Customer Service Representative Jobs in Kansas City, MO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - UniFirst
- UniFirst
- Kansas City, MO
- 45+ days ago
- Kansas City, MO
- 45+ days ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
In Person- Raising Cane's
- Overland Park, KS (21 miles from Kansas City, MO)
- 6 hours ago
- Overland Park, KS (21 miles from Kansas City, MO)
- 6 hours ago
Starting hiring pay at: $ 15.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In PersonCustomer Service Representative
- Community Choice Financial Family of Brands
- Gladstone, MO (7 miles from Kansas City, MO)
- 21 hours ago
- Gladstone, MO (7 miles from Kansas City, MO)
- 21 hours ago
Your Opportunity Customer Service Representative TitleMax Gladstone, MO As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right...
In Person- GoodVets
- Prairie Village, KS (10 miles from Kansas City, MO)
- 1 day ago
- Prairie Village, KS (10 miles from Kansas City, MO)
- 1 day ago
Who We Are: GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who are passionate about delivering gold-standard care. We sit at the intersection of...
In PersonPart-Time CLUB Customer Service Outfitter
- Bass Pro Shops
- Kansas City, KS (1 mile from Kansas City, MO)
- 1 day ago
- Kansas City, KS (1 mile from Kansas City, MO)
- 1 day ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
In Person Part Time- Domino's Pizza
- Overland Park, KS (21 miles from Kansas City, MO)
- 1 day ago
- Overland Park, KS (21 miles from Kansas City, MO)
- 1 day ago
Company Description We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members...
In PersonCustomer Service Representative
- Manpower
- Lenexa, KS (13 miles from Kansas City, MO)
- 1 day ago
- Lenexa, KS (13 miles from Kansas City, MO)
- 1 day ago
Our client, a leading organization in the industry, is seeking a Customer Service Representative to join their team....
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Overland Park, KS (21 miles from Kansas City, MO)
- 1 day ago
- Overland Park, KS (21 miles from Kansas City, MO)
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In Person- The Guitar Center Company
- Kansas City, MO
- 1 day ago
- Kansas City, MO
- 1 day ago
Delight by building strong connections with customers by aiming for one call resolution and follow-through....
In PersonCustomer Service/Collections Loan Specialist - 078
- Sun Loan
- Independence, MO (10 miles from Kansas City, MO)
- 1 day ago
- Independence, MO (10 miles from Kansas City, MO)
- 1 day ago
Hiring Immediately! For over 30 years, Sun Loan Company has been a trusted financial resource in over 200 communities, across seven states in the US, and seven locations in Mexico. As a Customer...
In PersonFull-Time Customer Service, Baggage Service Agent
- Piedmont Airlines
- Kansas City, MO
- 2 days ago
- Kansas City, MO
- 2 days ago
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the...
In Person Full TimeCustomer Service Rep(01632) - 118 Conistor
- Domino's Pizza
- Liberty, MO (15 miles from Kansas City, MO)
- 2 days ago
- Liberty, MO (15 miles from Kansas City, MO)
- 2 days ago
Company Description Amazing work environment to make lots of money and have fun!! Advancement opportunities for motivated team members!! Job Description Customer Service responsibilities: Meet and...
In PersonCustomer Service Representative
- U-Haul
- Overland Park, KS (21 miles from Kansas City, MO)
- 2 days ago
- Overland Park, KS (21 miles from Kansas City, MO)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In Person- Cargill
- Olathe, KS (19 miles from Kansas City, MO)
- 2 days ago
- Olathe, KS (19 miles from Kansas City, MO)
- 2 days ago
Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain,...
In PersonBanking Customer Service Representative (On-Site)
- Concentrix
- Missouri City, MO (18 miles from Kansas City, MO)
- 2 days ago
- Missouri City, MO (18 miles from Kansas City, MO)
- 2 days ago
Then a Banking Customer Service Representative position at Concentrix is just the right place for you!...
In PersonDemographic Data for Kansas City, MO
Moving to Kansas City, MO? Find some basic demographic data about Kansas City, MO below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Kansas City, MO
Highest Education Level
Customer Service Representatives in Kansas City, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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