Customer Service Manager Jobs in Mississippi
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Coordinator-Customer Service Lead Job ID: 33281 Job Category: Administrative Non Clinical Support Work Type: Full Time Work Schedule: Days Department: BMG Northern MS Facility: BMG Clinics...
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
Customer Service Coordinator II Job ID: 33338 Job Category: Administrative Non Clinical Support Work Type: Full Time Work Schedule: Days Department: BMG Central MS Facility: BMG Central MS...
Coordinator-Customer Service Job ID: 33350 Job Category: Administrative Non Clinical Support Work Type: PRN Work Schedule: Rotating Department: Admissions Patient Access Facility: BMH Yazoo...
Coordinator-Customer Service - ELM Lake Clinic Job ID: 33188 Job Category: Administrative Non Clinical Support Work Type: Part Time Work Schedule: Days Department: BMG Northern MS Facility: BMG...
Our Company PharMerica Overview As a critical member of a dynamic, growing pharmaceutical services company, you will be vital in the company's success! The Account Manager of Client Services...
Customer Service Coordinator Job ID: 28057 Job Category: Administrative Non Clinical Support Work Type: PRN Work Schedule: Rotating Department: BMG Central MS Facility: BMG Central MS Location:...
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
General Position Scope: The Customer Relationship Manager will be responsible for the formation of individualized relationships with customers, with the aim of improving customer satisfaction,...
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and...
This role is offered to active duty service members who are enrolled in the Skillbridge program or are looking for a Skillbridge internship only. This is a contract role for up to 6 months....
Customer Service Supervisor Job Category: Store Operations Requisition Number: CUSTO046982 Posting Details Posted: June 10, 2025 Full-Time On-site Locations Showing 1 location Store 222 Meridian,...
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit...
Demographic Data for Mississippi
Moving to Mississippi? Find some basic demographic data about Mississippi below.
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Title Synonyms
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Salary for Customer Service Manager Jobs in Mississippi
Highest Education Level
Customer Service Managers in Mississippi offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Resolution
- Cash Management
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Driving
- Punctual
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Coaching
- Bachelor's Degree
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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