Call Center Representative Jobs in Las Vegas, NV
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Client Support Specialist (Remote) Teesnap Las Vegas, NV, US 5 days ago Quick Job type Full-time Remote Quick Job description Overview Are you looking for an exciting opportunity to join a...
Remote WorkClient Support Specialist - Greater Las Vegas, NV Area
- Henderson, NV (15 miles from Las Vegas, NV)
- 4 days ago
- Henderson, NV (15 miles from Las Vegas, NV)
- 4 days ago
Job Description: To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed...
Company Description Job Description The Reservations Sales & Marketing Agent responds to every guest inquiry professionally in a skilled, warm and engaging manner. Answering and efficiently...
Part -Time Student Assistance, Team Representative - Call Center - FY 2026
- Las Vegas, NV
- 13 days ago
- Las Vegas, NV
- 13 days ago
Part -Time Student Assistance, Team Representative - Call Center - FY 2026 Employer College of Southern Nevada Location Nevada, United States Salary Salary Not specified Date posted Jul 16, 2025...
We are hiring for 25 100% remote HR Call Center Customer Service Reps for a well-known tech company based in Seattle, WA. About the role: 100% remote Contract position with potential for...
Remote WorkResponsibilities Summary of the position: The Call Center Representative supports the scheduling of patients providing routing or incoming/outgoing calls....
Description and Requirements Position Overview: The Customer Service Representative (CSR) position will provide superior customer support and technical support to customers of one of the leading...
Job Description: The Contact Center Representative is the first connection between Intermountain and patients responsible for fostering relationships with patients, parents and guardians regarding...
Call Center Rep / Pharmacy Tech Support (Remote-Friendly in the US)
- Las Vegas, NV
- 21 days ago
- Las Vegas, NV
- 21 days ago
We are excited to announce that currently we are looking for a 100% remote (work from homeWFH) contract Pharmacy Support Call Center Representative to join our team....
Remote WorkCurrently, One Nevada is looking for an energetic and enthusiastic Contact Center Representative who is responsible for promoting and providing prompt and professional service to members and...
JOB TITLE: Customer Care Associate I LOCATION: Las Vegas, Nevada HOURLY RATE: $17.00/Hour Who We Are: Sunbit builds financial technology for real life. Our technology eases the stress of paying...
Demographic Data for Las Vegas, NV
Moving to Las Vegas, NV? Find some basic demographic data about Las Vegas, NV below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Las Vegas, NV
Highest Education Level
Call Center Representatives in Las Vegas, NV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Staffing
- Account Management
- Listening
- Telephone Skills
- High School Diploma
- Troubleshooting
- Driving
- Negotiation
- Punctual
- Typing
- Conflict Resolution
- Microsoft Outlook
- Investigation
- Verbal Communication
- Collaboration
- Interpersonal Skills
- Data Entry
- Multitasking
- Team Building
- Microsoft PowerPoint
- English
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Call Center Representative Related Career Advice Articles
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