Customer Service Manager Jobs in Levittown, NY

A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.

Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.

1-15 of 46 Jobs

Regional Senior Manager, Client Services

  • Port Chester, NY (22 miles from Levittown, NY)
  • 12 hours ago
  • Port Chester, NY (22 miles from Levittown, NY)
  • 12 hours ago

ABOUT THE SHADE STORE At The Shade Store, we have handcrafted the finest Shades, Blinds and Drapery for 75 years. We believe designing beautiful custom window treatments should be an effortless...

Customer Success Manager - Trade/HVO/Executive

  • Port Chester, NY (22 miles from Levittown, NY)
  • 12 hours ago
  • Port Chester, NY (22 miles from Levittown, NY)
  • 12 hours ago

ABOUT THE SHADE STORE At The Shade Store, we have handcrafted the finest Shades, Blinds and Drapery for 75 years. We believe designing beautiful custom window treatments should be an effortless...

Customer Service Coordinator, Corporate

  • Babylon, NY (7 miles from Levittown, NY)
  • 14 hours ago
  • Babylon, NY (7 miles from Levittown, NY)
  • 14 hours ago

olters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and...

Community Solutions Customer Experience Manager

  • Stamford, CT (22 miles from Levittown, NY)
  • 1 day ago
  • Stamford, CT (22 miles from Levittown, NY)
  • 1 day ago

JOB SUMMARY Responsible for understanding the overall user experience strategy and crafting business cases in order to align Spectrum Community Solutions (SCS) and the greater Charter enterprise....

Relationship Manager, Client Services (Hybrid)

  • Edgewood, NY (14 miles from Levittown, NY)
  • 1 day ago
  • Edgewood, NY (14 miles from Levittown, NY)
  • 1 day ago

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join...

Remote Work

Manager Client Services (Hybrid)

  • Edgewood, NY (14 miles from Levittown, NY)
  • 2 days ago
  • Edgewood, NY (14 miles from Levittown, NY)
  • 2 days ago

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join...

Remote Work

Client Service Coordinator

  • Valley Stream, NY (10 miles from Levittown, NY)
  • 3 days ago
  • Valley Stream, NY (10 miles from Levittown, NY)
  • 3 days ago

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...

Customer Experience Manager - Victoria's Secret - The Mall at Bay Plaza - Bronx, NY

  • Bronx, NY (22 miles from Levittown, NY)
  • 3 days ago
  • Bronx, NY (22 miles from Levittown, NY)
  • 3 days ago

Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. Conducting associate observations and associate coaching....

Customer Success Manager

  • Port Chester, NY (22 miles from Levittown, NY)
  • 4 days ago
  • Port Chester, NY (22 miles from Levittown, NY)
  • 4 days ago

ABOUT THE SHADE STORE At The Shade Store, we have handcrafted the finest Shades, Blinds and Drapery for 75 years. We believe designing beautiful custom window treatments should be an effortless...

Client Service Coordinator - 002353

  • White Plains, NY (24 miles from Levittown, NY)
  • 4 days ago
  • White Plains, NY (24 miles from Levittown, NY)
  • 4 days ago

Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ('CSC') drives the flow of clients and pets through the hospital, maximizes the productivity of the...

Customer Service Manager

  • Lynbrook, NY (9 miles from Levittown, NY)
  • 5 days ago
  • Lynbrook, NY (9 miles from Levittown, NY)
  • 5 days ago

Deliver Exceptional Client Care: Join Carefree Air as a Customer Service Account Manager! Job OverviewCarefree Air, a leader in HVAC Mechanical Services in the Long Island area, is seeking a...

Customer Service Manager

  • Brentwood, NY (14 miles from Levittown, NY)
  • 5 days ago
  • Brentwood, NY (14 miles from Levittown, NY)
  • 5 days ago

We are currently recruiting for a Customer Services Manager to join our Eastern team based in Brentwood, Essex....

Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)

  • Huntington Station, NY (10 miles from Levittown, NY)
  • 6 days ago
  • Huntington Station, NY (10 miles from Levittown, NY)
  • 6 days ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...

Customer Experience Manager

  • Brooklyn, NY (24 miles from Levittown, NY)
  • 6 days ago
  • Brooklyn, NY (24 miles from Levittown, NY)
  • 6 days ago

Store - NYC-BROOKLYN HEIGHTS, NY Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...

Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)-Full Time

  • Harrison, NY (20 miles from Levittown, NY)
  • 7 days ago
  • Harrison, NY (20 miles from Levittown, NY)
  • 7 days ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

Demographic Data for Levittown, NY

Moving to Levittown, NY? Find some basic demographic data about Levittown, NY below.


Local
National
42,501
808
Medium

Customer Service Manager Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Team Engagement for Customer Service Managers
Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service Career Guide: From Agent to Manager
This course walks you through every stage of the support career path - from entry-level agent to team lead and manager. You'll learn the core responsibilities, required soft skills, and...

Salary for Customer Service Manager Jobs in Levittown, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Managers in Levittown, NY offer the following education background
Bachelor's Degree
38.0%
High School or GED
20.8%
Associate's Degree
14.2%
Master's Degree
11.9%
Vocational Degree or Certification
11.0%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Managers in Levittown, NY
4-6 years
43.8%
1-2 years
15.7%
2-4 years
15.0%
None
11.8%
10+ years
7.6%
Less than 1 year
4.8%
8-10 years
1.3%
6-8 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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