Customer Service Representative Jobs in Mebane, NC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 72 Jobs

Customer Service Associate - Temporary

  • Graham, NC (12 miles from Mebane, NC)
  • 3 hours ago
  • Graham, NC (12 miles from Mebane, NC)
  • 3 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(07477) - 6307-M burlington rd

  • Whitsett, NC (20 miles from Mebane, NC)
  • 16 hours ago
  • Whitsett, NC (20 miles from Mebane, NC)
  • 16 hours ago

Company Description Job Description CSR you will learn to greet customers and answer phones learn to take orders on our POS system and also fold boxes and some light cleaning. Qualifications...

Restaurant Customer Service Team Member

  • Durham, NC (22 miles from Mebane, NC)
  • 17 hours ago
  • Durham, NC (22 miles from Mebane, NC)
  • 17 hours ago

Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...

Bilingual Customer Service Specialist (Spanish)

  • Durham, NC (22 miles from Mebane, NC)
  • 1 day ago
  • Durham, NC (22 miles from Mebane, NC)
  • 1 day ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Customer Service Rep(04461) - 1201 Cole Mill Rd.

  • Durham, NC (22 miles from Mebane, NC)
  • 1 day ago
  • Durham, NC (22 miles from Mebane, NC)
  • 1 day ago

Company Description Job Description CSR Job Description Uphold Domino's standards of grooming, uniform, and appearance Promote pizza products, specials, and promotions Receive cross-training for...

Customer Success Representative - Healthcare

  • Durham, NC (22 miles from Mebane, NC)
  • 1 day ago
  • Durham, NC (22 miles from Mebane, NC)
  • 1 day ago

Hungry, Humble, Honest, with Heart. The Opportunity Are you hungry, humble, honest, with heart? Do you have a passion for Enterprise Cloud Technology and a vision for the future of business? If...

BILINGUAL (English/Spanish) Cust Svc Support Rep-11am-8pm EST Remote (Patient Customer Service)

  • Burlington, NC (14 miles from Mebane, NC)
  • 2 days ago
  • Burlington, NC (14 miles from Mebane, NC)
  • 2 days ago

License|Certification|Education : Requires a High School Diploma or equivalent Previous medical and/or call center experience a plus....

Remote Work

Customer Account Representative

  • Burlington, NC (14 miles from Mebane, NC)
  • 2 days ago
  • Burlington, NC (14 miles from Mebane, NC)
  • 2 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service Team Member - Mebane, NC (NC0110)

  • Mebane, NC
  • 3 days ago
  • Mebane, NC
  • 3 days ago

Job Details Job Location : Mebane, NC Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...

Customer Care Advocate Cary 6 23 25

  • Durham, NC (22 miles from Mebane, NC)
  • 4 days ago
  • Durham, NC (22 miles from Mebane, NC)
  • 4 days ago

Prior Call Center experience is highly preferred....

Diagnostic Sales Associate (North Carolina)

  • Durham, NC (22 miles from Mebane, NC)
  • 6 days ago
  • Durham, NC (22 miles from Mebane, NC)
  • 6 days ago

We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to make A Better World for Pets. Antech is comprised of a diverse team of...

Customer Service Representative (Part-Time)

  • Durham, NC (22 miles from Mebane, NC)
  • 6 days ago
  • Durham, NC (22 miles from Mebane, NC)
  • 6 days ago

Reporting to the location Operations Manager, the Customer Service Representative (CSR) plays a critical role in the daily operation of the award-winning Durham location of TWO MEN AND A TRUCK....

Customer Service

  • Whitsett, NC (20 miles from Mebane, NC)
  • 7 days ago
  • Whitsett, NC (20 miles from Mebane, NC)
  • 7 days ago

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...

Crew Member: Customer Service / Cashier

  • Graham, NC (12 miles from Mebane, NC)
  • 7 days ago
  • Graham, NC (12 miles from Mebane, NC)
  • 7 days ago

The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...

Full Time Assistant Customer Service Manager DLT

  • Burlington, NC (14 miles from Mebane, NC)
  • 7 days ago
  • Burlington, NC (14 miles from Mebane, NC)
  • 7 days ago

Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...

Demographic Data for Mebane, NC

Moving to Mebane, NC? Find some basic demographic data about Mebane, NC below.


Local
National
33,237
662
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Mebane, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Mebane, NC offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Mebane, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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