Call Center Representative Jobs in Levittown, NY
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Customer Care Associate (Cantonese and Mandarin)
- Brooklyn, NY (24 miles from Levittown, NY)
- 20 hours ago
- Brooklyn, NY (24 miles from Levittown, NY)
- 20 hours ago
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll...
Call Center Representative - 9823
- Merrick, NY (4 miles from Levittown, NY)
- 1 day ago
- Merrick, NY (4 miles from Levittown, NY)
- 1 day ago
the country in search of a Call Center Representative....
Spanish-speaking Call Center Representative
- Rego Park, NY (18 miles from Levittown, NY)
- 1 day ago
- Rego Park, NY (18 miles from Levittown, NY)
- 1 day ago
We are seeking a dedicated and customer-oriented Call Center Representative to join our team....
- Queens Village, NY (12 miles from Levittown, NY)
- 7 days ago
- Queens Village, NY (12 miles from Levittown, NY)
- 7 days ago
Call Center Technician-EMT Per Diem positions available-flexible scheduling to fit your life! The Parker Jewish Institute, located in New Hyde Park, NY is seeking EMTs to join our new program, the...
- Deer Park, NY (10 miles from Levittown, NY)
- 19 days ago
- Deer Park, NY (10 miles from Levittown, NY)
- 19 days ago
A manufacturing company in Deer Park, NY is seeking a motivated and customer-focused individual to join our team as an Entry-Level Call Center Representative....
- Brooklyn Heights, NY (24 miles from Levittown, NY)
- 23 days ago
- Brooklyn Heights, NY (24 miles from Levittown, NY)
- 23 days ago
Search jobs Brooklyn Heights, OH Call Center Representative Call Center Representative AmeriGas Brooklyn Heights, Ohio, United States 4 days ago Quick Job type Full-time Quick Job description Call Center...
Contact Center Representative - Remote in Illinois
- Darien, CT (24 miles from Levittown, NY)
- 23 days ago
- Darien, CT (24 miles from Levittown, NY)
- 23 days ago
Contact Center Representative - Remote in Illinois KO Business Solutions Darien, IL, us 2 days ago Quick Job type Full-time Remote Quick Job description Job Description KO Business Solutions is...
Remote WorkPatient Service Representative - Call Center, Hicksville, Long Island, Part Time, Days, Offsite
- Huntington, NY (11 miles from Levittown, NY)
- 30+ days ago
- Huntington, NY (11 miles from Levittown, NY)
- 30+ days ago
Description The Offsite Patient Service Representative provides front line contact as a patient liaison within the access center, check-in/check-out, appointment scheduler, triage, prior...
- Stamford, CT (22 miles from Levittown, NY)
- 45+ days ago
- Stamford, CT (22 miles from Levittown, NY)
- 45+ days ago
Stamford Health, a well-established, award winning Healthcare System with multiple locations in CT has an opportunity for Contact Center Agents. As a new Certified Great Place to Work...
Call Center Representative - VIVO Pharmacy (Onsite)
- Lake Success, NY (10 miles from Levittown, NY)
- 60+ days ago
- Lake Success, NY (10 miles from Levittown, NY)
- 60+ days ago
Job Description Operates the telephone console, performs communication activities and responsible for various duties. Performs various routine clerical duties. Job Responsibility Operates...
Access Center Lead Agent- Call Center, Hicksville, Long Island, HYBRID, Full Time, Days, Offsite
- Greenlawn, NY (12 miles from Levittown, NY)
- 90+ days ago
- Greenlawn, NY (12 miles from Levittown, NY)
- 90+ days ago
Description The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up appointments for patients, and who takes a lead role...
- Huntington, NY (11 miles from Levittown, NY)
- 90+ days ago
- Huntington, NY (11 miles from Levittown, NY)
- 90+ days ago
Description The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up appointments for patients, and who takes a lead role...
- Bronx, NY (22 miles from Levittown, NY)
- 90+ days ago
- Bronx, NY (22 miles from Levittown, NY)
- 90+ days ago
Impact Supports Bank performance, profitability and reputation by ensuring excellent customer service and an efficient online presence. Responsibilities Provides customer sales and service by...
Customer Care Associate - Remote
- Long Island City, NY (21 miles from Levittown, NY)
- 90+ days ago
- Long Island City, NY (21 miles from Levittown, NY)
- 90+ days ago
Global Contact Services is currently looking for Remote Full-Time and Part-Time Associates Job Description: Global Contact Services (GCS) is a long-term contractor for NYC Transit Authority...
Call Center Representative / Patient Engagement Advocate
- White Plains, NY (24 miles from Levittown, NY)
- 90+ days ago
- White Plains, NY (24 miles from Levittown, NY)
- 90+ days ago
The Patient Engagement Advocate (Call Center Representative) works within a Patient Engagement Center that helps promote overall health and well-being....
Remote WorkDemographic Data for Levittown, NY
Moving to Levittown, NY? Find some basic demographic data about Levittown, NY below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Levittown, NY
Highest Education Level
Call Center Representatives in Levittown, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Account Management
- Staffing
- Listening
- High School Diploma
- Telephone Skills
- Troubleshooting
- Microsoft Outlook
- Negotiation
- Punctual
- Conflict Resolution
- Typing
- Driving
- Verbal Communication
- Investigation
- Data Entry
- Collaboration
- Interpersonal Skills
- English
- Multitasking
- Policy Development
- Microsoft PowerPoint
- Spanish
- Team Building
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Call Center Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »