Customer Service Representative Jobs in Chappaqua, NY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 127 Jobs

Customer Service Representative

Port Washington, NY (23 miles from Chappaqua, NY)
7 days ago

Port Washington, NY (23 miles from Chappaqua, NY)
7 days ago

Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Top associates can see increases up to 15%!...

Customer Service Representative

Stamford, CT (14 miles from Chappaqua, NY)
2 hours ago

Stamford, CT (14 miles from Chappaqua, NY)
2 hours ago

The Spirit of the Position: The Customer Service Representative greets and creates a welcoming atmosphere for our customers and clients. How do you know if this is the right job for you?!...

Operations Account Liaison - Non Driving

Elmsford, NY (8 miles from Chappaqua, NY)
13 hours ago

Elmsford, NY (8 miles from Chappaqua, NY)
13 hours ago

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated...

Part Time Customer Service Representative $17 hourly

Yonkers, NY (16 miles from Chappaqua, NY)
13 hours ago

Yonkers, NY (16 miles from Chappaqua, NY)
13 hours ago

Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...

Part Time Customer Service Representative $18 Hourly

White Plains, NY (9 miles from Chappaqua, NY)
13 hours ago

White Plains, NY (9 miles from Chappaqua, NY)
13 hours ago

Eyewear Customer Service/Sales Advisor

Cortlandt Manor, NY (10 miles from Chappaqua, NY)
13 hours ago

Cortlandt Manor, NY (10 miles from Chappaqua, NY)
13 hours ago

About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...

Customer Service Representative - Work From Home

Port Washington, NY (23 miles from Chappaqua, NY)
19 hours ago

Port Washington, NY (23 miles from Chappaqua, NY)
19 hours ago

FT Customer Service Representative - Work From Home Location: Port Washington [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer...

Remote Work

Customer Service Support Supervisor

Teaneck, NJ (23 miles from Chappaqua, NY)
1 day ago

Teaneck, NJ (23 miles from Chappaqua, NY)
1 day ago

Company Description** A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country's largest...

Part Time Customer Service Associate

White Plains, NY (9 miles from Chappaqua, NY)
1 day ago

White Plains, NY (9 miles from Chappaqua, NY)
1 day ago

Id : 33665, Title : Part Time Customer Service Associate, Category : Customer Experience, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...288, ExternalPostedStartDate :...

Customer Service Representative

Monsey, NY (16 miles from Chappaqua, NY)
1 day ago

Monsey, NY (16 miles from Chappaqua, NY)
1 day ago

As a Customer Service Representative, you will play a crucial role in supporting our customers and enhancing their experience....

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service)-Full Time

Westwood, NJ (16 miles from Chappaqua, NY)
1 day ago

Westwood, NJ (16 miles from Chappaqua, NY)
1 day ago

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...

Customer Service/Sales

Brewster, NY (19 miles from Chappaqua, NY)
1 day ago

Brewster, NY (19 miles from Chappaqua, NY)
1 day ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Customer Experience Representative

Rye Brook, NY (11 miles from Chappaqua, NY)
2 days ago

Rye Brook, NY (11 miles from Chappaqua, NY)
2 days ago

Main Responsibilities: Process customer inquiries and identify issues; resolve them in a timely and efficient manner Professionally interact with customers via email addressing all concerns and...

Manager, OR Customer Service Customer Systems Support

Spring Valley, NY (14 miles from Chappaqua, NY)
2 days ago

Spring Valley, NY (14 miles from Chappaqua, NY)
2 days ago

Our team is an IT customer related solutions provider committed to delivering and maintaining innovative and sustainable solutions for the customer service organization. We are currently seeking a...

Sourcing & Procurement Communications & Customer Service - Vice President

White Plains, NY (9 miles from Chappaqua, NY)
2 days ago

White Plains, NY (9 miles from Chappaqua, NY)
2 days ago

Sourcing & Procurement Communications & Customer Service - Vice President Join to apply for the Sourcing & Procurement Communications & Customer Service - Vice President role at SMBC Group...

View all 127 jobs

Demographic Data for Chappaqua, NY

Moving to Chappaqua, NY? Find some basic demographic data about Chappaqua, NY below.

Median Age

Average Household Income

Home Value vs Household Income in Chappaqua, NY

Local

National

Total Population

12,568

Number of Businesses

348

City Size

Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Customer Service Hub

Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Chappaqua, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Chappaqua, NY offer the following education background

Bachelor's Degree

31.0%

High School or GED

27.1%

Associate's Degree

16.2%

Vocational Degree or Certification

13.0%

Master's Degree

8.0%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Chappaqua, NY

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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