Customer Service Manager Jobs in Manchester, NH
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Lowell, MA (24 miles from Manchester, NH)
- 11 hours ago
- Lowell, MA (24 miles from Manchester, NH)
- 11 hours ago
Tufts Medicine is a leading integrated health system bringing together the best of academic and community health care to deliver exceptional, connected and accessible care experiences to consumers...
Category/Area of Expertise: Retail Operations Job Requisition: 449773 Address: USA-NH-Manchester-201 John Devine Drive Store Code: Store 08164 Front End (5151639) Hannaford Supermarkets started...
- Plaistow, NH (21 miles from Manchester, NH)
- 1 day ago
- Plaistow, NH (21 miles from Manchester, NH)
- 1 day ago
A Day in the Life: Were looking for a friendly, organized, and solutions-focused Customer Service Manager to lead our front-end team and ensure every customer leaves with a great experience....
- Salem, NH (18 miles from Manchester, NH)
- 2 days ago
- Salem, NH (18 miles from Manchester, NH)
- 2 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Senior Manager of Client Services
- Merrimack, NH (9 miles from Manchester, NH)
- 5 days ago
- Merrimack, NH (9 miles from Manchester, NH)
- 5 days ago
Introduction Be part of the team that drives our company forward, transforming ideas into real-world tools and platforms that support the business and spur innovation. Overview What We Do: We calm...
Retail Customer Service Supervisor
- Concord, NH (17 miles from Manchester, NH)
- 8 days ago
- Concord, NH (17 miles from Manchester, NH)
- 8 days ago
PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed...
FT Customer Service Manager Trainee (H)
- Northwood, NH (20 miles from Manchester, NH)
- 8 days ago
- Northwood, NH (20 miles from Manchester, NH)
- 8 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 448375 Address: USA-NH-Northwood-174 First Nh Turnpike Store Code: Store 08160 Management (2741212) Hannaford Supermarkets started...
FT Customer Service Coordinator TJMaxx N. Nashua FT Customer Service Coordinator TJMaxx N. Nashua
- Nashua, NH (17 miles from Manchester, NH)
- 12 days ago
- Nashua, NH (17 miles from Manchester, NH)
- 12 days ago
FT Customer Service Coordinator TJMaxx N. Nashua TJX Companies 3.5 ( ) Nashua, NH Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly...
PT Customer Service Coordinator TJMaxx N. Nashua PT Customer Service Coordinator TJMaxx N. Nashua
- Nashua, NH (17 miles from Manchester, NH)
- 12 days ago
- Nashua, NH (17 miles from Manchester, NH)
- 12 days ago
PT Customer Service Coordinator TJMaxx N. Nashua TJX Companies 3.5 ( ) Nashua, NH Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly...
Customer Service Lead - Part-Time
- Nashua, NH (17 miles from Manchester, NH)
- 18 days ago
- Nashua, NH (17 miles from Manchester, NH)
- 18 days ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a **Customer Service Lead**!...
- Concord, NH (17 miles from Manchester, NH)
- 22 days ago
- Concord, NH (17 miles from Manchester, NH)
- 22 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...
- Londonderry, NH (8 miles from Manchester, NH)
- 23 days ago
- Londonderry, NH (8 miles from Manchester, NH)
- 23 days ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
FT Customer Service Coordinator TJMaxx N. Nashua
- Nashua, NH (17 miles from Manchester, NH)
- 30+ days ago
- Nashua, NH (17 miles from Manchester, NH)
- 30+ days ago
FT Customer Service Coordinator TJMaxx N. Nashua TJX Companies, Inc Nashua, New Hampshire TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement....
- Concord, NH (17 miles from Manchester, NH)
- 30+ days ago
- Concord, NH (17 miles from Manchester, NH)
- 30+ days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
Demographic Data for Manchester, NH
Moving to Manchester, NH? Find some basic demographic data about Manchester, NH below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Manchester, NH
Highest Education Level
Customer Service Managers in Manchester, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Customer Service Management
- Service Standards
- Customer Success
- Call Center Management
- Bank Deposits
- Zendesk
- Courteous
- Client Services
- Customer Retention
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Shipping
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Closing
- Relationship Management
- Account Management
- Friendliness
- Strategy Development
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Customer Relationship Management
- Punctual
- Events
- Driving
- Documentation
- Coaching
- Verbal Communication
- Flexibility
- Reporting
- Collaboration
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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