Relationship Management
- Listening
- High School Diploma
- Account Management
- Retail
- Process Improvement
- Verbal Communication
- Driving
- Written Communication
- Flexibility
- Documentation
- Events
- Mentoring
- Collaboration
- Spanish
- Multitasking
- Coaching
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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