Customer Service Manager Jobs in Chesterfield, MO
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Customer Service Lead - Part-Time
- Kirkwood, MO (13 miles from Chesterfield, MO)
- 13 hours ago
- Kirkwood, MO (13 miles from Chesterfield, MO)
- 13 hours ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
- Saint Charles, MO (19 miles from Chesterfield, MO)
- 5 days ago
- Saint Charles, MO (19 miles from Chesterfield, MO)
- 5 days ago
Join our team and BE AWESOME TODAY! Green Clean Commercial is looking for a Customer Service Coordinator to work on our team in a very cool and productive work environment! This is the perfect job...
- Brentwood, MO (17 miles from Chesterfield, MO)
- 5 days ago
- Brentwood, MO (17 miles from Chesterfield, MO)
- 5 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Opening Statement Client...
- Kirkwood, MO (13 miles from Chesterfield, MO)
- 5 days ago
- Kirkwood, MO (13 miles from Chesterfield, MO)
- 5 days ago
Veterinary Receptionist Join Our Caring, Pet-Loving Team! About Us: Were more than just a veterinary clinic were a team of compassionate animal lovers dedicated to providing the very best care for...
Financial Customer Service Professional
- Ballwin, MO (6 miles from Chesterfield, MO)
- 5 days ago
- Ballwin, MO (6 miles from Chesterfield, MO)
- 5 days ago
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid...
Remote WorkCustomer Service Coordinator - Manufacturing Support
- Breckenridge Hills, MO (17 miles from Chesterfield, MO)
- 5 days ago
- Breckenridge Hills, MO (17 miles from Chesterfield, MO)
- 5 days ago
Description Description The Gund Company has an immediate opening at our St. Louis, MO manufacturing plant for a full-time Customer Service - Manufacturing Support. Join our team today! Do you...
- O Fallon, MO (15 miles from Chesterfield, MO)
- 5 days ago
- O Fallon, MO (15 miles from Chesterfield, MO)
- 5 days ago
PRS Operations Agency Services Supervisor The Supervisor of the Agency Services Contact Center will collaborate with the leadership team to oversee the daily operations of the Masterpiece phone...
Client Services Coordinator - Marketing
- Clayton, MO (18 miles from Chesterfield, MO)
- 7 days ago
- Clayton, MO (18 miles from Chesterfield, MO)
- 7 days ago
Client Services Coordinator - Marketing CBRE - 3.6 Clayton, MO Job Details Full-time Estimated: $51.2K - $62.7K a year 17 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k)...
Registered Financial Customer Service Professional
- Saint Charles, MO (19 miles from Chesterfield, MO)
- 12 days ago
- Saint Charles, MO (19 miles from Chesterfield, MO)
- 12 days ago
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid...
Remote WorkRetail Customer Service Supervisor
- Florissant, MO (20 miles from Chesterfield, MO)
- 20 days ago
- Florissant, MO (20 miles from Chesterfield, MO)
- 20 days ago
PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed...
Customer Service Supervisor ( Draft for cloning)
- Florissant, MO (20 miles from Chesterfield, MO)
- 21 days ago
- Florissant, MO (20 miles from Chesterfield, MO)
- 21 days ago
Join our team and live the Ollie-tude! : ( Ollie’s Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy,...
Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products -...
- Saint Charles, MO (19 miles from Chesterfield, MO)
- 30+ days ago
- Saint Charles, MO (19 miles from Chesterfield, MO)
- 30+ days ago
This opportunity is located within our AFB International business, the global science and technology leader in pet food palatability. We develop and produce a full range of liquid and dry...
Customer Service Manager (45792)
- Fenton, MO (14 miles from Chesterfield, MO)
- 30+ days ago
- Fenton, MO (14 miles from Chesterfield, MO)
- 30+ days ago
Job Details Job Location: Fenton - Fenton, MO Salary Range: Undisclosed Description Position Title: Customer Service Manager Department: Administration Position reports to: Sr....
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Demographic Data for Chesterfield, MO
Moving to Chesterfield, MO? Find some basic demographic data about Chesterfield, MO below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Chesterfield, MO
Highest Education Level
Customer Service Managers in Chesterfield, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Customer Service Management
- Service Standards
- Customer Success
- Call Center Management
- Bank Deposits
- Zendesk
- Courteous
- Client Services
- Customer Retention
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Shipping
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Closing
- Relationship Management
- Account Management
- Friendliness
- Strategy Development
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Customer Relationship Management
- Punctual
- Events
- Driving
- Documentation
- Coaching
- Verbal Communication
- Flexibility
- Reporting
- Collaboration
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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