Customer Service Manager Jobs in Kansas City, MO

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1-15 of 65 Jobs

Supervisor Customer Service

  • Graybar
  • Kansas City, MO
  • 2 days ago
Make a difference. As a Supervisor Customer Service, you will oversee a team to ensure our customers are receiving the best service possible. In this role you will: Supervise a customer service...

Product Account Manager

  • Ruby Receptionists HQ
  • Kansas City, KS (1 mile from Kansas City, MO)
  • 2 days ago
Overview The Product Account Manager is the business owner of a book of new and existing Ruby customers and leads the strategic relationship with each assigned account. The Product Account Manager...

Account Manager I/DD

  • Res-Care, Inc.
  • Kansas City, MO
  • 2 days ago
.* Documents Client retention, upselling activities, and interactions, in PharMerica's/Pharmacy Alternatives' designated CRM platform* Owns proving insight and recommendations on pricing negotiation...

Account Manager I/DD

  • Res-Care, Inc.
  • Lenexa, KS (13 miles from Kansas City, MO)
  • 2 days ago
.* Documents Client retention, upselling activities, and interactions, in PharMerica's/Pharmacy Alternatives' designated CRM platform* Owns proving insight and recommendations on pricing negotiation...

Supervisor, Customer Care

  • CVS Health
  • Lees Summit, MO (18 miles from Kansas City, MO)
  • 2 days ago
CVS Health is building our Inbound Customer Service team to support our benefit members as they make important health decisions....

Client Success Manager

  • Municode
  • Kansas City, MO
  • 1 day ago
CivicPlus provides SaaS products to help local governments positively engage with their community members. We're ten products strong and growing. The Client Success Manager helps effectively...

Client Service Manager

  • Ascensus
  • Overland Park, KS (21 miles from Kansas City, MO)
  • 1 day ago
Job Summary : B uilds and maintains relationships as point of contact for assigned key relationships for qualified defined contribution retirement plans utilizing our Record-keeping platform;...

Client Services Coordinator

  • Vista Equity Partners
  • Lees Summit, MO (18 miles from Kansas City, MO)
  • 4 hours ago
Job Summary Summary The customer service coordinator assists in all aspects of customer service including providing customer with information in response to inquiries about products or services....

Customer Service Coordinator

  • Ryder System
  • Kansas City, MO
  • 1 hour ago
Current Employees:**If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here ([ Link removed ] - Click here to apply to Customer...

Customer Relationship Manager (remote job) work from home

  • Kansas City, MO
  • 2 days ago
WHAT YOU WILL BE DOING - Perform customer due diligence on newly signed customers needing further assistance - Provide exceptional, friendly customer service through email, SMS, chat and phone channels...
Remote Work

Technical Account Manager

  • Ruby Receptionists
  • Kansas City, MO
  • 3 days ago
Overview The Technical Account Manager (TAM) is the business owner of a book of new and existing Ruby customers and leads the strategic relationship with each assigned account. The TAM is...

Client Service Coordinator-Ward Parkway in Kansas City, MO

  • Banfield, The Pet Hospital
  • Kansas City, MO
  • 4 days ago
of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly...

Client Service Coordinator - 000238 in Independence, MO

  • Banfield, The Pet Hospital
  • Independence, MO (10 miles from Kansas City, MO)
  • 4 days ago
of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly...

Customer Service Coordinator

  • Eagle Communications Incorporated
  • Overland Park, KS (21 miles from Kansas City, MO)
  • 4 days ago
1511 of 10000 No wage data provided Customer Service Coordinator Eagle Communications, Inc. Occupation: Customer Service Representatives Location: Overland Park, KS - 66204 Positions available: 1...

Customer service coordinator in Lenexa, KS

  • Ryder
  • Lenexa, KS (13 miles from Kansas City, MO)
  • 4 days ago
Current Employees: If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here ( to log in to Workday to apply using the internal...

Demographic Data for Kansas City, MO

Moving to Kansas City, MO? Find some basic demographic data about Kansas City, MO below.

545,132
16,347
Large

Customer Service Manager Online Courses and Training Opportunities

edX
Culture of Services: Paradox of Customer Relations
Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service sector. Other sectors, such as agriculture and...
Coursera
Customer Analytics
Data about our browsing and buying patterns are everywhere. From credit card transactions and online shopping carts, to customer loyalty programs and user-generated ratings/reviews, there is a...
edX
Customer Relationship Management
Customer Relationship Management, also known as CRM, helps businesses successfully implement strategies, practices and technolgies aimed at winning and retaining customers profitably. The...
Register to search for more online courses. >>>

Salary for Customer Service Manager Jobs in Kansas City, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Top Hiring Companies

Top hiring companies in your area for Customer Service Manager positions

Highest Education Level

Customer Service Managers in Kansas City, MO offer the following education background
  • Bachelor's Degree (36.4%)
  • High School or GED (22.9%)
  • Associate's Degree (13.9%)
  • Master's Degree (11.5%)
  • Vocational Degree or Certification (11.3%)
  • Some College (2.7%)
  • Doctorate Degree (0.8%)
  • Some High School (0.6%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Managers in Kansas City, MO
  • 4-6 years (43.8%)
  • 1-2 years (15.7%)
  • 2-4 years (15.0%)
  • None (11.8%)
  • 10+ years (7.6%)
  • Less than 1 year (4.8%)
  • 8-10 years (1.3%)
  • 6-8 years (0.2%)

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Manager position

= trending

Other Titles

Here are some other career titles that require similar skills

Customer Service Manager Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.