Customer Service Manager Jobs in Las Vegas, NV

A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.

Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.

1-15 of 21 Jobs

Client Service Manager Trainee - Achieve January 2026

  • Las Vegas, NV
  • 1 hour ago
  • Las Vegas, NV
  • 1 hour ago

Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...

Customer Service Coordinator

  • Las Vegas, NV
  • 5 hours ago
  • Las Vegas, NV
  • 5 hours ago

Position Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop...

Customer Service Manager - Fixed Route

  • North Las Vegas, NV (2 miles from Las Vegas, NV)
  • 2 days ago
  • North Las Vegas, NV (2 miles from Las Vegas, NV)
  • 2 days ago

Customer Service and QA Manager Transdev in Las Vegas, NV is hiring a Customer Service Representativeto act as a liaison for our customers, providers, and client. We are seeking friendly, customer...

Client Service Manager Trainee - Achieve July 2025

  • Las Vegas, NV
  • 6 days ago
  • Las Vegas, NV
  • 6 days ago

Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...

Client Service Coordinator - 001026

  • Las Vegas, NV
  • 7 days ago
  • Las Vegas, NV
  • 7 days ago

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...

Customer Experience Manager

  • Las Vegas, NV
  • 9 days ago
  • Las Vegas, NV
  • 9 days ago

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...

Customer Service Manager_LV

  • North Las Vegas, NV (2 miles from Las Vegas, NV)
  • 12 days ago
  • North Las Vegas, NV (2 miles from Las Vegas, NV)
  • 12 days ago

WHAT YOULL BE DOING** The Customer Service Manager is a key position at our Jensen Infrastructure Las Vegas operation....

FY26 US Seasonal Tax-Private Client Services Manager

  • Las Vegas, NV
  • 20 days ago
  • Las Vegas, NV
  • 20 days ago

Location: Anywhere in Country At EY, were all in to shape your future with confidence. Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you...

Remote Work

Location: Anywhere in Country At EY, were all in to shape your future with confidence. Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you...

Remote Work

Airport Customer Service Supervisor (Spirit) - LAS

  • Las Vegas, NV
  • 30+ days ago
  • Las Vegas, NV
  • 30+ days ago

['Unifi', '3.0', 'Airport Customer Service Supervisor (Spirit) - LAS', 'Sign in to apply', 'Las Vegas, NV', '', '$21.00', '\xa0', 'Per Hour', '\xa0', '(Employer est.)'][]

Retail Customer Service Supervisor

  • North Las Vegas, NV (2 miles from Las Vegas, NV)
  • 30+ days ago
  • North Las Vegas, NV (2 miles from Las Vegas, NV)
  • 30+ days ago

PetSmart does Anything for Pets and Everything for You - JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed...

Client Service Manager Trainee - Achieve July 2024

  • Las Vegas, NV
  • 30+ days ago
  • Las Vegas, NV
  • 30+ days ago

Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...

Customer Experience Manager l

  • Las Vegas, NV
  • 30+ days ago
  • Las Vegas, NV
  • 30+ days ago

Proficiency in CRM or customer service management tools....

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...

Demographic Data for Las Vegas, NV

Moving to Las Vegas, NV? Find some basic demographic data about Las Vegas, NV below.


Local
National
1,612,929
39,826
Large

Customer Service Manager Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Team Engagement for Customer Service Managers
Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Manager Jobs in Las Vegas, NV

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Managers in Las Vegas, NV offer the following education background
Bachelor's Degree
37.9%
High School or GED
20.9%
Associate's Degree
14.2%
Master's Degree
11.9%
Vocational Degree or Certification
11.0%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Managers in Las Vegas, NV
4-6 years
43.8%
1-2 years
15.7%
2-4 years
15.0%
None
11.8%
10+ years
7.6%
Less than 1 year
4.8%
8-10 years
1.3%
6-8 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Manager Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »