Customer Service Manager Jobs in Las Vegas, NV
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Client Service Manager Trainee - Achieve January 2026
- Las Vegas, NV
- 16 hours ago
- Las Vegas, NV
- 16 hours ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
Position Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop...
Customer Service Manager - Fixed Route
- North Las Vegas, NV (2 miles from Las Vegas, NV)
- 3 days ago
- North Las Vegas, NV (2 miles from Las Vegas, NV)
- 3 days ago
Customer Service and QA Manager Transdev in Las Vegas, NV is hiring a Customer Service Representativeto act as a liaison for our customers, providers, and client. We are seeking friendly, customer...
Client Service Manager Trainee - Achieve July 2025
- Las Vegas, NV
- 7 days ago
- Las Vegas, NV
- 7 days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
- North Las Vegas, NV (2 miles from Las Vegas, NV)
- 13 days ago
- North Las Vegas, NV (2 miles from Las Vegas, NV)
- 13 days ago
WHAT YOULL BE DOING** The Customer Service Manager is a key position at our Jensen Infrastructure Las Vegas operation....
FY26 US Seasonal Tax-Private Client Services Manager
- Las Vegas, NV
- 21 days ago
- Las Vegas, NV
- 21 days ago
Location: Anywhere in Country At EY, were all in to shape your future with confidence. Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you...
Remote WorkUS Seasonal Tax-Financial Services Organization-Private Client Services- Manager
- Las Vegas, NV
- 22 days ago
- Las Vegas, NV
- 22 days ago
Location: Anywhere in Country At EY, were all in to shape your future with confidence. Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you...
Remote WorkAirport Customer Service Supervisor (Spirit) - LAS
- Las Vegas, NV
- 30+ days ago
- Las Vegas, NV
- 30+ days ago
['Unifi', '3.0', 'Airport Customer Service Supervisor (Spirit) - LAS', 'Sign in to apply', 'Las Vegas, NV', '', '$21.00', '\xa0', 'Per Hour', '\xa0', '(Employer est.)'][]
Retail Customer Service Supervisor
- North Las Vegas, NV (2 miles from Las Vegas, NV)
- 30+ days ago
- North Las Vegas, NV (2 miles from Las Vegas, NV)
- 30+ days ago
PetSmart does Anything for Pets and Everything for You - JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed...
Client Service Manager Trainee - Achieve July 2024
- Las Vegas, NV
- 30+ days ago
- Las Vegas, NV
- 30+ days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
Proficiency in CRM or customer service management tools....
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)
- Las Vegas, NV
- 30+ days ago
- Las Vegas, NV
- 30+ days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
- Las Vegas, NV
- 45+ days ago
- Las Vegas, NV
- 45+ days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
Demographic Data for Las Vegas, NV
Moving to Las Vegas, NV? Find some basic demographic data about Las Vegas, NV below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Las Vegas, NV
Highest Education Level
Customer Service Managers in Las Vegas, NV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Call Center Management
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Coaching
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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