Customer Service Manager Jobs in Nevada
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Customer Service Manager, Airport Customer Experience
- Las Vegas, NV
- 3 hours ago
- Las Vegas, NV
- 3 hours ago
Customer Service Manager, Airport Customer Experience Posting Start Date: 8/19/25 Location: McCarran Intl Apt (LAS-TRML) Cities: Las Vegas - NV Requisition ID: 80642 Job Description Intro Are you ready...
Introduction Welcome to Gallagher a global leader in insurance, risk management, and consulting services. With a growing team of more than 52,000 professionals worldwide, we empower businesses,...
Industry/Sector Not Applicable Specialism Microsoft Management Level Director Job Description & Summary A career in our Microsoft Dynamics team will provide the opportunity to help our clients...
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the...
General information Job Title Airport Customer Service Supervisor (NK) - RNO Date Thursday, May 15, 2025 Entity Unifi Aviation, LLC State Nevada City Reno Base Pay Rate: $ 20.00 Full/Part Time...
Work From Home - Customer Service Coordinator - Estates
- Las Vegas, NV
- 11 days ago
- Las Vegas, NV
- 11 days ago
center experience At least 1 year of experience using Google Suite or Microsoft Office Preferred Qualifications: At least 3 years of customer service or call center experience At least 6 months of...
Remote WorkDepartment: Security Operations Center Location: Las Vegas, NV Commitment: Full-time Exempt Workplace Type: Onsite Want to make a meaningful difference in peoples' lives while earning a...
Client Success Manager-Lyra Technology Group Lyra Technology Group is seeking a Client Success Manager for one of their operating companies. As a Client Success Manager at Pact-One Solutions, you...
Benefits: Medical We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs. Vision The...
Our dedication to excellence is recognized and celebrated by some outstanding accolades including being named to Newsweek's Most Loved Workplaces' list in 2021, a Stevie American Business Awards...
Overview We are now hiring Great People Who Care! A successful Customer Service Team Leader engages their team to deliver The Raleys Way, our customer promises and business results. They are able...
center experience FINRA series 6 and 63 or higher equivalent licensure A passion for providing quality customer service Desire to engage with customers over the phone Capability to adapt communication...
General information Job Title Airport Customer Service Supervisor (DL) - RNO Date Tuesday, May 6, 2025 Entity Unifi Aviation, LLC State Nevada City Reno Base Pay Rate: $ 19.76 Full/Part Time Full...
Demographic Data for Nevada
Moving to Nevada? Find some basic demographic data about Nevada below.
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Salary for Customer Service Manager Jobs in Nevada
Highest Education Level
Customer Service Managers in Nevada offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Customer Service Management
- Service Standards
- Customer Success
- Call Center Management
- Bank Deposits
- Zendesk
- Courteous
- Client Services
- Customer Retention
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Shipping
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Closing
- Relationship Management
- Account Management
- Friendliness
- Strategy Development
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Customer Relationship Management
- Punctual
- Events
- Driving
- Documentation
- Coaching
- Verbal Communication
- Flexibility
- Reporting
- Collaboration
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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