Customer Service Manager Jobs in Nevada
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)
- Las Vegas, NV
- 10 hours ago
- Las Vegas, NV
- 10 hours ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Customer Service Manager, Airport Customer Experience
- Las Vegas, NV
- 3 days ago
- Las Vegas, NV
- 3 days ago
Location: McCarran Intl Apt (LAS-TRML) Additional Locations: None Requisition ID: 78118 Job Description Intro Are you ready to explore a world of possibilities, both at work and during your time...
Looking to build your career and design your future? You have come to the right place. Overview The primary responsibility of the Customer Service Coordinator is to work with our customers...
- Las Vegas, NV
- 4 days ago
- Las Vegas, NV
- 4 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
Full-Time Airline Customer Services Supervisor (Frontier Airlines)
- Las Vegas, NV
- 4 days ago
- Las Vegas, NV
- 4 days ago
Full-Time Airline Customer Services Supervisor (Frontier Airlines) Worldwide Flight Services - 2.9 Las Vegas, NV Job Details Full-time $19 an hour 17 hours ago Benefits Internal mobility program...
$17.50 - $22.50 per hour GENERAL PURPOSE OF JOB: The Customer Service Lead (CSL) at Dunn-Edwards assists the store management team with ensuring a distinctive shopping experience for all guests...
By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically...
Technical Account Manager - OpenShift Container Platform
- Carson City, NV
- 6 days ago
- Carson City, NV
- 6 days ago
About The Job Red Hat's Technical Services team is looking for an enterprise-level engineer to join us remotely as an OpenShift Technical Account Manager (TAM) in the U.S. Pacific or Mountain Time...
Remote WorkIf you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Live and exemplify the...
Provide leadership to a customer service team, which may include both team leads and service professionals. Responsible for implementing and maintaining appropriate policies and procedures to...
Customer Service Coordinator Sysco - 3.2 Las Vegas, NV Job Details $15.67 - $23.51 an hour 2 hours ago Qualifications Spanish Word processing Mid-level High school diploma or GED Data entry...
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the...
Our dedication to excellence is recognized and celebrated by some outstanding accolades including being named to Newsweek's Most Loved Workplaces list in 2021, a Stevie American Business Awards...
May include; To supervise and oversee all the work and functions of Customer Services Representatives. Responsible for time & attendance of Customer Service Representatives. Delegate all work flow...
Customer Service Manager Job Category: Operations Management Requisition Number: CUSTO004592 Posting Details Posted: March 7, 2025 Full-Time Locations Showing 1 location Reno, NV 89502, USA Job Details...
Demographic Data for Nevada
Moving to Nevada? Find some basic demographic data about Nevada below.
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Salary for Customer Service Manager Jobs in Nevada
Highest Education Level
Customer Service Managers in Nevada offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Service Standards
- Escalation Management
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Customer Retention
- Shipping
- Resolution
- Customer Satisfaction
- Merchandising
- Cash Management
- Performance Management
- Onboarding
- Relationship Management
- Cashier Skills
- Customer Relations
- Closing
- Retail
- Salesforce
- Friendliness
- Telephone Skills
- Conflict Resolution
- High School Diploma
- Account Management
- Process Improvement
- Customer Relationship Management
- Driving
- Written Communication
- Events
- Documentation
- Spanish
- Multitasking
- Coaching
- Collaboration
- Sales
- Reporting
- Team Building
- English
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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