Customer Service Manager Jobs in Nevada

A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.

Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.

1-15 of 40 Jobs

Director of Customer Service

  • Las Vegas, NV
  • 2 days ago
  • Las Vegas, NV
  • 2 days ago

Director of Customer Service - Richtech Robotics Location: Las Vegas, Nevada THE JOB: As the Director of Customer Service at Richtech Robotics, you will lead the team that shapes how customers...

Customer Service Supervisor

  • Las Vegas, NV
  • 3 days ago
  • Las Vegas, NV
  • 3 days ago

Assists the Customer Service Manager with performance reports, QA review sessions and re-training initiatives....

Customer Service Coordinator

  • VC Highlands, NV
  • 3 days ago
  • VC Highlands, NV
  • 3 days ago

Now Hiring! Onsite Monday-Friday in Reno, NV Payrate $18.00/HR Must be fully vaccinated against COVID-19 Job Summary The Associate Customer Service Coordinator receives booking requests and...

Customer Care Manager II

  • Las Vegas, NV
  • 4 days ago
  • Las Vegas, NV
  • 4 days ago

We know that BUILDING HOMES & COMMUNITIES BEGINS WITH BUILDING THE BEST TEAM! How would you like to be a part of team that has been providing the American Dream of homeownership to families for...

Client Services Coordinator

  • Reno, NV
  • 4 days ago
  • Reno, NV
  • 4 days ago

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. CLIENT SERVICE COORDINATOR...

Customer Experience Manager-Part Time

  • Las Vegas, NV
  • 4 days ago
  • Las Vegas, NV
  • 4 days ago

Store - VEGAS-RAINBOW BLVD, NVDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...

Customer Service Coordinator, Corporate

  • Las Vegas, NV
  • 4 days ago
  • Las Vegas, NV
  • 4 days ago

olters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and...

Customer Service Lead NV, Job 400.25

  • Las Vegas, NV
  • 4 days ago
  • Las Vegas, NV
  • 4 days ago

$17.50 - $22.50 per hour GENERAL PURPOSE OF JOB: The Customer Service Lead (CSL) at Dunn-Edwards assists the store management team with ensuring a distinctive shopping experience for all guests...

Customer Service Coordinator

  • Reno, NV
  • 5 days ago
  • Reno, NV
  • 5 days ago

Now Hiring! Onsite Monday-Friday in Reno, NV Payrate $18.00/HR Must be fully vaccinated against COVID-19 Job Summary The Associate Customer Service Coordinator receives booking requests and...

center experience At least 1 year of Google Suite or Microsoft Office experience Preferred Qualifications At least 3 years of customer service or call center experience At least 6 months of experience...

Remote Work

Client Success Manager

  • Carson City, NV
  • 6 days ago
  • Carson City, NV
  • 6 days ago

Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...

Customer Service Coordinator

  • Las Vegas, NV
  • 7 days ago
  • Las Vegas, NV
  • 7 days ago

Position Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop...

Customer Service Manager - Fixed Route

  • North Las Vegas, NV
  • 9 days ago
  • North Las Vegas, NV
  • 9 days ago

Customer Service and QA Manager Transdev in Las Vegas, NV is hiring a Customer Service Representativeto act as a liaison for our customers, providers, and client. We are seeking friendly, customer...

Client Service Manager Trainee - Achieve July 2025

  • Las Vegas, NV
  • 13 days ago
  • Las Vegas, NV
  • 13 days ago

Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...

Client Service Coordinator - 001026

  • Las Vegas, NV
  • 14 days ago
  • Las Vegas, NV
  • 14 days ago

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...

Demographic Data for Nevada

Moving to Nevada? Find some basic demographic data about Nevada below.


Local
National
3,104,486
72,850

Customer Service Manager Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Team Engagement for Customer Service Managers
Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
Customer Service Career Guide: From Agent to Manager
This course walks you through every stage of the support career path - from entry-level agent to team lead and manager. You'll learn the core responsibilities, required soft skills, and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Salary for Customer Service Manager Jobs in Nevada

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Managers in Nevada offer the following education background
Bachelor's Degree
38.0%
High School or GED
20.8%
Associate's Degree
14.2%
Master's Degree
11.9%
Vocational Degree or Certification
11.0%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Managers in Nevada
4-6 years
43.8%
1-2 years
15.7%
2-4 years
15.0%
None
11.8%
10+ years
7.6%
Less than 1 year
4.8%
8-10 years
1.3%
6-8 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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