Customer Service Manager Jobs in Chesterfield, MO
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Client Service Coordinator in Town and Country, MO
- Town and Country, MO (7 miles from Chesterfield, MO)
- 23 hours ago
- Town and Country, MO (7 miles from Chesterfield, MO)
- 23 hours ago
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in...
- Town and Country, MO (7 miles from Chesterfield, MO)
- 2 days ago
- Town and Country, MO (7 miles from Chesterfield, MO)
- 2 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. SUMMARY OF JOB PURPOSE AND...
Client Service Manager Trainee - Achieve July 2025
- Des Peres, MO (12 miles from Chesterfield, MO)
- 3 days ago
- Des Peres, MO (12 miles from Chesterfield, MO)
- 3 days ago
& Casualty license and Commercial Lines Coverage Specialist designation....
Customer Service Lead - Part-Time
- Kirkwood, MO (13 miles from Chesterfield, MO)
- 7 days ago
- Kirkwood, MO (13 miles from Chesterfield, MO)
- 7 days ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
Associate Account Manager - Central Time Zone
- Bridgeton, MO (16 miles from Chesterfield, MO)
- 13 days ago
- Bridgeton, MO (16 miles from Chesterfield, MO)
- 13 days ago
POSITION SUMMARY: The Associate Account Manager is responsible for proactively maintaining and retaining relationships with existing customers for permanent commercial and industrial waste...
- Maryland Heights, MO (13 miles from Chesterfield, MO)
- 17 days ago
- Maryland Heights, MO (13 miles from Chesterfield, MO)
- 17 days ago
Account Manager, Global Medical Education Do you enjoy building successful customer relationships? Would you like to deliver a sales strategy that drives growth? About the Team Elsevier is the...
Full Time Retail Customer Service Supervisor
- Creve Coeur, MO (11 miles from Chesterfield, MO)
- 18 days ago
- Creve Coeur, MO (11 miles from Chesterfield, MO)
- 18 days ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Retail Customer Service Supervisor
- Manchester, MO (6 miles from Chesterfield, MO)
- 21 days ago
- Manchester, MO (6 miles from Chesterfield, MO)
- 21 days ago
PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed...
Overview Who we are- Transcat is a dynamic, innovative, growing company that has been recognized as the leading calibration and compliance services provider in North America and beyond. With over...
Who We Are: NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and...
Retail Manager - Customer Experience Manager Part Time
- Fenton, MO (14 miles from Chesterfield, MO)
- 30+ days ago
- Fenton, MO (14 miles from Chesterfield, MO)
- 30+ days ago
Store - ST.L-FENTON, MO Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Project Manager - Customer Support Manager
- Bridgeton, MO (16 miles from Chesterfield, MO)
- 30+ days ago
- Bridgeton, MO (16 miles from Chesterfield, MO)
- 30+ days ago
Hussmann Corporation Project Manager - Customer Support Manager in Bridgeton , Missouri Overview You will have the opportunity to play a crucial role in building the Electronic Shelf Label market....
- Des Peres, MO (12 miles from Chesterfield, MO)
- 30+ days ago
- Des Peres, MO (12 miles from Chesterfield, MO)
- 30+ days ago
and Casualty License....
- Fenton, MO (14 miles from Chesterfield, MO)
- 30+ days ago
- Fenton, MO (14 miles from Chesterfield, MO)
- 30+ days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Technical Customer Experience Manager
- Clayton, MO (18 miles from Chesterfield, MO)
- 30+ days ago
- Clayton, MO (18 miles from Chesterfield, MO)
- 30+ days ago
Application window is expected to close on 2/25/2025 Ideal candidate will work onsite/hybrid in St. Louis or Kansas City. What You'll Do As a Customer Experience Manager, you will play a pivotal...
Demographic Data for Chesterfield, MO
Moving to Chesterfield, MO? Find some basic demographic data about Chesterfield, MO below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Chesterfield, MO
Highest Education Level
Customer Service Managers in Chesterfield, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Retention
- Shipping
- Cash Management
- Customer Satisfaction
- Merchandising
- Performance Management
- Onboarding
- Cashier Skills
- Customer Relations
- Relationship Management
- Strategy Development
- Closing
- Telephone Skills
- Friendliness
- Customer Relationship Management
- Listening
- High School Diploma
- Account Management
- Retail
- Process Improvement
- Verbal Communication
- Driving
- Written Communication
- Flexibility
- Documentation
- Events
- Mentoring
- Collaboration
- Spanish
- Multitasking
- Coaching
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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