Customer Service Representative Jobs in Kansas City, MO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Overland Park, KS (21 miles from Kansas City, MO)
- 1 hour ago
- Overland Park, KS (21 miles from Kansas City, MO)
- 1 hour ago
Description Shamrock Roofing & Construction is a family-owned roofing and construction company headquartered in Kansas City and has been operating since 1977. In the last few years, our business...
Customer Care Representative - Farmers Service Operations (Hybrid - KS)
- Kansas City, KS (1 mile from Kansas City, MO)
- 6 hours ago
- Kansas City, KS (1 mile from Kansas City, MO)
- 6 hours ago
We are Farmers! We are more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in...
Pharmacy Customer Service Associate
- Liberty, MO (15 miles from Kansas City, MO)
- 8 hours ago
- Liberty, MO (15 miles from Kansas City, MO)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Olathe, KS (19 miles from Kansas City, MO)
- 8 hours ago
- Olathe, KS (19 miles from Kansas City, MO)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Care Representative I
- Shawnee, KS (7 miles from Kansas City, MO)
- 21 hours ago
- Shawnee, KS (7 miles from Kansas City, MO)
- 21 hours ago
Customer Care Representative I - Lenexa, KS Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity, while utilizing multiple customer...
Full Time Customer Care Representative
- Unity Village, MO (14 miles from Kansas City, MO)
- 21 hours ago
- Unity Village, MO (14 miles from Kansas City, MO)
- 21 hours ago
Full Time Customer Care Representative** **Job Details** **Job Location** Unity School of Christianity - Unity Village, MO **Remote Type** Fully Remote **Position Type** Full Time **Travel...
Remote Work- Leawood, KS (10 miles from Kansas City, MO)
- 22 hours ago
- Leawood, KS (10 miles from Kansas City, MO)
- 22 hours ago
WHAT YOU'LL NEED High school education or equivalent required Associate’s degree is preferred One to three years of customer service experience Previous call center experience is preferred Demonstrating...
Insurance Sales Agent - Customer Service
- Olathe, KS (19 miles from Kansas City, MO)
- 1 day ago
- Olathe, KS (19 miles from Kansas City, MO)
- 1 day ago
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $40000 - $50000 / year Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling-...
Customer Service Representative
- Lees Summit, MO (18 miles from Kansas City, MO)
- 1 day ago
- Lees Summit, MO (18 miles from Kansas City, MO)
- 1 day ago
QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative...
Customer Service Loan Specialist
- Lenexa, KS (13 miles from Kansas City, MO)
- 1 day ago
- Lenexa, KS (13 miles from Kansas City, MO)
- 1 day ago
The QC Holdings E-commerce Department is seeking Remote customer service professionals to fill the position of CUSTOMER SERVICE LOAN SPECIALIST. This is a full-time opportunity with BONUS...
Remote WorkAbout Working at Commerce Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people...
Remote WorkThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Account Representative
- Edwardsville, KS (10 miles from Kansas City, MO)
- 1 day ago
- Edwardsville, KS (10 miles from Kansas City, MO)
- 1 day ago
VARSITY SPIRIT, A VARSITY BRANDS COMPANY - THE DRIVING FORCE IN SPIRIT ACROSS CHEER, DANCE, BAND AND YEARBOOK For over 50 years, Varsity Spirit has been the leading global source for all things...
Customer Service Associate - Temporary
- Overland Park, KS (21 miles from Kansas City, MO)
- 1 day ago
- Overland Park, KS (21 miles from Kansas City, MO)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service & E-Commerce Team Trainer (Customer Service, In-Store Shopper)
- Olathe, KS (19 miles from Kansas City, MO)
- 1 day ago
- Olathe, KS (19 miles from Kansas City, MO)
- 1 day ago
In addition to primary team duties, the Team Trainer supports high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team. Team...
Demographic Data for Kansas City, MO
Moving to Kansas City, MO? Find some basic demographic data about Kansas City, MO below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Kansas City, MO
Highest Education Level
Customer Service Representatives in Kansas City, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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