Customer Service Manager Jobs in Chappaqua, NY
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)-Full Time
- Chappaqua, NY
- 19 hours ago
- Chappaqua, NY
- 19 hours ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
- Stamford, CT (14 miles from Chappaqua, NY)
- 1 day ago
- Stamford, CT (14 miles from Chappaqua, NY)
- 1 day ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Regional Senior Manager, Client Services
- Port Chester, NY (11 miles from Chappaqua, NY)
- 2 days ago
- Port Chester, NY (11 miles from Chappaqua, NY)
- 2 days ago
ABOUT THE SHADE STORE At The Shade Store, we have handcrafted the finest Shades, Blinds and Drapery for 75 years. We believe designing beautiful custom window treatments should be an effortless...
Customer Success Manager - Trade/HVO/Executive
- Port Chester, NY (11 miles from Chappaqua, NY)
- 2 days ago
- Port Chester, NY (11 miles from Chappaqua, NY)
- 2 days ago
ABOUT THE SHADE STORE At The Shade Store, we have handcrafted the finest Shades, Blinds and Drapery for 75 years. We believe designing beautiful custom window treatments should be an effortless...
Customer Service Coordinator, Corporate
- Monsey, NY (16 miles from Chappaqua, NY)
- 2 days ago
- Monsey, NY (16 miles from Chappaqua, NY)
- 2 days ago
olters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and...
Community Solutions Customer Experience Manager
- Stamford, CT (14 miles from Chappaqua, NY)
- 2 days ago
- Stamford, CT (14 miles from Chappaqua, NY)
- 2 days ago
JOB SUMMARY Responsible for understanding the overall user experience strategy and crafting business cases in order to align Spectrum Community Solutions (SCS) and the greater Charter enterprise....
- Westport, CT (22 miles from Chappaqua, NY)
- 4 days ago
- Westport, CT (22 miles from Chappaqua, NY)
- 4 days ago
Title: Director of Client Services Location: Westport, CT Salary: $120,000 170,000 Contact: Paul Chatlos, ... Our client seeks a Director of Client Services to build and manage a team that works...
- Port Chester, NY (11 miles from Chappaqua, NY)
- 6 days ago
- Port Chester, NY (11 miles from Chappaqua, NY)
- 6 days ago
ABOUT THE SHADE STORE At The Shade Store, we have handcrafted the finest Shades, Blinds and Drapery for 75 years. We believe designing beautiful custom window treatments should be an effortless...
Client Service Coordinator - 002353
- White Plains, NY (9 miles from Chappaqua, NY)
- 6 days ago
- White Plains, NY (9 miles from Chappaqua, NY)
- 6 days ago
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ('CSC') drives the flow of clients and pets through the hospital, maximizes the productivity of the...
Accountant- Client Services Manager (Remote- US Based)
- Montvale, NJ (16 miles from Chappaqua, NY)
- 9 days ago
- Montvale, NJ (16 miles from Chappaqua, NY)
- 9 days ago
Please Note: This is a 1 year contract position. Job Summary Our firm is growing and we are looking for a full-time Accountant- Client Services Manager to be based remotely within the U.S. This...
Remote WorkClient Success & Sales Account Manager
- Nanuet, NY (13 miles from Chappaqua, NY)
- 11 days ago
- Nanuet, NY (13 miles from Chappaqua, NY)
- 11 days ago
Client Success & Sales Account Manager Retail/Sales $ 57000 - $ 63000 / Year location_on Nanuet, New York work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...
- West Nyack, NY (11 miles from Chappaqua, NY)
- 11 days ago
- West Nyack, NY (11 miles from Chappaqua, NY)
- 11 days ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
PT Customer Experience Manager
- Westport, CT (22 miles from Chappaqua, NY)
- 12 days ago
- Westport, CT (22 miles from Chappaqua, NY)
- 12 days ago
Store - WESTPORT, CT Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
- Stamford, CT (14 miles from Chappaqua, NY)
- 18 days ago
- Stamford, CT (14 miles from Chappaqua, NY)
- 18 days ago
Store - STAMFORD, CT Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Customer Service Lead - Part-Time
- Danbury, CT (21 miles from Chappaqua, NY)
- 19 days ago
- Danbury, CT (21 miles from Chappaqua, NY)
- 19 days ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
Demographic Data for Chappaqua, NY
Moving to Chappaqua, NY? Find some basic demographic data about Chappaqua, NY below.
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Title Synonyms
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Salary for Customer Service Manager Jobs in Chappaqua, NY
Highest Education Level
Customer Service Managers in Chappaqua, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Customer Success
- Zendesk
- Bank Deposits
- Order Entry
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Invoicing
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Closing
- Strategy Development
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Punctual
- Driving
- Verbal Communication
- Events
- Flexibility
- Collaboration
- Coaching
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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