Customer Service Manager Jobs in Nebraska
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
- Omaha, NE
- 23 hours ago
- Omaha, NE
- 23 hours ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
Position summary: Sojern is seeking a Client Success Manager to join our Client Success team to grow and retain client relationships with our hotel partners and hotel management companies by...
Remote WorkCustomer Success Manager (Mid Market) Workshop Customer Service, Sales & Business Development Omaha, NE, USA Posted on Mar 12, 2025 Workshop is looking for a Customer Success Manager (CSM) to work...
We are Hello Garage-a dynamic company, backed by a family-owned company with 50 years of experience in transforming homes. Specializing in polyaspartic floor coatings, custom garage cabinetry,...
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Hybrid position in the Omaha,...
Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
At NRC Health, we promise to help our customers bring Human Understanding to healthcare for their patients and communities. Our associates are at the heart of delivering that promise, so we...
Store - ATL-DUNWOODY/PERIMETER, GADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes....
Customer Service Manager University of Nebraska Lincoln
- Lincoln, NE
- 16 days ago
- Lincoln, NE
- 16 days ago
The Customer Service Manager is responsible for overall management of the Husker Home Hotline....
The Customer Service Manager is responsible for overall management of the Husker Home Hotline....
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
We are hiring a full-time creative, results oriented outside sales Account Manager in Kearney, NE. Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial...
Client Services Manager (Lincoln, NE) Please see Special Instructions for more details. This position has a minimum salary of $71,800 and will be located in Lincoln, NE. Please complete a standard...
Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service,...
Demographic Data for Nebraska
Moving to Nebraska? Find some basic demographic data about Nebraska below.
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Title Synonyms
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Salary for Customer Service Manager Jobs in Nebraska
Highest Education Level
Customer Service Managers in Nebraska offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Service Standards
- Escalation Management
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Customer Retention
- Shipping
- Resolution
- Customer Satisfaction
- Merchandising
- Cash Management
- Performance Management
- Onboarding
- Relationship Management
- Cashier Skills
- Customer Relations
- Closing
- Retail
- Salesforce
- Friendliness
- Telephone Skills
- Conflict Resolution
- High School Diploma
- Account Management
- Process Improvement
- Customer Relationship Management
- Driving
- Written Communication
- Events
- Documentation
- Spanish
- Multitasking
- Coaching
- Collaboration
- Sales
- Reporting
- Team Building
- English
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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