Customer Service Manager Jobs in Papillion, NE
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Area Customer Service Coordinator (Travel to different Locations)
- Omaha, NE (12 miles from Papillion, NE)
- 3 days ago
- Omaha, NE (12 miles from Papillion, NE)
- 3 days ago
Area Customer Service Coordinator (Travel to different Locations) SGS_JOB_1917 Business Support Nebraska Good technical skills and ability to use complex machinery Contract - 03+ Months Location -...
Area Customer Service Coordinator
- Omaha, NE (11 miles from Papillion, NE)
- 5 days ago
- Omaha, NE (11 miles from Papillion, NE)
- 5 days ago
AREA CUSTOMER SERVICE COORDINATOR IN OMAHA, NE, USA! Date Posted: 08/13/2025 Hiring Organization: Rose International Position Number: 486969 Industry: Business Services Job Title: Area Customer...
Area Customer Service Coordinator
- Bellevue, NE (9 miles from Papillion, NE)
- 6 days ago
- Bellevue, NE (9 miles from Papillion, NE)
- 6 days ago
You will need to drive your car, MVR is needed, and the mileage will be reimbursed*** Required Education/Experience: Requires a high school diploma plus 12 months of related work experience...
Airport Customer Service Supervisor (AS) - OMA
- Omaha, NE (11 miles from Papillion, NE)
- 6 days ago
- Omaha, NE (11 miles from Papillion, NE)
- 6 days ago
General information Job Title Airport Customer Service Supervisor (AS) - OMA Date Wednesday, June 18, 2025 Entity Unifi Aviation, LLC State Nebraska City Omaha Base Pay Rate: $ 20.00 Full/Part...
Customer Experience Manager - Victoria's Secret - Oak View - Omaha, NE
- Omaha, NE (11 miles from Papillion, NE)
- 7 days ago
- Omaha, NE (11 miles from Papillion, NE)
- 7 days ago
Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. Conducting associate observations and associate coaching....
Customer Care Coordinator - Delivery Scheduling I
- Omaha, NE (11 miles from Papillion, NE)
- 11 days ago
- Omaha, NE (11 miles from Papillion, NE)
- 11 days ago
By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically...
Manager, Customer Care - Employee Cloud Payroll
- Omaha, NE (11 miles from Papillion, NE)
- 13 days ago
- Omaha, NE (11 miles from Papillion, NE)
- 13 days ago
Location: Omaha, NE Office - 1926 S 67th St, Suite 200, Omaha NE 68106. You will be expected to be in office 2 days a week. Toast is driven by building the all-in-one restaurant platform that...
- Omaha, NE (11 miles from Papillion, NE)
- 15 days ago
- Omaha, NE (11 miles from Papillion, NE)
- 15 days ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Client Services Manager Union Omaha - Entry Level Papillion NE Premium/Suite Service Client Relations/Customer Service Hospitality Management 0 1 day ago Title: Client Services Manager Department:...
- Omaha, NE (11 miles from Papillion, NE)
- 28 days ago
- Omaha, NE (11 miles from Papillion, NE)
- 28 days ago
For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients,...
Client Service Coordinator - 000248
- Omaha, NE (11 miles from Papillion, NE)
- 30+ days ago
- Omaha, NE (11 miles from Papillion, NE)
- 30+ days ago
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ('CSC') drives the flow of clients and pets through the hospital, maximizes the productivity of the...
Client Service Coordinator-Evans Street Location
- Omaha, NE (11 miles from Papillion, NE)
- 30+ days ago
- Omaha, NE (11 miles from Papillion, NE)
- 30+ days ago
The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and...
- Omaha, NE (11 miles from Papillion, NE)
- 60+ days ago
- Omaha, NE (11 miles from Papillion, NE)
- 60+ days ago
The Customer Support Supervisor position reflects a demonstrated competence in handling complex support issues and the proven ability to lead, train, and develop new and existing team members. The...
Customer Service Lead - Part-Time
- Omaha, NE (11 miles from Papillion, NE)
- 60+ days ago
- Omaha, NE (11 miles from Papillion, NE)
- 60+ days ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
Demographic Data for Papillion, NE
Moving to Papillion, NE? Find some basic demographic data about Papillion, NE below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Papillion, NE
Highest Education Level
Customer Service Managers in Papillion, NE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Customer Service Management
- Service Standards
- Customer Success
- Call Center Management
- Bank Deposits
- Zendesk
- Courteous
- Client Services
- Customer Retention
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Shipping
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Closing
- Relationship Management
- Account Management
- Friendliness
- Strategy Development
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Customer Relationship Management
- Punctual
- Events
- Driving
- Documentation
- Coaching
- Verbal Communication
- Flexibility
- Reporting
- Collaboration
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »