Call Center Representative Jobs in Las Vegas, NV
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
We are looking for a dependable and customer-oriented Call Center Agent to join our team. In this role, you will handle inbound and/or outbound calls, provide information about products and...
Call Center Associate Location: Las Vegas, NV Type: Direct Hire Job #306686 Salary: $41,600 Calling all Rockstars. Are you a current top producer and can prove that you have hit goal continuously....
We are looking for a friendly, detail-oriented Customer Care Associate to join our team. In this role, you will serve as the first point of contact for customers, addressing inquiries, resolving...
We are seeking a bilingual (Spanish/English) Call Center Representative to join our remote customer support team....
Remote WorkJOB TITLE: Bilingual Customer Care Associate I (Spanish/English) LOCATION: Las Vegas, Nevada HOURLY RATE: $19.00/HR WORK SCHEDULE: Open The Company: Sunbit builds financial technology for real...
JOB TITLE: Customer Care Associate I LOCATION: Las Vegas, Nevada HOURLY RATE: $16.00/Hour Who We Are: Sunbit builds financial technology for real life. Our technology eases the stress of paying...
Customer Care Associate Job Category: Customer Service Requisition Number: CUSTO001562 Posting Details Posted: March 27, 2025 Full-Time Remote Locations Showing 1 location Las Vegas, NV 89118, USA...
Think Outside the Box! A company that embraces CHANGE while enhancing EVERYONES journey. About SmartStop Self Storage SmartStop Self Storage is a diversified real estate company in the...
Remote WorkAbout the Position: As a call center representative, you'll have the opportunity to connect with a diverse group of individuals over the phone....
center experience 6 months to a year of customer service experience Use all equipment associated with the position, including but not limited to computer keyboard, PBX NEC console system, Agilysys...
Demographic Data for Las Vegas, NV
Moving to Las Vegas, NV? Find some basic demographic data about Las Vegas, NV below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Las Vegas, NV
Highest Education Level
Call Center Representatives in Las Vegas, NV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Telemarketing
- Courteous
- Insurance Verification
- Complaint Resolution
- Inside Sales
- Resolution
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Telephone Skills
- Collections
- Microsoft Windows
- Staffing
- Listening
- High School Diploma
- Account Management
- Conflict Resolution
- Troubleshooting
- Punctual
- Verbal Communication
- Microsoft Outlook
- Driving
- Written Communication
- Investigation
- Typing
- Data Entry
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Call Center Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »